Troubleshooting
If Damage is Suspected
If a problem appears, check the following trouble shooting guide first and perform whatever action is necessary to solve the problem. If the problem persists, turn off the printer and consult your Sony dealer.
Symptom | Possible causes and remedies |
Nothing appears in the | • The ON/STANDBY switch on |
LCD. | the front panel of the unit is not set |
| to ON. |
| tSet the ON/STANDBY |
| switch of the printer to ON. |
| |
| • The connections may not be |
| correct. |
| tMake the connections correctly. |
| |
|
|
The unit has not | The main POWER switch on the rear |
turned on even though | panel is not set to ON. |
the ON/STANDBY | tSet the main POWER switch on the |
switch on the front | rear panel to ON. (page 7) |
panel is set to ON. |
|
|
|
The unit does not | An error message appears on the |
print. | window display. |
| tTake the measures recommended in |
| “Messages”. (page 25) |
|
|
If the Film Jams
If the film jams before printing starts or during printing, printing stops and the following messages appear on the LCD.
An error message indicates the position where the film has jammed. Check the position and follow the steps below to remove the jammed film.
After the jammed film has been removed, the unit starts printing if there is image data still to be printed.
•REMOVE FILM TRAY: J0
•REMOVE FILM REAR: J1
•REMOVE FILM REAR & TOP: J2
•REMOVE FILM TOP: J3
•REMOVE FILM TOP & FRONT: J4
•REMOVE FILM FRONT: J5
•REMOVE FILM TOP & INNER: J6
•REMOVE FILM TRAY: J7
•REMOVE FILM SOME PLACES: J8
Notes
•When you put your hands inside of the unit, be careful not to hurt yourself by touching parts.
•If you turn off the power, image data that has not been printed yet is cleared.
1 Remove the film tray.
When the unit is not turned on, you can pull the film tray out without pushing the EJECT TRAY button.
Note
When you pull out the film tray, hold both sides of the film tray and the tray cover with both hands.
Note
If any printouts have been ejected onto the film tray, remove them first before removing the film tray.
2 Remove the film jammed around the sepration rubbers.
3
1 Open the cover corresponding to the message and remove the jammed film slowly while holding the film with both hands.
Message | Cover to be opened |
REMOVE FILM | Rear cover |
REAR: J1 |
|
|
|
REMOVE FILM | Rear and top cover |
REAR & TOP: J2 |
|
|
|
REMOVE FILM | Top cover |
TOP: J3 |
|
|
|
REMOVE FILM | Top and front cover |
TOP & FRONT: J4 |
|
|
|
REMOVE FILM | Front cover |
FRONT: J5 |
|
|
|
REMOVE FILM | Top and inner cover |
TOP & INNER: J6 |
|
|
|
Miscellaneous
Troubleshooting 27