If you do not answer this recall within a pre-programmed period of time, it will go to the system operator.

Consultation Hold

When you are talking on an outside line and it is necessary to consult with another extension:

1.Press the TRSF key and receive transfer dial tone. Your call is placed on transfer hold.

2.Dial the extension number.

3.Consult with the internal party.

4.Press the TRSF key to return to the outside party or hang up to transfer the outside call to the extension.

Note: Repeatedly pressing the TRSF key will repeatedly toggle between the outside caller and internal extension.

Retrieving Calls Held At Another Extension

When a line is on hold and it appears on your keyset, press the line key with the red flashing light.

When a line is on hold and it does not appear on your keyset, dial 12 followed by the line number or extension number of the extension that placed the call on hold.

Note:

This feature is not available for calls put on Exclusive Hold at an extension (see above).

If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKER key before you begin dialling.

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Samsung DCS KEYSET manual Consultation Hold, Retrieving Calls Held At Another Extension