Samsung NV75N7678RS/EE manual Information codes

Problem	Cause	Action
The oven does not	• If the door is often	• Do not frequently open
cook properly.	opened during cooking	the door unless you
		are cooking things that
		need to be turned. If
		you frequently open
		the door, the interior
		temperature will be
		lower and this may
		affect the results of
		your cooking.
The oven is warm	• This is because pyro	• This is not a product
during pyro	cleaning uses high	malfunction, so there is
cleaning.	temperatures.	no need to worry.
There is a burning	• Pyro cleaning uses high	• This is not a product
smell during pyro	temperatures, so you	malfunction, so there is
cleaning.	may smell food residue	no need to worry.
	burning.
Steam cleaning	• This is because the	• Let the oven cool and
does not work.	temperature is too high.	then use.
Dual cook mode	• If the divider is not	• Insert the divider
does not work.	properly assembled	correctly and use.
Single cook mode	• If the divider is inserted	• Take out the divider
does not work.	in the oven.	and use.
The fan of the	• For the best cooking	• This is not a product
cavity, that is not	performance and	malfunction, so there is
being used in Dual	results, fan and the	no need to worry.
cook, is operating	heater of the cavity that
(or the temperature	is not being used may
of the cavity is hot).	operate.

Information codes

If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code	Meaning	Action
C-d1	Door lock malfunctions
		Turn off the oven and then
C-20
	Sensor malfunctions	restart. If the problem
C-21
		continues, turn off all power for
C-22
		30 seconds or more and then
C-F1	Only occurs during EEPROM Read/	reconnect. If the problem is not
	Write	fixed, please contact a service
		centre.
C-F0	If there is no communication
	between the main PCB and sub PCB
		Turn off the oven and then
		restart. If the problem
	Occurs when a communication	continues, turn off all power for
C-F2	problem is maintained between the	30 seconds or more and then
	Touch IC <-> Main or Sub micom	reconnect. If the problem is not
		fixed, please contact a service
		centre.
		Clean the buttons and make
	Button problem	sure there is no water on/
		around them. Turn off the oven
C-d0	Occurs when a button is pressed and
		and try again. If the problem
	held for a period of time.
		continues, contact a local
		Samsung service centre.

English  49

Troubleshooting

NV75N7678RS_EE_DG68-01054F-00_SV+NO+FI+DA+EN.indb 49

2018-02-13 ￿￿ 11:18:25