Clearing paper jams, Tray | Samsung SCX-3405FW, SCX3405FWXAC

Clearing paper jams

To avoid tearing the paper, pull the jammed paper out slowly and gently.

In tray

Click this link to open an animation about clearing a jam.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

4. Troubleshooting 95

Image 95

Samsung SCX-3405FW, SCX3405FWXAC manual Clearing paper jams, Tray, Click this link to open an animation about clearing a jam

Contents

User’s Guide Basic Appendix Introduction Environmentally friendly Convenience Key benefits Wide range of functionality and application support Included, Blank Not available Features by models Easy Eco Driver Fax Samsung Network PC Fax SyncThru Admin Web Service Introduction Network Interface 802.11b/g/n wireless LAN a Features Fax Scan SCX-340xF Series Features Copy SCX-340xF Series Features Machine does not print Useful to know Chapter About this user’s guideGeneral icons Conventions Operating environment Safety informationImportant safety symbols Operating method Installation / Moving Maintenance / Checking Supply usage Machine overview Accessories Front view Type a Type B Rear view WPSa Control panel overviewType a Eco ID Copy PowerCancels the current job Prints configuration report Press and hold this button WPS a Type B Right CopyMenu Left Adjusting the control panel Turning on the machine Windows Installing the driver locallyFollow the instructions in the installation window Reinstalling the driver Menu Overview and Basic Setup Menu overview Accessing the menu Print Items Options Fax Feature Priority Send Continue ForwardOff Items Options Copy Feature Scan Size Menu overview Static Bootp Menu overview Panel Machine’s basic settingsPress System Setup Machine Setup Select the option you want, then press OK Press Menu System Setup Machine Setup Wakeup Event Tray overview To change the size, you need to adjust the paper guidesMedia and tray Loading paper in the tray Start printing in application See Loading paper in the tray on Manual feeding in the trayPrinting on special media To feed manually in the tray, click the below Envelope Labels Card stock/ Custom-sized paper Preprinted paper Press Setting the paper size and typePress System Setup Paper Setup Paper Size or Paper Type Preparing originals Using the output support Loading originals On the scanner glass Document feeder Media and tray Printing Basic printing Canceling a print job Click Properties or Preferences Opening printing preferences Delete Using a favorite settingUsing help Eco printing Setting Eco mode on the control panel Eco options Setting eco mode on the driver Select copy on the control panel Changing the settings for each copyBasic copying Basic copy Original DarknessContrast Your machine can print 2-sided originals on one sheet Reduced or enlarged copyID card copying Basic copying Basic copying Basic Scanning Basic scanning Sending a fax Basic faxingPreparing to fax Sending a fax to multiple destinations Sending a fax manually Receiving a fax Adjusting the document settings Resolution Maintenance Ordering supplies and accessories Available supplies Available maintenance parts Toner cartridge usage Storing the toner cartridgeHandling instructions Estimated cartridge life Redistributing toner Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Monitoring the supplies life Select the option you want Press OK to save the selection Setting the toner low alert Cleaning the outside Cleaning the machine Cleaning the inside Cleaning the machine Cleaning the pickup roller Cleaning the scan unit Wipe the surface of the scanner until it is clean and dry Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Clearing original document jams Original paper jam in exit area of scanner Click this link to open an animation about clearing a jam Clearing paper jamsTray Inside the machine Clearing paper jams Clearing paper jams Color of the LED indicates the machines current status Understanding the status LED Toner cartridge on Default setting of Eco mode is 2-up and toner saveOff Eco mode is off Blinking Toner b Orange Paper Jam-related messages Understanding display messages Prepare new cartridge Message Meaning Suggested solutions Install TonerToner-related messages Cartridge Not Compatible Message Meaning Suggested solutions Replace new cartridge Network-related messages Tray-related messages Misc. messages Appendix General specifications Specifications Specifications Print media specifications Colored Thick paper Refer to the PlainPaper section Thin paper Postcard Bond paper Refer to the Plain Labels c Folio, A4, JIS B5, ISOB5, Executive, A5 