When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:


Try this to solve the problem:


When the device lock feature is enabled,


you must enter the password you set for the






When using the device for the first time or


when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM or


USIM card. You can disable this feature by


using the Lock SIM card menu.




Your SIM or USIM card is blocked, usually as a


result of entering your PIN incorrectly several

times. You must enter the PUK supplied by



your service provider.




When you access a menu requiring the PIN2,


you must enter the PIN2 supplied with the

SIM or USIM card. For details, contact your



service provider.



Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.