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Sony PCG-8491 manual Other sources of information, Getting Help, About Sony’s Support Options

Models: PCG-8491

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	Getting Help	n N 87

	About Sony’s Support Options

Sony Notebook Computer User Guide

✍You need to plug in the Modem and the phone line to use the communication features described in this manual.

Other sources of information

❑The online help files that accompany your pre-installed software contain instructions on using the software.

❑VAIO-Link: if you have any problem with your computer, you can access the VAIO-Link web site (see your Customer Service Guide for addresses). Before contacting VAIO-Link, try to solve the problem by reading your User Guide (troubleshooting chapter) or the manuals and helpfiles for the peripherals or software.

❑The Sony e-mail support service answers your questions by electronic mail. Just send your question in an e-mail message and a Customer Service Analyst will send you a reply with the answer.

To send a question to Sony e-mail support, please refer to the instructions in your Customer Service Guide.

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Sony PCG-8491 manual Other sources of information, Getting Help, About Sony’s Support Options

Contents

PCG-X29 Sony Notebook Computer User GuideSony Notebook Computer User Guide Notice to UsersOwner’s Record Safety InformationPCG-8491 Sony Notebook Computer User GuideSony Notebook Computer User Guide Regulatory InformationDVD-ROM for models equipped with a DVD-ROM drive Sony Notebook Computer User GuideWARNINGS General CD-ROM/DVD-ROMDISPOSAL OF LITHIUM ION BATTERY Sony Notebook Computer User GuideDisposal of Lithium ion batteries Welcome WelcomeOn-line Documentation About the User GuidesAbout the User Guides Printed DocumentationBatteryScope, etc WelcomeAbout the User Guides Sony Notebook Computer User Guide Unpacking Your Notebook ComputerUnpacking Your Notebook Computer WelcomeErgonomic Considerations Ergonomic ConsiderationsWelcome Furniture and posture - Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning far backwards WelcomeErgonomic Considerations Locating the Controls and Connectors Using Your Notebook ComputerUsing Your Notebook Computer Locating the Controls and ConnectorsPower indicator FrontUsing Your Notebook Computer Locating the Controls and Connectors1 Power button RightUsing Your Notebook Computer Locating the Controls and Connectorsconnector BackUsing Your Notebook Computer Locating the Controls and ConnectorsComputer User Guide BottomUsing Your Notebook Computer Locating the Controls and ConnectorsUsing Your Notebook Computer Connecting a Power SourceConnecting a Power Source Using the AC Adapter1 Open the cover of the battery bay Using Battery PowerUsing Your Notebook Computer Connecting a Power SourceUsing Your Notebook Computer Connecting a Power Source1 Connect the AC adapter to the computer 2 Insert the battery pack Battery Indicator Light Status Using Your Notebook ComputerConnecting a Power Source Battery IndicatorSony Notebook Computer User Guide Using Your Notebook ComputerConnecting a Power Source For some software applications and some peripheral devices, your computer may not enter system hibernation mode when battery life is low. To avoid loss of data when using battery power, you should save your data frequently and manually activate a power management mode, such as system suspend or system hibernation3 Close the cover of the battery bay Using Your Notebook ComputerConnecting a Power Source 1 Open the cover of the battery bay 2 Pull out the battery packStarting Your Computer Starting Your ComputerUsing Your Notebook Computer Shutting Down Your Computer Shutting Down Your ComputerUsing Your Notebook Computer Closing the Front Panel Closing the Front PanelUsing Your Notebook Computer Registering Your Computer Registering Your ComputerUsing Your Notebook Computer Notebook Computer User Guide Using the KeyboardUsing the Keyboard Using Your Notebook ComputerKeys Using Your Notebook ComputerUsing the Keyboard GuideSony Notebook Computer User Guide Combinations and Functions with the Windows KeyUsing Your Notebook Computer