PROBLEM

 

SOLUTION

 

 

 

Forgot password

Press the ]button (in front panel) for more than 5 seconds with no disc

 

 

inside. All settings including the password will revert to the factory

 

 

settings. Don't use this unless absolutely necessary.

 

When the factory default settings are restored, all the user data stored in

 

 

the persistent storage will be deleted.

 

 

 

If you experience other problems.

Go to the contents and find the section of the instruction manual that

 

 

contains the explanations regarding the current problem, and follow the

 

 

procedure once again.

 

If the problem still cannot be solved, please contact your nearest Samsung

 

 

authorized service center.

 

 

 

The picture is noisy or distorted

Make sure that the disc is not dirty or scratched.

 

Clean the disc.

 

 

 

No HDMI output.

Check the connection between the TV and the HDMI jack of the Blu-ray Disc

 

 

Player.

 

Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input

 

 

resolution.

 

 

 

Abnormal HDMI output screen.

If random noise appears on the screen, it means that TV does not support

 

 

HDCP (High-bandwidth Digital Content Protection).

 

 

 

M ￿ When the factory default settings are restored, all the user data stored in the persistent storage will be deleted.

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