Gateway 960 manual Cleaning CDs, Diskette drive, Your CD drive tray does not open, Troubleshooting

Troubleshooting

Your CD drive tray does not open

■Press a straightened paper clip wire into the CD drive’s manual eject hole. The drive tray opens.

■If this problem happens frequently while the server is turned on, the drive may be defective.

Cleaning CDs

Clean CDs by wiping from the center to the edge, not around in a circle, using a product, such as a soft cloth, made especially for cleaning CDs.

Diskette drive

The diskette drive is not recognized

■Restart your server.

■Open your server case and make sure that the cables are connected correctly to the diskette drive and the system board. The red-striped edge of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the diskette drive (typically on the side farthest from the power supply connection). If necessary, reverse one end of the cable so the red-striped edge of the data ribbon cable faces Pin 1 on the diskette drive. Make sure that the pins are not bent or misaligned. For more information, see “Installing a media drive” on page 48.

You cannot save a file to diskette or you get the message “disk is full or write-protected”

■Make sure that the write-protection tab on the upper-right corner of the diskette is down (unprotected).

■Make sure that the diskette is formatted.

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