Using the KeyboardData is read from or written to the IndicatorsUsing Your Notebook Computer Using the KeyboardFeature Combinations and Functions with the Fn KeyUsing Your Notebook Computer Using the KeyboardSony Notebook Computer User Guide Using Your Notebook ComputerUsing the Keyboard Combinations FeatureUsing the Jog Dial Using the Jog DialUsing Your Notebook Computer You can adjust the size of the Jog Dial window or close it. To To Use the Jog DialUsing Your Notebook Computer Using the Jog Dial1 Turn the Jog Dial to select an item, then press the Jog Dial Setup the Jog Dial settingsUsing Your Notebook Computer Using the Jog DialUsing Your Notebook Computer Using the Jog DialTo cancel the sound effect, remove the check in Spin and Push Using the Jog Dial Software that support the Jog DialSoftware that do not support the Jog Dial Using Your Notebook ComputerUsing the Touchpad Using the TouchpadUsing Your Notebook Computer Using Your Notebook Computer Using the TouchpadPress the left button twice Using Your Notebook Computer Using the Floppy Disk DriveUsing the Floppy Disk Drive To Use as an External DriveHold the diskette with the label side facing up To use as an internal driveUsing Your Notebook Computer Using the Floppy Disk DriveSony Notebook Computer User Guide Using Your Notebook ComputerUsing the Floppy Disk Drive Eject button LED indicatorWhen the computer is off, skip steps 1 and To remove the Floppy Disk driveUsing Your Notebook Computer Using the Floppy Disk DriveUsing the DVD-ROM Drive Using the DVD-ROM DriveUsing Your Notebook Computer Sony Notebook Computer User Guide Using Your Notebook ComputerUsing the DVD-ROM Drive When you finish using a disc, wait until the LED indicator turns off and then press the Eject button to remove the discUsing the DVD-ROM Drive To remove the DVD-ROM driveTo insert the DVD-ROM drive Using Your Notebook ComputerSony Notebook Computer User Guide Using PC CardsUsing PC Cards Using Your Notebook ComputerUsing Your Notebook Computer Using PC CardsUse the lower slot for PC type III cards recognized. Reboot your Using Your Notebook ComputerUsing PC Cards power management modesUsing Your Notebook Computer Using PC Cards1 Close any applications that are using the PC card Using Smart Connect and Smart Connect Monitor Using Smart Connect and Smart Connect MonitorUsing Your Notebook Computer System Idle Mode Using Power Saving ModesUsing Power Saving Modes Normal ModeUsing Power Saving Modes System Suspend ModeSystem Hibernation Mode Using Your Notebook ComputerUsing a Second Battery Pack Using a Second Battery PackUsing Your Notebook Computer Multi-purpose bay Weight Saver Using Your Notebook ComputerUsing a Second Battery Pack To charge the second battery packUsing Your Notebook Computer Using a Second Battery Pack2 Remove the weight saver, and then pull out the battery pack Using the Weight Saver Using the Weight SaverUsing Your Notebook Computer Connecting peripheral devices Connecting peripheral devicesConnecting peripheral devices Connecting to a phone linePC card modem PC card modemPhone line jack Choosing an optional PC Card ModemConnecting peripheral devices PC card modemPC card modem Docking stationConnecting peripheral devices All connectors are SELV Safety Extra Low Voltage according to EN60950Connecting peripheral devices Before connecting the dockingLeft stationDocking/FDD connector To connect the docking station to your computerConnecting peripheral devices Please make sure that the socket outlet is easily accessible5 Push the tab into the hollow firmly until it clicks To remove the docking station from your computerConnecting peripheral devices PC card modemSony Notebook Computer User Guide Connecting peripheral devicesDo not remove the docking station when the IN USE indicator lits PC card modemExternal Mouse or Keyboard External Mouse or KeyboardConnecting peripheral devices To use the floppy disk drive stand Floppy Disk DriveFloppy Disk Drive To connect a floppy disk driveConnecting peripheral devices Floppy Disk DriveProjections Holes To connect a printer Before using the printerPrinter PrinterConnecting peripheral devices Printer2 Click the Device Manager tab 3 Select Apply, and then click OK