Important notes on putting into service and operation
93
kap18.fm5
18.7.99 Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-
Procedure in the case of malfunctions
Not every malfunction means that there is an actual de-
fect in your telephone. In some situations you may save
time and money if you can eliminate the cause of simple
faults yourself. The information below will help you do
this.
Symptom Cause Remedy
No display appears. Handset is not switched on. Switch on the handset.
Battery is empty.Replace the battery with a backup
battery or recharge it.
Cannot seize the dial-up line;
no dial tone. The plug on the power cord
is not connected properly.Check the plug at the base station
and telephone socket; if necessary
remove it and plug it back in
(➔page 2).
The plug on the power cord
is not connected properly.
The plugs may have been
switched.
Check the plug at the base station
and the 220V/230V socket; if nec-
essary remove it and plug it back in
(➔page 2).
The dial-up line is being used
by another handset. Wait until the dial-up line is free.
Cannot set up a radio link to
the base station - symbol on
the handset flashes.
Handset is not registered. Register the handset at the base
station (➔page 69).
The plug on the power cord
is not connected properly.Check the plug at the base station
and the 220V/230V socket; if nec-
essary remove it and plug it back
in.
Base station or handset does
not ring. Ringer volume is set to low.Adjust the base station (➔page
50) or handset (➔page 53) ringer
volume.
The call allocation is not set
correctly.Adjust the call allocation
(➔page 71).
No connection after dialling a
call number; dial tone can
still be heard.
Wrong signalling method. Reset the signalling method
(➔page 13).
With telephone systems:
no connection or wrong con-
nection after dialling from a
memory.
Analog trunk/MSI not en-
tered. Enter analog trunk/MSI (➔page
48).