Samsung SCX-3405FW, SCX3405FWXAC manual Understanding display messages, Paper Jam-related messages

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

• This function is not supported for SCX-340x/SCX-340xW Series. You can resolve the error with the guideline from the computers’s Printing Status or Smart Panel program window (see "Using Samsung Printer Status" on page 277 or "Using Smart Panel" on page 279).

•If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

•When you call for service, provide the service representative with the contents of display message.

•Some messages may not appear on the display depending on the options or models.

•[error number] indicates the error number.

Paper Jam-related messages

Message	Meaning	Suggested solutions
Document jam.	The loaded original document has jammed in the document	Clear the jam (see "Clearing original document jams" on page 90).
Remove jam	feeder.
Jam or empty	• Paper has jammed in the paper feed area.	• Clear the jam (see "In tray" on page 95).
Door open&close	• There is no paper in tray.	• Load paper in tray (see "Loading paper in the tray" on page 42).
Paper Jam	Paper has jammed in the inside machine.	Clear the jam (see "Inside the machine" on page 96).
inside machine

4. Troubleshooting 101