Dialling and transmission problems, 115 | Sharp FO-5900 specification

		Problems and Solutions
Dialling and transmission problems

Problem		Solution

Dialling is not possible.	•	Make sure the power cord is properly plugged into
		a power outlet.
	•	Make sure that the telephone line is properly
		connected to both the TEL. LINE socket and the
		wall socket.
	•	Make sure that the fax machine is set to the correct
		dialling mode for your telephone line. See Option
		Setting 22 in Chapter 6.

The power is on, but no	•	Make sure that the receiving machine has paper.
transmission takes place.
	•	Make sure that the telephone line cord is plugged
		into the TEL. LINE socket, and not the TEL. SET
		socket.
	•	If the receiving machine is in manual mode with no
		attendant, reception will not be possible.
	•	If the receiving machine is not a Sharp model,
		make sure it is G3 compatible.
	•	Check the display for error messages.
	•	Press the SPEAKER key and check for a dial tone.

Nothing is printed at the	•	Make sure that the document for transmission is
receiving end.		placed face down in the feeder.

A distorted image is	•	If ECM mode (Option Setting 9) is turned off, noise
received at the other end.		on the telephone line may cause distortion. Try
		sending the document again.
	•	Make a copy of the document on your fax machine.
		If the copy is also distorted, your fax machine may
		need service.