Card stock Folio, A4, JIS B5, ISO System requirements Microsoft Windows Mac OS X For Windows 2000, Services Pack 4 or higher is requiredMacintosh Operating system Requirements Recommended Items Requirements Operating system Linux Network operating system Items Specifications Network interfaceWireless security Network environment Regulatory information Laser safety statement Recycling Ozone safety Power saverMercury Safety Regulatory information Taiwan only Radio frequency emissions United States of America onlyFCC information to the user United States of America Canadian radio interference regulationsFederal Communications Commission FCC Russia only Germany only Turkey only Canada only FCC Statement for Wireless LAN use Fax Branding Ringer Equivalence Number Contact the people from you purchased the machine You should also know thatReplacing the Fitted Plug for UK Only Green and Yellow Earth Important warningApprovals and Certifications Declaration of conformity European countries EU countries EC Certification No limitations at this time Wireless guidanceIsrael only Regulatory compliance statements Regulatory information China only REV Copyright Advanced Advanced Useful Management Tools Software Installation Click Add on the Printer List Open the Applications folder Utilities Print Setup UtilityClick Continue Click Continue on the User Options Pane Print Setup Utility Or Print & Fax Reinstallation for Macintosh Double click cdroot Linux smartpanel install.sh Installation for LinuxInstalling the Unified Linux Driver Installing the Smart Panel Double click cdroot Linux psu install.sh Installing the Printer Settings Utility Click Next Click Finish Reinstallation for LinuxClick Uninstall Using a Network- Connected Machine SetIP wired network setup SyncThru Web Admin ServiceSyncThru Web Service Setting IP address Wired network setupIPv4 configuration using SetIP Windows Printing a network configuration report 142 Open /opt/Samsung/mfp/share/utils IPv4 configuration using SetIP LinuxPreferences or Administrator Report Agreement. Then, click Next Installing driver over the networkSelect Install Now Address on Or Setup.exe /s Silent installation ModeCommand- line Definition Description Setup.exe /s /L0x0012 Location, this command Printers and Faxes folder MacintoshOpens Printers and Faxes Select HP Jetdirect Socket in Protocol Preferences and click Print & Fax Linux Install the Linux driver and add network printerAdd a network printer Unpack the Unix printer driver package Installing the Unix printer driver packageGo to the unpacked directory Run the install script Accept printername Enable printername Installing driver over the network From the control panel IPv6 configurationActivating IPv6 Settings From the SyncThru Web ServicePress Network TCP/IP IPv6 DHCPv6 Config ID admin Password sec00000 Using SyncThru Web Service Getting started Wireless network setupWireless network name and network key Understanding your network type Control panel Introducing wireless set up methodsSet up method Connecting method From the machine’s From the computer Set up method Connecting method Description & ReferenceOther set up methods Choosing your type Using the WPS buttonWireless OK WPS Setting Items to prepare Machines with a display screen Connecting in PBC mode Machines without a display screen Re-connecting to a network Press Network Wireless Wlan Settings Canceling the connection processDisconnecting from a network Using the menu button Setup using Windows Access point via USB cable Configure the wireless settings manually. Go to step WEP Operation Mode Select Infrastructure Wi-Fi Direct Option Finish Access point via WPS button without a USB cable connection For models with a display screen, follow the steps below Select Using the WPS button and click Next Ad hoc via USB cable Operation Mode Select ad hoc Software searches the wireless network For the Static method For the Dhcp method Instructions in the window Setup using Macintosh Configure the wireless settings manually. Go to step WEP For the Static method For the Dhcp method Click Quit Setting the access point using the WPS buttonAccess point or wireless router Network-connected computer Cable between the computer and machine Select Using the WPS button and click Next Read the license agreement and click Continue Creating the ad hoc network in Macintosh Machine has searched appears Software searches for wireless network devicesSignal is Printer Self Network From the list Settings and click Next Quit Using a network cableMachine when configuring the wireless network Printing a network configuration