Troubleshooting, 114, Problem Solution | Sharp FO-5900 instruction

9. Troubleshooting

Problems and Solutions

Line error

Problem		Solution

LINE ERROR appears in	Try the transaction again. If the error persists, check
the display, and/or a	the following:
transaction report is
printed out with COM. E-	•	Check the connection. The cord from the TEL.
and a number from 0 to 31		LINE socket to the wall socket should be no longer
in the NOTE column.		than two meters.
	• Make sure there are no modem devices sharing the
		same telephone line.
	•	Check with the other party to make sure their fax
		machine is functioning properly.
	•	Have your telephone line checked for line noise.
	•	Try connecting the fax machine to a different
		telephone line.
	•	If the problem still occurs, your fax machine may
		need service.

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Sharp FO-5900 operation manual Troubleshooting, 114, Problem Solution

Contents

FO-5900 Warranty Introduction Printing resolution Horizontal 16 lines/mm Full Dual AccessPower requirements Operating temperature Important safety information Page Important Notice for NEW Zealand Users Table of Contents Cleaning the Scanning Glass and Rollers HousingProblems and Solutions Messages and Signals Look at the Operation Panel Upper panel Symbol key Middle panel Rapid Key padRapid Dial Keys Counter key Timer key Cover Sheet keyLife key MEM. Status key Lower panel JOB Status keyDuplex Scan key Priority key Press Speed Dial keyMenu key UP and Down arrow keys Installation Unpacking ChecklistPoints to keep in mind when setting up About condensation Connecting the power cord Connections Connecting a telephone optional Connecting the telephone line cordMoving your fax and reconnecting Verification Stamp option Attaching the ADF exit trayAttaching the received document tray Installing the Print Cartridges Press the cover release to open the print compartment cover Green Hold the toner cartridge by the handle Insert it into the print compartmentFlip up the Rapid Key Overlay, 3 , and Enter When to replace the toner cartridge When to replace the drum cartridgeSharp FO-59DC toner cartridge Sharp FO-47DR drum cartridge Loading Printing Paper Loading paper in the paper trayRemove the received document tray Insert a stack of paper into the tray, print side up Loading paper in the paper cassette if installed Replace the received document tray Installation Entering Your Name and Fax Number Press MenuPress 0 Press Enter To clear a mistake, press DEL Press twice to return to the date and time display Setting the Date and Time Enter a two-digit number for the day 01 to Example The 5th 0 Press Enter to start the clock Volume Adjustment Press or to select the desired volume levelSpeaker Press Speaker to turn off the speaker Press the or to select the desired volume level. Make sure RingerHas not been pressed Press Enter to confirm your selection Size and weight Sending DocumentsTransmittable Documents Loading one page at a time Maximum scanning area Other restrictions Loading the Document Adjusting the Resolution and Contrast Resolution Contrast Light Sending a Fax by Normal Dialling Using the Redial key Programming Auto-Dial Numbers Press To select SET To return to the date and time display Return to to program another number, or pressRepeatedly Chain Dialling for area and access codes Editing auto-dial numbersClearing auto-dial numbers Press To select Clear Programming Auto-Dial Numbers Dual Access Sending a Fax by Automatic Dialling Press the appropriate Rapid Key Rapid Key DiallingLoad the documents Send Ready will appear in the display Speed Dialling Flip up the Rapid Key overlay If it is down PressThen enter the Speed Dial number by pressing If not, press Direct Keypad Dialling Correct, press Enter If it is not correct, press Searching for an auto-dial number Transmit the loaded document by simply pressing Chain Dialling If the memory becomes fullDocument will be automatically transmitted once Connection is established Checking the status of the current job To cancel a fax transmission or receptionChecking and canceling stored transmission jobs Canceling a memory transmission by number When you have finished checking the list, pressTwice to return to Date and time display Automatic redialling Memory Retransmission Creating and Using Personal Books Creating a personal directory bookPress 1 Press 1 to select SET Return to the date and time display Press Enter to skip this stepRepeatedly to Using a personal book Press Book Canceling an operation performed