External Display External DisplayConnecting peripheral devices Connecting peripheral devices External DisplayTo connect a multimedia computer display External Display Connecting peripheral devicesConnecting a projector RGB signal cablePress Connecting peripheral devicesExternal Display To select a displayConnecting peripheral devices Using Memory SticksTo use diskettes with the Digital Mavica To use diskettes with the Digital MavicaMemory Sticks Memory SticksConnecting peripheral devices Digital Video Camera Recorder Digital Video Camera RecorderConnecting peripheral devices Connecting peripheral devices AV DevicesAV Devices To connect an MD deck or a CD playerSony Notebook Computer User Guide Connecting peripheral devicesSERIAL/CONTROL A1 II switch Docking Station connected to the computer AV DevicesComputer User Guide To connect a CD player, an active speaker, or an amplifierConnecting peripheral devices AV DevicesAV Devices To connect a TV or a Video DeckConnecting peripheral devices Power cordExternal Speakers External SpeakersConnecting peripheral devices External Microphone External MicrophoneConnecting peripheral devices Connecting peripheral devices Universal Serial Bus USB DeviceUniversal Serial Bus USB Device To connect a USB deviceAbout Sony’s Support Options Getting HelpGetting Help About Sony’s Support OptionsAbout Sony’s Support Options Other sources of informationThe online help files that accompany your pre-installed software contain instructions on using the software Getting HelpAbout the computer and software TroubleshootingTroubleshooting Table of troubleshooting methodsTroubleshooting Getting Help1 Remove any peripheral devices connected to the computer Troubleshooting 1 Press F2 The BIOS Setup menu starts 2 Set the date month/day/yearGetting Help Troubleshooting If you still have problems, please call VAIO-LinkGetting Help My mouse doesn’t work TroubleshootingGetting Help My software program “locks up” or crashesGetting Help About Digital Video Captures and DVgateAbout the display TroubleshootingMake sure the computer is turned on About DVD-ROMs, CD-ROMs and diskettesTroubleshooting Getting HelpGetting Help About soundTroubleshooting 1 Make sure the mute setting is off in your DVD playerGetting Help About the modemTroubleshooting Check the volume controls in WindowsTroubleshooting Getting HelpN.B., you are strongly advised to always use the same PC Card slot Troubleshooting Getting Help2 Open My Computer 3 Open the Control Panel 4 Open Modems Make sure the PC card is compatible with your version of Windows About peripheralsTroubleshooting Getting HelpAdding Memory Notes on UseNotes on Use Adding MemoryHandle the Memory Module gently PrecautionsNotes on Use Adding MemoryNotes on Use Adding MemoryDo not place the memory module in places subject to Adding Memory To remove a memory module1 Follow the steps 1 to 5 of To install a memory module Notes on UseTo install a memory module Adding MemoryNotes on Use Tabs Notes on UseAdding Memory Sony Notebook Computer User Guide1 Slide the memory module into the slot Notes on UseAdding Memory Sony Notebook Computer User GuideTo view the amount of memory Notes on UseAdding Memory keycaps when placing them Placing a KeycapPlacing a Keycap To place a keycapOther precautions Other precautionsNotes on Use Other precautions Notes on UseOn handling the display filter Other precautions Notes on UseOn Handling the display filter and the LCD Screen Your computer operates on 100V-240V AC 50/60 Hz On the Power SourceOther precautions Notes on UseOn Handling Other precautionsOn Installation Notes on UseOther precautions Notes on UseDo not use cut or damaged connection cables Other precautions Keep the battery pack away from all sources of heatNotes on Use Other precautions You do not need to discharge the battery before rechargingNotes on Use Model Number SpecificationsSpecifications Sony Notebook Computer User GuideGuarantee SpecificationsSupplied Accessories Servicewith weight saver SpecificationsDimensions WeightIndex IndexSony Notebook Computer User Guide Sony Notebook Computer User Guide IndexIndex User GuideSony Notebook Computer Sony Notebook Computer User Guide IndexSony Notebook Computer User Guide Index