Problems and Solutions
General problems
Problem | Check and remedy | |
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| • Make sure the fax is plugged in and the imaging | |
Information cannot be | film and paper have been loaded. (Programming | |
is not possible if the imaging film and printing | ||
programmed in the fax. | paper have not been loaded.) See Loading the | |
| Imaging Film and Loading Printing Paper in | |
| Chapter 1. | |
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| |
Nothing appears in the | • Make sure the power cord is properly plugged | |
display. | into a power outlet. | |
| • Connect another electrical appliance to the | |
| outlet to see if it has power. | |
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| |
The machine does not | • If a beep sound is not made when you press the | |
respond when you press | keys, unplug the power cord and then plug it | |
any of its keys. | back in several seconds later. | |
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| |
Automatic document | • Check the size and weight of the document (see | |
feeding does not work for | Transmittable Documents in Chapter 2). | |
transmission or copying. |
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| • The fax may interrupt during a voice call if the | |
Voice calls taken on an | reception mode is set to A.M. To prevent | |
interruption on a | ||
extension phone are | ||
press any three keys on the extension phone | ||
interrupted by the fax. | ||
after answering. (Note: Do not enter the code to | ||
| ||
| activate fax reception.) | |
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| |
No reception occurs when | • Make sure you have not run out of paper. | |
polling is attempted. |
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| • Make sure the transmitting machine is in | |
| automatic reception mode. | |
| • If the transmitting machine has polling security, | |
| make sure that your fax number has been | |
| entered both in your machine and in the | |
| transmitting machine. | |
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