Manuals / Samsung / Computer Equipment / Laptop

Samsung NP-Q1U/002/SES, NP-Q1U/YM/SEG Using Samsung Magic Doctor Optional, Diagnosing the System

Models: NP-Q1U/NLX/SEF NP-Q1U/000/SEI NP-Q1U-003/SEF NP-Q1U/DEL/SEF NP-Q1UA000/SEG NP-Q1U/000/SEG

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Using Samsung Magic Doctor (Optional)

Magic Doctor is troubleshooting software provided by Samsung Computer. A user can diagnose system problems via one-click or by selecting diagnostic items.

The screens used in this manual may differ from actual screens according to the program version.

Diagnosing the System

Diagnosing the System is a function to check system connections and diagnose problems affecting to system operation and solve it.

1 Click Start > All Programs >

Samsung > Samsung Magic Doctor > Samsung Magic Doctor.

2 Click on Diagnose the System to start diagnosing the system.

3 When the system diagnosis is completed, the diagnostic result appears.

If problems are found, click the Cure button to correct the problem. Samsung Magic Doctor starts the corrective operations.

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Samsung NP-Q1U/002/SES, NP-Q1U/YM/SEG Using Samsung Magic Doctor Optional, Diagnosing the System, Click Start All Programs

Contents

Safety Precautions Product FeaturesContents Important Safety InformationSmall but Strong UMPC Ultra Mobile PC Product FeaturesPowerful Multimedia Functions 7” WSVGA TFT LCDOptional Accessories for Additional Convenience Compact, Light-Weight Design for Portability / Polished DesignMultiple Network Support Utilizating the User Guide Before You StartUser Guide Information Started Guide, and a User GuideIcon Notation Safety Precaution NotationsText Notations DescriptionPrecautions for Operating System Support CopyrightAbout the Product Capacity Representation Standard Chapter 3. Using Microsoft Windows XP ContentsChapter 2. Using the Computer Chapter 4. Using the NetworkInstallation Related Safety PrecautionsKeep the plastic bags out of the reach of children Plug the power cord Power RelatedIf the power cord or power outlet makes aAC Adapter Usage Precautions Use only the AC adapter supplied with the productBattery Usage Related Use an authorized battery and AC adapter onlyIf you put the computer into your bag without turning Take care not to allow metal objects such as a key or clip to touch the battery terminal metal parts Usage Related Do not connect a phone line connected to a digital phone to the modemUpgrade Related Never disassemble the power supply or AC adapterCustody and Movement Related or clips when keeping or Installation RelatedBattery Usage Related carrying a batteryproduct tested by a safety If the computer temperatureproduct while using it devices to the connectorsUpgrade Related Take care when touching the product or parts Take care not to throw or drop a computer part or deviceNever disassemble or repair the product by yourself Use a computer cleansing solution when cleaning the productCustody and Movement Related Keep the Stylus Pen out of reach of childrenTake care not to damage Cleaning the LCDLCD Related LCD Bad Pixels Causes that may damageEye Position Proper Posture During Computer UseProper Posture Keep a distance of at least 50cm between the LCD and your eyesUse Time Break Time Volume Control Headphones and SpeakersHand Position IlluminationSafety instructions Important Safety InformationSetting Up your System The Instruction On Safety Operation of NotePC Care During UsePower Cord Requirements Replacement Parts and AccessoriesBattery Disposal Do not unplug the power plug by pulling the cableGeneral Requirements The requirements listed below are applicable to all countriesWireless Guidance Regulatory Compliance StatementsPage Unintentional Emitter per FCC Part USA and Canada Safety Requirements and NoticesUnited States of America Other Wireless DevicesIntentional emitter per FCC Part FCC Part If fitted with a modem device European Union CE Marking and Compliance Notices European UnionEuropean Directives Danish Translated Statements of ComplianceEnglish DutchItalian European Economic Area RestrictionsIcelandic NorwegianBelgium GeneralFrance Tone Multi-Frequency DTMF signaling Waste Electrical & Electronic Equipment WEEE SYMBOL INFORMATIONCorrect Disposal of This Product Correct disposal of batteries in this productUSA ONLY Status Indicators OverviewFront View KeypadPower Status IndicatorsWireless LAN JoystickMENU Touch Sensor