from a book Closing a book Clearing a book Press 2 to select ClearIf the book has a passcode, enter the passcode Press repeatedly to return to the date and time display Cover Sheet Load the documents Transmission you do not have to press Overlay if it is downDial the receiving party and transmit the fax Dial the receiving machine and transmit the document Batch Page NumberingCaps Lock . Flip up the Rapid Key Receiving Documents Using Auto Reception ModeSetting the reception mode Using Manual Reception Mode When Receiving appears in the display, hang upExtension phone, or press On the fax machine Substitute Reception to Memory Overlay Making Copies Load the document Checking and canceling copy jobs in memory Want the copies sortedCopying will begin While the copy job appears Load the document s Special FunctionsBroadcasting Press the appropriate Group Key. Transmission will begin Broadcasting using a Group KeyPress Enter twice. Transmission will begin Storing numbers in Group Keys Press Menu , 5 and thenPress To program a Group Key Press 2 to clear a Group Key Enter fax numbers using one or both of the following methods Editing a group Confidential Operations Confidential transmission Appears, and then press Enter Confidential receptionDigits, press Enter Programming the confidential passcode Press Z Flip up the Rapid Key Clearing a passcode Printing out received documentsPress Z Enter your mailbox number Enter your confidential passcode Polling Polling othersThen Number. If you enter less than 2 digits, press Serial Polling using a Group Key Being polled Memory polling Contrast to adjust the resolution and contrast if Clearing a documentDesired, and then press To clear the documents Polling Security Turning Polling Security on and offStoring and clearing fax numbers for polling permission Press Menu , 3 , 0 Programming and clearing a System number Press 1 to program the SystemNumber Go to Step Enter the number 4 digits with the numeric keys Storing and clearing ID numbers for polling permission Timer Operations Initial procedure Go to the specific procedure for your operation see TransmissionFollowing pages Digits, press Load the document and then press Enter Load the document and then press PollingSerial Polling Broadcasting Canceling a timer operation Enter the 2-digit number assigned to the operation Batch Transmission Programming a Batch KeyClearing a Batch Key Storing documents for transmission Enter the 3-digit message number assigned to the document Canceling a document stored for batch transmissionPress the appropriate Batch Key Entering and Using Programs Programmed Start Enter This is not possible if you included a timer setting If you want the document to be sent through memory, press Confidential transmission Press a Rapid Key Broadcasting Batch transmission Press the Program Key you want to Clear Clearing a Program KeyPress Menu , 5 Press the Program Key Using a Program KeyCanceling a programmed timer operation Duplex Scanning for Two-sided Documents Press Then Department Control Entering Department Codes Accessing the machine Junk Number List Blocking Reception of Unwanted FaxesPress To enter a number in the Anti Distinctive Ring Requires Subscription to Service Press 2 Optional Settings Display. To return to the date and time display, press twice Optional Settings 100 Setting 05 Transaction Report Print Selection Setting 08 Security SelectionSetting 09 Error Correction Mode ECM 101 102 103 Setting 16 Cassette SelectionSetting 19 Power Save Mode 104 Setting 25 Beep Length Setting 27 Department Code DigitsSetting 28 Distinctive Ring Setting 29 Verification Stamp 106 Setting 30 Copy ResolutionSetting 31 Separate Mode Printing Lists and Reports Activity Report List107 Appears, press Enter 108 Explanation of headings Timer List List Passcode List ListOptional Setting List List Destination List List Department Usage List List Confidential Reception List ListAnti Junk Number List List Personal Book List List Transaction Report 111 Maintenance Cleaning the Scanning Glass and RollersHousing 112 Replacing the Verification Stamp 113 114 TroubleshootingProblem Solution Dialling and transmission problems 115 Reception and copying problems 116 General problems 117 118 Messages and Signals 119 120 No CONF. Function Audible signals 121 122 Clearing Paper JamsClearing a jammed document Clearing jammed printing paper 123 124 Replace the drum cartridge 125 To complete entry ifNumber press Enter Only one digit is entered Index 126 Index 127Page Sharp Corporation of NEW Zealand Limited