Getting Help

Troubleshooting

Sony Notebook Computer User Guide

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My touchpad interprets a single tap as a double-click

Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties dialog box. One of the buttons is assigned to the double-click action.

About Digital Video Captures and DVgate

While I'm recording images to a digital video device using DVgate, my system displays the message "Failed to record to DV deck,Please check deck's power status, cable connection…"

Close all open applications and restart your computer. Frequent recording of images to a digital video device while using DVgate sometimes causes this to occur.

For more information on DVgate, see the DVgate online help.

About the display

My LCD does not display anything

Check that the computer is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the computer is on.

Check that the battery packs are inserted properly and that they are charged.

Adjust the brightness of the LCD.

The computer may be in LCD (video) standby mode. Press any key to activate the display.

The screen image on my external display is not centered or sized properly

Use the controls on your external display to adjust the image. Please refer to the manual supplied with your display for more information.

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Sony PCG-8491 manual About Digital Video Captures and DVgate, About the display