ButtonsVOL-, VOL+ Precautions for using the Touch Sensor Buttons Headphone Jack Top ViewMulti-Card Slot Optional USB PortWindows Security Button Right ViewPower IN Jack LAN Portx HOLD Switch Lock Function Left ViewPower Switch / HOLD Switch z Power Switch Function Hand Strap HoleBattery Latch Back ViewHand Strap Hole Battery VentsTurning the Computer On and Off Turning the computer onClick Turn Off Computer Turning the computer off3 Click Turn Off Connecting a Monitor Using the computerUsing the Buttons Adjusting the VolumeStylus Pen Taking the Stylus Pen OutMouse Stylus Pen FunctionsUsing the Stylus Pen FunctionCalibrating the Screen Page Character/Numeric Key Using the KeypadEntering Text ShiftUsing the Buttons The MENU ButtonFunction Sound On / Off Etiquette Mode On / Off Wireless LAN On / Off BatteryMENU Items LCD / CRT Moving the Cursor Mouse/JoystickMouse Function  Click / Double-ClickMouse/Joystick as a joystick Joystick FunctionINTERNET Button Function MOUSEInternet Group Setting Status Default Group SettingUser-Defined Button Configuring Additional Groups 5 Press a required key combination Multi Card Slot Using a Memory CardSupported Card Types Removing a Card Formatting a Card 1 Select Start My ComputerConnecting a Monitor Connecting a MonitorMethod 1. Configuring with the MENU Button Method 2. Configuring with the Intel Program 2 Select Graphics Options and Output To from the pop-up menu2 When playing a game Display Mode1 When carrying it When giving a 3 presentation Clone ModeAdjusting the Volume using the Volume Adjustment Program Adjusting the VolumeUsing the Volume Control with the Volume Control Button Using the Sound Recorder7 Click Start All Programs Accessories Entertainment Sound Recorder 1 Click Start Control Panel Using SRSSound, Speech and Audio Devices SRS Control Panel About Microsoft Windows XP Using Microsoft Windows XPChapter Windows XP Screen LayoutTour Windows XP Or, click Start All Programs Accessories Tour Windows XPAbout Microsoft Windows XP Click Start Tour Windows XPHow to Change Desktop Background Picture Help and SupportClick Start Help and Support Whats new in Windows XP Windows XP articles Walkthrough ways to useShortcut Icons Windows XP Screen LayoutDesktop Start MenuMy Documents folder Start MenuUser account name Items that are pined to the Start menu My ComputerWindow Click Start My ComputerWhat is a File? What is a Drive?What is a Folder? How to View the Entire Drive StructureClick Start Control Panel Control PanelRunning Control Panel MaintenanceAccessibility Change the settings for your printer, keyboard, mouse, cameraChange user account settings, passwords, and pictures Adjust your computer settings for vision, hearing, and mobility1 Click Start Control Panel How to Add a User AccountUser Account 2 Click User Account and Create a new Account in sequence1 Click Start Logoff 2 Click Switch User How to Switch a UserTo Delete User Account 1 ClickAccount.Start Control Panel User1024 x Changing Resolution and Color7” WSVGA Highest 32-bitWireless Network Using the NetworkWired Network Using the Samsung Network Manager2 Click Start Control Panel 3 Click Network and Internet Wired NetworkProperties To use a static IP 7 To use DHCPTo use both DHCP and static IP simultaneously Access Point AP Wireless NetworkWireless LAN Connections What is an Access Point AP?Connecting to a Wireless LAN Connect buttonSelect System Software Media Checking the network connection statusPrograms Atheros Client Utility Atheros Client Utility 6 Click OK and then OK again in the Profile Management window Run Samsung Network Manager Using the Samsung Network ManagerNetwork Settings Select Start All Programs7 When the Printer Setting window appears, click Finish Available AP Wireless LAN AP Connection ProceduresMenu Current Place Information Saved Locations Connect1 Click Start All Programs Using in Another LocationConnect button Diagnosing the Network Status 1 Launch Samsung Network Manager 2 Select Management and DiagnoseFile Transmission Network Access BluetoothBluetooth Function Network Access through a Phone Connection Data Sync SynchronizationFor first time use, set up the Bluetooth software as follows Bluetooth Software SetupBluetooth software is installed on computers supporting Bluetooth 1 Double-click My Bluetooth Places icon on the Desktop3 If the driver installation is complete, the next step proceeds which searches for nearby Bluetooth devices. Since you do not have to search while setting up, click