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4. Enter your PIN code again for confirmation and press .

If you entered both your unblocking key and PIN code correctly, the message New PIN will appear on the screen.

Alternative method for unblocking the SIM cardTo unblock the SIM card, enter the following sequence: unblock key new PIN repeat new PIN
Key symbol

The keypad is locked to prevent unintentional key action.

• Press followed by to unlock the keys.

Screen limitations

In all cases where numbers or characters exceed the available screen space, truncation or dots are used to compensate for this.

Blocked contact card provider

The SIM card is permanently blocked after the Personal Unblocking Key (PUK) has been entered incorrectly ten times in a row. Contact your network operator.

Emergency calls only

A network is within range but you are not allowed to use this network. You can, however, usually make an emergency call using the emergency number.

Lock problems

Device lock

Phone locked is displayed followed by the prompt Enter lock

code.

Your P800 is locked to prevent unauthorized use.

To unlock the P800:

Enter your Device lock code, then press or .

Fax calls

Your P800 does not support fax transmission. Even if your operator subscription supports fax transmission, fax calls will be rejected. However they can be forwarded to another number such as the office fax number, see “Forward calls” on page 55 for more information.

Note Make sure potential fax callers do not try to send a fax to your P800 as they can experience a number of retries before the fax transmission is stopped.

Troubleshooting

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