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Samsung DCS KEYSET Samsung DCS, Keyset User Guide, Hold Recall, Forwarding Calls, Exclusive Hold

Models: DCS KEYSET

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Samsung DCS	Keyset User Guide
Call Processing	18
System Hold	18
Exclusive Hold	18
Hold Recall	18
Consultation Hold	19
Retrieving Calls Held At Another Extension	19
Transferring Calls	20
Transfer With Camp-On	21
Call Waiting	21
Conference Calls	22
Leaving a Conference	22
Forwarding Calls	23
Clearing Call Forwarding	23
Forward All Calls	23
Forward Busy	23
Forward No Answer	24
Forward Busy/No Answer	24
Forward Follow Me	24
Forward To An External Number	25
Extension Call Pickup	25
Group Call Pickup	25
Dialling Features	27
Speed Dialling	27
Programming Personal Speed Dial Numbers	28
One-Touch Speed Dialling	29
Last Number Redial	30
Save Number With Redial	30
Chain Dialling	31
Automatic Redial/Retry	31
Pulse To Tone Changeover	31
Voice Dialler	32
Recording a Voice Dialler Name	32
Placing a Voice Dialler Call	33
Possible Causes For Voice Dialler Failure	33

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Samsung DCS KEYSET manual Samsung DCS, Keyset User Guide, Hold Recall, Forwarding Calls, Exclusive Hold

Contents

KEYSET USER GUIDE SAMSUNGDisclaimer Publication InformationCopyright Samsung Telecoms UK Limited 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea place and date of issueplace and date of issue EU Declaration of Conformity RTTEIntended Use EU Declaration of Conformity see previous pageNote for Users Outside the UK Internal Calls Things You Should KnowAdd-On Module AOM Layout Outside CallsForwarding Calls Samsung DCSKeyset User Guide Hold RecallCancelling Messages Convenience FeaturesPaging and Messaging Customising Your KeysetAdd-On Module Display FeaturesSamsung DCS Keyset User GuideYour DCS Keyphone System Things You Should KnowYour DCS Keyset Call Indications Speakerphone Volume ControlsSystem Tones in the UK Hot KeypadCALL Selecting Key Features Using Menus201STN NAMESystem Access Codes Labelling Programmable Keys LCD 24B Keyset LayoutLabelling Programmable Keys LCD 12B Keyset LayoutUsed to activate features LCD 6B Keyset LayoutLabelling Programmable Keys PROGRAMMABLE KEY RED LED INDICATOR Add-On Module AOM LayoutNote The AOM cannot be used with a 408 or 408i system Making An Outside Call Outside CallsSending a Flash Answering An Outside CallUniversal Answer Device Recall Dial ToneBusy Line Queuing With Callback Ring Mode Internal CallsCalling Other Extensions Answering Internal CallsVoice Announce Mode Busy Extension CallbackAuto Answer Mode Calling Your System Operator Busy Extension Camp-OnBarge-in On An Extension Hold Recall Call ProcessingSystem Hold Exclusive HoldRetrieving Calls Held At Another Extension Consultation HoldTransferring Calls Call Waiting Transfer With Camp-OnLeaving a Conference Conference CallsTo drop a party from your conference call Forward Busy Forwarding CallsClearing Call Forwarding Forward All CallsForward Busy/No Answer Forward No AnswerForward Follow Me Group Call Pickup Extension Call PickupForward To An External Number Group numbers for each system type are DCS and Compact II=01-20 816=01-08 408/408i=01-04 Speed Dialling Dialling FeaturesProgramming Personal Speed Dial Numbers One-Touch Speed Dialling Save Number With Redial Last Number RedialAutomatic Redial/Retry Chain DiallingPulse To Tone Changeover Recording a Voice Dialler Name Voice DiallerPossible Causes For Voice Dialler Failure Placing a Voice Dialler CallMaking An Internal Page Paging and MessagingMaking An External Page Meet Me Page / Meet Me Answer All PageCall Park and Page Setting a Message IndicationTo retrieve a parked call Returning Messages Cancelling MessagesProgrammed Messages To set a message To cancel this messageOne-Time DND Convenience FeaturesTo cancel DND Do Not Disturb DNDBackground Music Appointment Reminder/Alarm ClockTo set alarms MuteTo cancel any alarms you have set To Answer an AlarmAnswering the Doorphone Boss/Secretary Hotline Calling the Doorphone/Room MonitorGroup Listening Locking Your Keyset Account CodesMaking OHVA Calls Off-Hook Voice Announcing OHVAOHVA Reject In/Out of GroupReceiving OHVA Calls OHVA BlockIf you wish to exit/enter the group but you do not have an IN/OUT key Set Answer Mode Customising Your KeysetSelect Ring Tone Change Your PasscodeHeadset Operation Automatic HoldHot Keypad Rejoining a Page Key Confirmation ToneRing Preference Directory Information Display FeaturesSetting Extension Names Call Progress DisplaysPage Dial By Directory Personal Speed Dial NamesTo dial by directory Display Number Dialled Call Duration TimerAuto Timer Timer FunctionViewing Message Indications Call CostTo cancel an individual alarm and reminder message Alarm Reminder MessagesAdding Extenders to Key Assignments EXTENDER NAMESaving the CLIP Number Calling Line Identification Presentation CLIPSelecting Your CLIP Display Viewing the Next CLIP CallFrom an idle keyset Redialling a Saved CLIP NumberStoring a CLIP Number Inquire CLIP Park/Hold InformationIf you are on a call Reviewing Past CLIP CallsLCR With Clear Note AOMs are not supported by 408/408i systems Add-On ModuleTELEPHONE NUMBER Personal Speed Dial NumbersCODE NAMEKeyset User Guide Samsung DCSPage Call attendant or system operator Changed System Access CodesOutside dial code Samsung Telecoms U.K. Limited SYSTEM ACCESS CODESCall attendant or system operator Outside dial code