Problems and Solutions

The power is on, but no

• Make sure that the receiving machine has fax

transmission takes place.

paper.

 

• Make sure that the telephone line cord is

 

plugged into the TEL. LINE jack, and not the

 

TEL. SET jack.

 

• If the receiving machine is in manual mode with

 

no attendant, reception will not be possible.

 

• If the receiving machine is not a Sharp model,

 

make sure it is G3 compatible.

 

• Check the display for error messages.

 

• Pick up the handset and check for a dial tone.

 

 

Nothing is printed at the

• Make sure that the document for transmission is

receiving end.

placed face down in the feeder.

 

 

A distorted image is

• Noise on the telephone line may cause

received at the other end.

distortion. Try sending the document again.

 

• Make a copy of the document on your fax. If the

 

copy is also distorted, your fax may need

 

service.

 

 

Reception and copying problems

Problem

Check and remedy

 

 

 

• Make sure that the reception mode is set to FAX.

The fax machine doesn’t

If you subscribe to a distinctive ring service,

make sure that the Distinctive Ring function is

receive documents

set to the correct ring pattern. If you do not

automatically.

subscribe to a distinctive ring service, make sure

 

that Distinctive Ring is set to OFF SETTING.

 

(See Distinctive Ring in Chapter 7.)

 

 

The power is on, but no

• Make sure that the wall jack is connected to the

reception takes place.

TEL. LINE jack, and not the TEL. SET jack.

 

 

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Sharp UX-300 operation manual Reception and copying problems, TEL. SET jack