A3 Check if the headset is properly connected and working properly.

A4 Check the volume level of the headset and PC.

A5 When running a multimedia program such as Windows Media Player that accesses the audio device, a headset may not be properly connected or used. To resolve this problem, exit the multimedia program, connect the headset and then launch the multimedia program again.

Game and Program Related

Q A 3D game does not work, or some functions are not working.

AChange the graphics settings of the game to ‘2D’ or ‘Software Renderer’, then run the program again.

Q While playing a game, the screen may not be displayed or may be displayed abnormally when pressing the MENU button and then pressing the button to the right of the LCD/CRT button.

ASince the controls change for games and some 3D applications due to the system properties when the display device changes, pressing the MENU button and the button to the right of the LCD/CRT button while a program is running may cause the program to exit or cause the screen to be displayed abnormally.

Please use the button to the right of the LCD/CRT button before running a program. Using the button while a program is running is not recommended.

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Samsung NP-Q1U/002/SEF, NP-Q1U/YM/SEG Game and Program Related, 3D game does not work, or some functions are not working