report IP setting using SetIP Program WindowsConfiguring the machine’s wireless network Click Next Settings Click Wireless WizardPassword network key and click Next Setup is right, click Apply Click Wireless Custom Setting up Wi-Fi DirectTurning the Wi-Fi network on/off Setting the Wi-Fi Direct for mobile printing Enable or disable Wi-Fi Direct and set other options Wi-Fi Direct On/Off Select On to enableSelect Network Wireless Wi-Fi Direct from the control panel Enable Wi-Fi Direct Troubleshooting Setting up the mobile deviceProblems during setup or driver installation Connecting Failure Invalid Security Other problems Wireless network setup Supported devices Samsung MobilePrintSupported Mobile OS Useful Setting Menus Before you begin reading a chapter Emulation Print menuOrientation Darken Text Scan Size Sets the image size Original Size Description Copy featureCopy menu Pages onto one sheet of paper Collate CopyUp or 4-up Poster Copy Booklet Book Copy Copying Margin Shift copyingEdge Erase copying 2Side Short 2Side Long 1Side Duplex continue 1Side ROT2 Watermark copying Duplex Change Default Copy Setup Scan Size Sets the image size Original Size Fax FeatureFax menu Add Sending setupDial Mode To change the menu options Press Fax Receiving setupSetup Wizard Drpd Mode Saving Doc Box SavingDocument Box Scan menu Scan feature File Format Scan setupColor Mode Scan Size Sets the image size Original Size Original Type Machine setup System setup Auto Continue Job TimeoutAltitude altitude Adjustment Description Auto CR Auto Tray Switch Quiet Mode Default SourceImport Setting Export Setting Tray Confirm Paper setup Sound / VolumePaper Source All Reports ReportTo change the menu options Menu Map Demo Network ConfigurationAuthentication PCL Font Authentication Usage Counter Maintenance Job manage Clear setting Press USB on the touch screen USB setupPress Menu System Setup ImageOverwrite on the control panel Image overwrite Press Setup Machine Setup Email Setup on the touch screen Emulation setup Email setupPress Menu Print Setup Emulation on the control panel Document box setup Doc Box FeatureDoc Box Setup Address book setup Press Menu Network on the control panel Network setup CLR Empty Msg. Prevents the Toner Low Alert Admin setupPassword Protect Password Setup Press Menu Custom on the control panel Custom setup Special Features Altitude adjustment After this group is created Storing email addressStoring on your machine Select the Speed No. and enter Group Name Searching for an email address Searching sequentially through memorySearching with a particular first letter Key Assigned numbers, letters, or characters Entering various charactersEntering alphanumeric characters Keypad letters and numbers Registering a speed dial number Setting up the fax address bookUsing speed dial numbers Or select Setup Machine Setup Next Address Book Phone Editing group dial numbers Registering a group dial number Press OK Machine begins printing You can check your Address Book settings by printing a listSearching address book for an entry Printing address book Click User Profile Add Registering authorized users Select Control Panel Devices and Printers Printing featuresChanging the default print settings Setting your machine as a default machine Printing to a file PRN Using advanced print features Understanding special printer features Poster Printing Booklet Printinga Double-sided Printing Use Double-sided Printing Manual Double-sidedPrinting Printing Manual a Overlay a Creating aEditing a watermark Deleting a Printing Preferences window, click the Advanced tab Using a page overlayList box Job Encryption Printing What is Direct Printing Utility?Using the right-click menu Using Direct Printing Utility Macintosh printing Changing printer settingsPrinting a document Printing multiple pages on one sheet Linux printing Printing on both sides of the paper Using help Printing files Printing from applications Unix printing Configuring Printer PropertiesOpen the Unified Driver Configurator Proceeding the print job Press OK to start the print job Changing the machine settings Margins tab Basic scanning method Scan features Select Scan to PC Settings menu Select the option you want and press OK Scanning begins Setting up an email accountScanning to email Select Address Book Individual Add Setting up an FTP/SMB serverScanning and sending an email Scanning to FTP/SMB server Make sure that your machine is connected to a network Scanning and sending to FTP/SMB serverScanning from image editing program Enter the path for saving the scanned image Scanning with Samsung