Skip and finish the settings Exchanging Files between Bluetooth computers Using BluetoothBluetooth Help File Transmission Search for Device4 After a short while, the Bluetooth PIN Code required dialog box appears on Computer B, enter the code that you have input in Step 3 above Connecting Keyboard, Mouse, Joystick and Headset devices Stopping a Bluetooth device Usage InstructionsUsing McAfee SecurityCenter Optional Using ApplicationsSamsung Update Plus Optional Using Samsung Magic Doctor OptionalIntroducing Programs Multi Media Functions  Samsung Update Plus , Optional Samsung Battery Manager Management Functions Samsung Recovery Solution Troubleshooting Functions SAMSUNG Magic Doctor 2 Select Play DVD Video Using PowerDVD and click the OK button CyberLink DVD Suite Power DVD CyberLink PowerDVDCyberLink DVD Suite Optional PlayDetailed Usage Start All Programs CyberLink PowerDVD PowerDVD HelpDVD Region Code 1 Click Start All Programs CyberLink DVD Suite CyberLink DVD Suite Using Additional FunctionsBackup FavoritesMenu Bar Library AVStation premium OptionalStart and Screen Layout Exit Station BarMUSIC Station Playing an Audio CDPlaying a Music File Play Audio CD using Samsung1 Move to MUSIC Station and double- click on All Musics Click on the Register a File Adding Music Files to the LibraryAdd by Folders Viewing an Image PHOTO Station1 Move to PHOTO Station and double- click on All Images The selected image is zoomed in on Double-click on an imageSetting an Image as the Background Click the Set as Background Image Image ViewerEditing an Image Click the Register a File Adding Images to the LibraryAdd by Folders Playing a Movie File MOVIE Station1 Move to MOVIE Station and double- click All Movies Add by Folders Adding Videos to the LibraryClick the Register a File button below the Library and clickStarting AVStation Viewer OptionalStart AVStation Viewer Exiting the programScreen Layout Playing a Music File Music StationPlaying an Audio CD Photo Station PhotoMovie Station Playing a Movie FilePlay Camera Optional Photographing ProceduresPrecautions when Taking a Picture 1 Select Start All Programs Samsung Play Camera Play Camera3 Press the Open Folder button to view pictures or recorded videos Photographing Procedures 1 When the computer is on, press the SHUTTER button at the topSamsung Samsung Update Plus Samsung Update Plus Samsung Update Plus OptionalTo update the software and drivers 1 Click Start All ProgramsUpdates that must be installed separately Automatic update items displayThe Chain Installer window Using McAfee SecurityCenter OptionalInstalling McAfee Web Essentials iconUser Registration Using McAfee1 The Program Setup screen appears while booting 2 The End User License AgreementInspecting and Healing Viruses Configuring the McAfee Firewall1 Click Start All Programs McAfee McAfee SecurityCenter Method 2 When you need to deactivate the Firewall Internet&NetworkFingerprint Identification Function Integrated Password Authentication FunctionSigning Up When using the fingerprint identification sensorClick Run Enrollment Wizard to start Logging onto Windows To use the fingerprint identification function1 Select Start All Programs Omnipass OmniPass Control Encrypting/Decrypting FilesCenter File Protection Password Logging into Internet Sitesx Select AuthenTec Fingerprint Samsung Samsung Magic Doctor Samsung Magic Doctor Using Samsung Magic Doctor OptionalDiagnosing the System 2 Click on Diagnose the System to start diagnosing the systemStandard Installation Reinstalling SoftwareRunning the System Software Media Minimum InstallationInstalling Software 3 When done, restart the systemSamsung Recovery Solution Functions Samsung Recovery Solution OptionalWhat is Samsung Recovery Solution? RestoreThe function for the right case The booting file is missing or a corrupted error message appearsI want to reinstall Windows only, without touching my documents I cannot start Windowsz Turn on the power Restoring Your ComputerSetting Up Procedures Recovery SolutionBackup Function Factory Status Backup5 When the Partition and Factory Status Backup is complete, restart User Backup When you cannot start WindowsWhat is Complete Restore? What is Basic Restore?Restoration Function When you cannot start Windows Samsung Samsung Recovery Solution Samsung Recovery SolutionRestoring Your Computer 1 Click Start All ProgramsThe system is restarted in restoration mode Available restoration points for the Complete Restore functionRemoving the