Restoring Your Computer

1 Click Start > All Programs >

Samsung > Samsung Recovery Solution > Samsung Recovery Solution.

When you cannot start Windows

Since you can use it only when an external keyboard is connected, connect an external keyboard before turning the computer on. If you connect a USB keyboard during the installation, the system will not recognize the keyboard.

Turn the computer on and press the F4 or F7 key when the boot screen (SAMSUNG logo) appears. (If you press the key multiple times, the Windows Boot Manager screen may appear. In this case, press Enter.) After a while, the computer boots up in Restoration mode displaying the SAMSUNG Recovery Solution screen.

If the Samsung Recovery Solution program is launched for the first time after purchasing the computer, the license agreement screen appears before starting the restoration. Read the agreement and click Agree to continue.

2 If the initial menu screen appears, click Select by Symptom.

If you select a symptom, Samsung Recovery Solution will display the recommended restoration menu.

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Samsung NP-Q1U/BAY/SEG, NP-Q1U/YM/SEG, NP-Q1U/001/SEG, NP-Q1UR000/SEG, NP-Q1U/000/SEG, NP-Q1UA000/SEG Restoring Your Computer