Getting Help
Troubleshooting
Sony Notebook Computer User Guide
n N 89 
❑If you have plugged the computer into an UPS, make sure the UPS is turned on and working.
❑If you are using an external display, check that it is plugged into a power source and turned on. Check that you have switched to the external display and that the brightness and contrast controls are adjusted correctly. Please refer to the manual supplied with your display for details.
❑Moisture condensation may have occurred. Do not use the computer for at least one hour and then turn it on.
When I turn on my computer, the message “Operating system not found” appears and Windows does not start (Windows® 98 only)
❑Check the floppy disk drive to see if a
❑If a
If Windows still does not start, follow the procedure below to initialize the BIOS.
❑If the floppy disk drive is empty, follow the steps below to initialize the BIOS:
1Remove any peripheral devices connected to the computer.
2Turn the computer off and then turn it on again.
3Turn on the computer and press the F2 key when the Sony logo appears. The BIOS setup menu screen appears.
4Press the arrow keys to select the Exit menu.
5Press the arrow keys to select Get Default Values and then press the Enter key. The message “Load default configuration now?” appears.
6Check that [Yes] is selected and then press the Enter key.