Samsung Recovery Solution Program Removing Recovery Solution1 Click Start Control Panel Add or Remove Programs Setting a Boot Password SettingsBIOS Setup Changing the Boot PriorityBIOS Setup Entering the BIOS SetupSetup Menu Help 3 After a moment, the BIOS setup screen appearsThe items in the BIOS setup may differ depending on the product Setup ItemsUsed to configure security functions, including passwords The BIOS Setup ScreenUsed to change the basic system and environment settings BootButton System Setup Buttons KeysSetup Key FunctionExiting the System Setup Enter Button Enter Key F9 Key F10 KeySetting a Supervisor Password Setting a Boot Password2 In the Set Supervisor Password Setting a User Password Activating the Booting PasswordDeactivating the Password Leave the Enter New Password item field empty, and press EnterChanging the Boot Priority Installing/Removing the Battery BatteryPrecautions Viewing through the MENU button Charging the BatteryMeasuring the Remaining Battery Charge BatteryTo view on the battery Battery Usage Time InformationUsing Samsung Battery Manager Extending the Battery Usage TimeDecreasing the LCD Brightness Maximum Performance Mode Maximum Battery Saving ModeNormal Mode Custom ModeUsing the Battery Calibration Function Appendix Reinstalling Windows XPProduct Specifications Q & APreparation Reinstalling Windows XPRunning the System Recovery Media 2. Connect the external-type USB keyboardStandard Installation Quick InstallationQuick Installation Standard Installation Software Media. p.143 Reinstalling when Windows does not start 5 Select the folder to install the Windows operating systemDisplay Related Q & AQ The LCD screen is too dark or too bright Q The picture on the screen trembles A It is recommended using an external USB mouse when the screen is pivoted. If the above problem appears, complete the following steps Sound Related Wireless Network Connection and select Disable Wired Network LAN RelatedUsing the Wake On LAN Function Q The Wake On LAN functionWhen the network is restored, it operates at 100Mbps/1Gbps Reinstall the driver Wireless Network WLAN RelatedQ I cannot find an AP Check the Wireless LAN LED Check the Wireless Zero Configuration WZC serviceCheck the authentication type Check if there is a device nearby using the same frequency bandCheck the AP settings A5 Check the Network Key Encryption Key settings again Check the TCP/IP settings However, this setting may affect the performance of the Wireless LAN When the settings are completed, click OK Bluetooth Q When no headset is found or cannot be connectedConfiguring the Audio Device in the Control Panel Game and Program Related Q A 3D game does not work, or some functions are not workingQ The picture is not displayed properly for some games Q Running speed of a game is too slow or fastQ The game is not displayed smoothly on the screen Backup Samsung Recovery SolutionQ The hard disk drive capacity is different from the specifications Other Q The Power Switch does not workQ How can I install the program? Q I cannot run any functionsQ I want to replace the pointing stick cap of a portable USB keyboard Q The Touch Sensor Buttons do not workWeight Optional Product Specifications NP-Q1 UltraDimensions Battery OptionalDetailed Specifications Wireless LAN Specifications 802.11a/b/g, 802.11n CardIntel 802.11ABG WLAN SpecificationsRF Band  Radio SpecificationsStandard Output Power Supported ChannelsSpecifications Intel 802.11AGN WLANDetailed Specifications PowerRF Band  Radio SpecificationsStandard Output Power Supported ChannelsDetailed Specifications Wireless LAN Specifications 802.11BG CardIntel 802.11BG WLAN SpecificationsRF Band  Radio SpecificationsStandard Output Power Supported ChannelsSpecifications Atheros 802.11BG WLANDetailed Specifications PowerRF Band  Radio SpecificationsStandard Output Power Supported ChannelsRegistered Trademarks ENERGY STAR PartnerDDR SDRAM Double Data Rate Synchronous Dynamic Random Access Memory GlossaryBackup ClientPower Schemes Hibernation ModeNetwork Administrator FirewallServer Sleep ModeQuick Launch ShareIndex GERMANY Kontakt zu Samsung Contact SAMSUNG WORLD WIDEU.S.A. / U.K. Contact SAMSUNG WORLD WIDE FRANCE Comment contacter Samsung dans le mondeCHINA POLAND Kontakt z firmą SAMSUNGRUSSIA / UKRAINE Связывайтесь с SAMSUNG по всему миру HONGKONG Contact SAMSUNG WORLD WIDECustomer Care Center NETHERLAND / BELGIUM Contact opnemen met SAMSUNG klantenserviceTURKEY SAMSUNG Turkiye’ye Ulasin Web Site