Samsung NP-Q1UA000/SEG, NP-Q1U/YM/SEG manual Configuring the Audio Device in the Control Panel

A2 If the headset is connected to a power adapter, you cannot make a Bluetooth connection.

Disconnect the power adapter and then retry.

A3 In general, a Bluetooth headset has 2 operating modes, On/Off mode and Pairing mode.

To connect the headset to another Bluetooth device such as a PC or cell phone, the headset must be in Pairing mode.

Switch the headset to Pairing mode and then retry the search operation.

In general, the headset in Pairing mode automatically returns to On/Off mode after a certain period of time.

Q There is no sound or sound is intermittently interrupted after connecting a headset.

A1 If a Bluetooth headset is connected to a PC, the Sound playback device in the Control Panel is to be changed to Bluetooth Audio (for a mono headset) or High Quality Bluetooth Audio (for a stereo headset). If the Sound playback device in the Control Panel is not changed properly, there may be no sound through the headset. Check the audio settings of the Control Panel according to the procedures given below.

Configuring the Audio Device in the Control Panel

zClick Start > Control Panel and double-click on Sound and Audio Devices. x Select the Audio tab in the Sound and Audio Devices Properties window.

cCheck if the Sound playback device and the Sound recording device are set to Bluetooth Audio (for a mono headset) or High Quality Bluetooth Audio (for a stereo headset).

A2 When using a Bluetooth headset with another Bluetooth device, you may experience no sound, data transmission rate degradation, transmission errors or the disconnection of the device.

Therefore, it is recommended not using another Bluetooth device when using a Bluetooth headset.

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