RCD-W7V 4-236-407-11(1)
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US
Troubleshooting

If you experience any of the following

difficulties while using the system, use this

troubleshooting guide to help remedy the

problem before requesting repairs. Should

any problem persist, consult your nearest

Sony dealer.

Power

The power is not turned on.

,Check that the AC power cord is connected
securely.

Picture

There is no picture.

,The connecting cords are not connected
securely.
,The connecting cords are damaged. Replace it
with a new one.
,The recorder is not connected to the correct
TV input jack (page 15-16).
,The video input on the TV is not set so that
you can view pictures from the system.

Picture noise appears.

,The disc is dirty or flawed. Clean the disc.
,If the picture output from your system goes
through your VCR to get to your TV, the copy-
protection signal applied to some DVD
programs could affect picture quality. If you
still experience problems even when you
connect your system directly to your TV, try
connecting your system to your TV’s S-video
input (page 16).

Even though you set the TV aspect in

SETUP menu, the picture does not fill

the screen.

,The aspect ratio of the disc is fixed on your
DVD.

The picture is black and white.

,Depending on the TV, the picture on the
screen becomes black and white when you
play a disc recorded in the PAL or SECAM
color system.

Sound

There is no sound.

,The connecting cord is not connected securely.
,Make sure you connect the recorder to the
audio input connectors on the amplifier (page
17-20) or on the TV (page 15-16).
,Make sure you select the appropriate position
on the amplifier so that you can listen to the
sound from the recorder.
,Make sure you select you turn on the TV and
the amplifier.
,The protective device on the recorder has been
activated because of a short circuit. Turn off
the system, eliminate the short-circuit problem
and turn on the power again.
,The audio connecting cord is damaged.
Replace it with a new one.
,The system is in pause mode or in Slow-
motion Play mode. Press H to return to
normal play mode.
,Fast forward or fast reverse is performed.
Press H to return to normal play mode.
,When you play the Dolby Digital (AC-3)
sound tracks and attempt to output from the
DIGITAL OUT connectors, set “DIGITAL
AUDIO OUTPUT” to “DOLBY DIGITAL/
PCM” in the setup display. Otherwise no
sound will come out from the DIGITAL OUT
connector. (page 17-18, 45)

Severe hum or noise is heard.

,Check that the speakers and components are
connected securely.
,Check that the connecting cords are away
from a transformer or motor, and at least
3 meters (10 feet) away from a TV set or
fluorescent light.
,Move your TV away from the audio compo-
nents.
*RCD-W7V.p65_55-Rear cover 12/9/01, 6:09 PM56