9. Trouble- shooting

115

Image 117

Sharp FO-5900 operation manual Dialling and transmission problems, 115

Contents

FO-5900 Warranty Introduction Full Dual Access Printing resolution Horizontal 16 lines/mmPower requirements Operating temperature Important safety information Page Important Notice for NEW Zealand Users Table of Contents Housing Cleaning the Scanning Glass and RollersProblems and Solutions Messages and Signals Upper panel Look at the Operation Panel Middle panel Rapid Key pad Symbol keyRapid Dial Keys Counter key Cover Sheet key Timer keyLife key MEM. Status key JOB Status key Lower panelDuplex Scan key Priority key Speed Dial key PressMenu key UP and Down arrow keys Unpacking Checklist InstallationPoints to keep in mind when setting up About condensation Connections Connecting the power cord Connecting the telephone line cord Moving your fax and reconnectingConnecting a telephone optional Attaching the ADF exit tray Attaching the received document trayVerification Stamp option Press the cover release to open the print compartment cover Installing the Print Cartridges Green Insert it into the print compartment Hold the toner cartridge by the handleFlip up the Rapid Key Overlay, 3 , and Enter When to replace the drum cartridge When to replace the toner cartridgeSharp FO-59DC toner cartridge Sharp FO-47DR drum cartridge Loading paper in the paper tray Loading Printing PaperRemove the received document tray Insert a stack of paper into the tray, print side up Replace the received document tray Loading paper in the paper cassette if installed Installation Press Menu Entering Your Name and Fax NumberPress 0 Press Enter Press twice to return to the date and time display To clear a mistake, press DEL Enter a two-digit number for the day 01 to Example The 5th 0 Setting the Date and Time Press Enter to start the clock Press or to select the desired volume level Volume AdjustmentSpeaker Press Speaker to turn off the speaker Ringer Press the or to select the desired volume level. Make sureHas not been pressed Press Enter to confirm your selection Sending Documents Size and weightTransmittable Documents Loading one page at a time Other restrictions Maximum scanning area Loading the Document Resolution Adjusting the Resolution and Contrast Light Contrast Sending a Fax by Normal Dialling Programming Auto-Dial Numbers Using the Redial key Press To select SET Return to to program another number, or press RepeatedlyTo return to the date and time display Editing auto-dial numbers Chain Dialling for area and access codesClearing auto-dial numbers Press To select Clear Programming Auto-Dial Numbers Sending a Fax by Automatic Dialling Dual Access Rapid Key Dialling Load the documents Send Ready will appear in the displayPress the appropriate Rapid Key Flip up the Rapid Key overlay If it is down Press Speed DiallingThen enter the Speed Dial number by pressing If not, press Correct, press Enter If it is not correct, press Direct Keypad Dialling Transmit the loaded document by simply pressing Searching for an auto-dial number If the memory becomes full Chain DiallingDocument will be automatically transmitted once Connection is established To cancel a fax transmission or reception Checking and canceling stored transmission jobsChecking the status of the current job When you have finished checking the list, press Canceling a memory transmission by numberTwice to return to Date and time display Memory Retransmission Automatic redialling Creating a personal directory book Creating and Using Personal BooksPress 1 Press 1 to select SET Press Enter to skip this step Repeatedly toReturn to the date and time display Press Book Using a personal book Closing a book Canceling an operation performed from a book Press 2 to select Clear Clearing a bookIf the book has a passcode, enter the passcode Press repeatedly to return to the date and time display Load the documents Cover Sheet Overlay if it is down Dial the receiving party and transmit the faxTransmission you do not have to press Batch Page Numbering Caps Lock . Flip up the Rapid KeyDial the receiving machine and transmit the document Using Auto Reception Mode Setting the reception modeReceiving Documents When Receiving appears in the display, hang up Using Manual Reception ModeExtension phone, or press On the fax machine Overlay Substitute Reception to Memory Load the document Making Copies Want the copies sorted Checking and canceling copy jobs in memoryCopying will begin While the copy job appears Special Functions BroadcastingLoad the document s Broadcasting using a Group Key Press Enter twice. Transmission will beginPress the appropriate Group Key. Transmission will begin Press Menu , 5 and then Storing numbers in Group KeysPress To program a Group Key Press 2 to clear a Group Key Editing a group Enter fax numbers using one or both of the following methods Confidential transmission Confidential Operations Confidential reception Digits, press EnterAppears, and then press Enter Press Z Flip up the Rapid Key Programming the confidential passcode Printing out received documents Clearing a passcodePress Z Enter your mailbox number Enter your confidential passcode Polling others PollingThen Number. If you enter less than 2 digits, press Being polled Memory polling Serial Polling using a Group Key Clearing a document Contrast to adjust the resolution and contrast ifDesired, and then press To clear the documents Turning Polling Security on and off Polling SecurityStoring and clearing fax numbers for polling permission Press Menu , 3 , 0 Press 1 to program the System Programming and clearing a System numberNumber Go to Step Enter the number 4 digits with the numeric keys Storing and clearing ID numbers for polling permission Initial procedure Timer Operations Transmission Go to the specific procedure for your operation seeFollowing pages Digits, press Load the document and then press Enter Polling Serial PollingLoad the document and then press Broadcasting Enter the 2-digit number assigned to the operation Canceling a timer operation Programming a Batch Key Batch TransmissionClearing a Batch Key Storing documents for transmission Canceling a document stored for batch transmission Press the appropriate Batch KeyEnter the 3-digit message number assigned to the document Programmed Entering and Using Programs Start Enter If you want the document to be sent through memory, press This is not possible if you included a timer setting Confidential transmission Press a Rapid Key Broadcasting Batch transmission Clearing a Program Key Press Menu , 5Press the Program Key you want to Clear Using a Program Key Canceling a programmed timer operationPress the Program Key Press Then Duplex Scanning for Two-sided Documents Entering Department Codes Department Control Accessing the machine Blocking Reception of Unwanted Faxes Press To enter a number in the AntiJunk Number List Press 2 Distinctive Ring Requires Subscription to Service Display. To return to the date and time display, press twice Optional Settings 100 Optional Settings Setting 08 Security Selection Setting 05 Transaction Report Print SelectionSetting 09 Error Correction Mode ECM 101 102 Setting 16 Cassette Selection Setting 19 Power Save Mode103 104 Setting 27 Department Code Digits Setting 25 Beep LengthSetting 28 Distinctive Ring Setting 29 Verification Stamp Setting 30 Copy Resolution Setting 31 Separate Mode106 Activity Report List Printing Lists and Reports107 Appears, press Enter Explanation of headings 108 Passcode List List Timer List ListOptional Setting List List Destination List List Confidential Reception List List Department Usage List ListAnti Junk Number List List Personal Book List List 111 Transaction Report Cleaning the Scanning Glass and Rollers MaintenanceHousing 112 113 Replacing the Verification Stamp Troubleshooting Problem Solution114 115 Dialling and transmission problems 116 Reception and copying problems 117 General problems 118 119 Messages and Signals No CONF. Function 120 121 Audible signals Clearing Paper Jams Clearing a jammed document122 123 Clearing jammed printing paper Replace the drum cartridge 124 To complete entry if 125Number press Enter Only one digit is entered 126 Index 127 IndexPage Sharp Corporation of NEW Zealand Limited