Printing quality problems

 

 

Condition

Suggested solutions

 

 

 

 

 

 

 

Vertical lines

If black vertical streaks appear on the page:

 

 

 

 

 

• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and

 

 

 

 

 

install a new one (see "Replacing the toner cartridge" on page 77).

 

 

 

 

 

If white vertical streaks appear on the page:

 

 

 

 

 

• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page

 

 

 

 

 

81). If these steps do not correct the problem, contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

Black or color background

If the amount of background shading becomes unacceptable:

 

 

 

 

 

• Change to a lighter weight paper.

 

 

 

 

 

• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount

 

 

 

 

 

of background shading.

 

 

 

 

 

• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 77).

 

 

 

 

 

• Thoroughly redistribute the toner (see "Redistributing toner" on page 75).

 

 

 

 

 

 

 

 

 

 

 

 

 

Toner smear

• Clean the inside of the machine (see "Cleaning the machine" on page 81).

 

 

 

 

 

• Check the paper type and quality.

 

 

 

 

 

• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 77).

 

 

 

 

 

 

 

 

 

 

 

 

6. Troubleshooting 294

Page 294
Image 294
Samsung SCX3405FWXAC, SCX-3405FW manual Condition Suggested solutions Vertical lines, Black or color background, Toner smear