What do I do if the pointer doesn't move when I use the mouse?
Make sure another mouse is not installed.
If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.
If you still cannot use the pointer, restart the computer. You can restart the computer three different ways:
Press the Windows key , and press U. When the Turn Off Computer window appears, press R.
Press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager window appears, press
the Alt key to highlight the menu bar, and press the Right Arrow key to select Shut Down. Press Enter, and then press R.
Press and hold the power button. When the computer turns off, press the power button again to restart the computer.
If you are using a wireless optical mouse:
Confirm that the supplied AA batteries are properly installed.
Press the CONNECT button on the mouse and the computer to reestablish the connection between the two devices.
Verify the infrared receiver on the computer's front panel is free of obstructions that may prevent proper operation.
Avoid using
Do not place metal furniture near your computer or wireless mouse, as this may create interference, causing your mouse to stop working properly.
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