Problems and Solutions
The printing paper comes | • Make sure that the document is loaded properly |
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in the feeder of the transmitting machine. Make |
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out blank when you try to |
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a copy to confirm the printing ability of your |
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receive a document. |
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machine. |
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| • It is important to select a paper that is |
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| appropriate for the thermal transfer printer in |
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General print quality is poor. | your fax. We recommend using laser quality |
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paper that has a very smooth finish. Copier |
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| paper will work, but it sometimes tends to yield a |
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| lighter print quality. |
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The received document is | • Ask the other party to send higher contrast |
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documents. If the contrast is still too low, your |
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faint. | fax may have a problem. Make a copy to check |
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| it. |
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Received images are | • Noise on the telephone line may cause |
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distortion. Have the other party try sending the |
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distorted. |
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document again. |
| 11.Trouble shooting | |
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| • The print head may be dirty. See Fax print head |
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| in Chapter 10. |
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| • Make a copy of another document on your fax. If |
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| the copy is also distorted, your fax may need |
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| service. |
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The quality of copies is poor | • Any dirt or material on the scanning glass will |
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cause spots to appear on copies and |
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and/or black spots appear. | transmitted faxes. Clean the fax print head and |
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| the scanning glass as explained in Chapter 10. |
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Reception/copying is | • If reception or copying takes place continuously |
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for a long time, the print head may overheat. |
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interrupted. |
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Turn off the power and let it cool down. |
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| • Make sure the operation panel and the printer |
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| compartment cover under the operation panel |
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A received document or | are completely closed (press down on both |
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sides of each). (To close the printer |
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copy prints out in strips. | compartment cover, grasp the top of the |
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| operation panel and pull to open it, and then |
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| press down on both sides of the printer |
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| compartment cover.) |
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