Scan Assistant Scanning using the WIA driver Set the scan options Click Scan Scanning with SmarThruScanning with SmarThru Office Start Applications and click Image Capture Scanning from USB connected machineMacintosh scanning SmarThru Office appears According to OS, follow steps below For Scanning from network connected machineScanning Linux scanning From the Scanner Properties window, click Preview Preview PaneClick Properties Pane Editing an image with Image Manager Confirming a transmission Fax featuresAutomatic redialing Redialing the fax number Click Send Sending a fax in the computerSelect Samsung Network PC Fax from the Print window Enter the job name and the time Delaying a fax transmissionAdding documents to a reserved fax Forwarding a sent fax to another destination Canceling a reserved fax jobSending a priority fax Forwarding a received fax Press OK Sending faxes on both sides of paperReceiving a fax in the computer Changing the receive modes Receiving faxes using Drpd mode Receiving in Answering Machine/Fax mode Printing received faxes Receiving in secure receiving modePress OK when Drpd appears and start over from step Machine prints all of the faxes stored in memory Printing faxes on both sides of the paperReceiving faxes in memory Printing sent fax report automatically Creating a shared folder Using shared folder featuresUsing the shared folder From the control panel Using memory/hard drive featuresSetting up the optional memory Menu button System Setup Useful Management Tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver How to use SyncThru Web Service overview Using SyncThru Web ServiceLogging into SyncThru Web Service Accessing SyncThru Web Service Security tab Settings tabMaintenance tab Mail notification setup Setting the system administrator’s information To open the program Using Samsung Easy Printer ManagerUnderstanding Samsung Easy Printer Manager Troubleshooting Guide when an error occurs Advanced settings user interface overviewTroubleshooting button This button opens Alert Settings Windows only Fax to PC SettingsDevice Settings Scan to PC Settings Toner Level Samsung Printer Status overviewMachine status Icon Mean Description Close Using Samsung Printer StatusOrder Supplies User’s Guide Buy Now Using Smart PanelPrinter Setting Smart Panel overview Changing Smart Panel’s settings Icon will automatically be created on your desktop Using the Linux Unified Driver ConfiguratorOpening Unified Driver Configurator Printers tab Printers configurationSwitches to Printers configuration Shows all of the installed machines Printer control buttons are, as follows Classes tab Switches to Ports configuration Ports configuration Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Machine prints, but Machine selects printPrint job is extremely Slow Half the page is blank Photos is not good Condition Possible cause Suggested solutionsPages print, but they are Blank Printing problems Paper Printing quality problemsCondition Suggested solutions Light or faded print White Spots ConditionToner specks Dropouts Toner smear Condition Suggested solutions Vertical linesBlack or color background Characters or pictures Background scatter Curl or wave Solid color or black pages Condition Suggested solutions Wrinkles or creasesBack of printouts are dirty Horizontal stripes Condition Suggested solutions Loose tonerCharacter voids Condition Suggested solutions Curl Copying problems Unit scans very slowly Scanning problemsCondition Suggested solutions Scanner does not work Computer screen Condition Suggested solutions Message appears on your Faxing problems You sent Machine dials a number Common Windows problems Operating system problems Print incorrectly Common Macintosh problems Unexpected color Common Linux problemsCondition Suggested solutions Machine does not print Black Cannot open port device file Condition Suggested solutions Cannot scan via Gimp FrontError message appears when End Common PostScript problems Country/Region Customer Care Center Web Site Contact Samsung worldwide Eire Malaysia South Africa 802.11b/g/n Access point802.11 AppleTalk Control Panel DefaultCoverage Collation Duplex Dot Matrix Printer Emulation Duty CycleEthernet EtherTalk Grayscale Fuser UnitMass storage device HDD Gateway IPX/SPX IP address Transmissions A machine ITU-T No chartMAC address Originals ModemNetWare Print Media PostScriptPrinter Driver Protocol PRN file Toner Cartridge Subnet Mask UNC Path Watermark WPA-PSK Index Fax feature Macintosh scanning Scanning from network connected machine Scanning WPS the machine does not have a display Supplies