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Troubleshooting
Specification
Install
Error codes
Password
Error loading operating system
System administration
Maintenance
Resetting the Bios
Setting UpServerYour
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Contents
Page
Page
Contents
Installing Components
Troubleshooting
131
Iii
121
135
Page
Checking Out Your GatewayServer
Front
Front
Back
Interior
System board
Left side
Right side
System board
Online help
Getting Help
Server Companion CD
Gateway Web site
Setting UpServerYour
Setting up the hardware
Converting to a rackmount server
Protecting from power source problems
Surge protectors
Uninterruptible power supplies
Line conditioners
Starting your server
To start the server
Understanding the power-on self-test
To select which device your your server boots from
When the power It means Indicator is
Turning off your server
To turn off the server
Restarting rebooting your server
To close unresponsive programs in Windows 2000 Server
To restart your server
Setting up the operating system
Setting Up Your Server
MaintainingServerYour
Caring for your server
Maintenance task
Weekly
Protecting your server from viruses
Managing hard drive space
Checking hard drive space
To check hard drive space in Windows 2000 Server
To use Disk Cleanup in Windows 2000 Server
Using Disk Cleanup
Checking the hard drive for errors
To check the hard drive for errors in Windows 2000 Server
Click the Tools tab
Defragmenting the hard drive
To defragment a hard drive in Windows 2000 Server
Backing up files
Cleaning your server
Cleaning the exterior
Cleaning the keyboard
Cleaning the screen
Cleaning the tape drive
Cleaning the mouse
To clean your trackball mouse
Mouse rollers
Creating an emergency repair diskette
Preparing for system recovery
Creating startup diskettes
To create startup diskettes in Windows 2000 Server
Preparing for system recovery
Maintaining Your Server
Keeping a record of system configuration
To record your Bios configuration
ManageX Event Manager
System administration
To set the Bios security passwords
Server security
To view the event log
Option Description
Using your Server Companion CD
ComponentsInstalling
Preparing to install components
Selecting a place to work
Gathering the tools you need
Preventing static electricity discharge
Opening the server case
To open the server case
Opening the server case
Installing Components
Closing the server case
To close the server case
Installing Components
Installing drives
Installing a media drive
To install a 5.25-inch drive
Installing drives
Hard drive screws
Go to Step
Installing Components
Screw
Follow the instructions in Closing the server case on
Installing a hard drive
To install a hard drive
Screw
Installing drives
Installing memory
To install or replace memory
Installing PCI expansion cards
PCI slot Description
To replace, add, or reseat a PCI expansion card
Release lever Card retention cover
Installing PCI expansion cards
Follow the instructions in Closing the server case on
Installing a processor
To replace a processor
Installing Components
Installing a processor
Processor 1 fan connector Processor 2 fan connector
Installing a voltage regulator
Replacing the power supply
To replace the power supply
Replacing the power supply
Follow the instructions in Closing the server case on
Replacing the Scsi backplane
To replace the Scsi backplane
Slide the hot-swap cage out about two inches from the case
Replacing the Scsi backplane
Thumbscrew
Replacing the Scsi backplane
Follow the instructions in Closing the server case on
Replacing the system board
To replace the system board
System board tray thumbscrew
Replacing the system board
Replacing a fan
To replace a fan
Replacing a fan
Replacing the Cmos battery
To replace the battery
Replacing the Cmos battery
Installing Components
Using the Bios Setup Utility
Opening the Bios Setup utility
To open the Bios Setup utility
To update the Bios
Updating the Bios
Recovering the Bios
To recover the old Bios
Resetting the Bios
To reset the Bios
Resetting Bios passwords
Using the Bios Setup Utility
Troubleshooting
Safety guidelines
Error messages
Insert bootable media device
Error loading operating system
Hard disk controller failure press F1 to try reboot
Invalid configuration information
Memory size error
Invalid password
Memory errors were detected while the system started up
Invalid partition table
Write-protect error
Non-system disk or disk error
Syntax error
Not enough memory
Troubleshooting
First steps
Battery replacement
Beep codes
100
Beeps Description Troubleshooting steps
101
Your server does not recognize a CD or the CD drive
Settings in the Bios Setup utility are not retained
CD drive
102
Your CD drive tray does not open
Cleaning CDs
Diskette drive
Diskette drive is not recognized
Expansion cards
File management
104
You receive a Non-system disk or disk error error message
To restore files that were deleted in Windows 2000 Server
You receive an Insufficient disk space error message
Hard drive
Your server does not recognize a Scsi drive
Master boot record is corrupted
Your server does not recognize an IDE drive
106
To download the GWScan utility
To repair the master boot record
Internet
107
Keyboard
108
To check the dialing properties in Windows 2000 Server
Memory
Modem telephone dial-up
109
Your 56K modem does not connect at 56K
Modem is not recognized by your server
110
To run modem diagnostics in Windows 2000 Server
Modem is noisy when it dials and connects
111
To turn down the modem volume in Windows 2000 Server
Monitor
112
Mouse does not work
Mouse
Text on the display is dim or difficult to read
113
Power
Printer
114
Processor
You receive a Printer queue is full error message
You receive a Printer is out of paper error message
Your server does not recognize a new processor
116
Telephone support
Before calling Gateway Technical Support
117
Telephone support
Service description
Resource Service description How to reach
118
Resource Service description For more information
Tutoring and training
119
120
SpecificationsServer a
121
Card sizes Power supply
System specifications
Case size Weight Fans Ports
122
System board specifications
123
124
Hardware
Monitor
Environmental specifications
125
Variable Requirements
Refresh Rate Hz Resolution
Video specifications
Resolution support
126
Interrupts
Electronic specifications
Memory map
127
PCI interrupt routing
128
Device Interrupt a Interrupt B Interrupt C Interrupt D
Additional specifications
129
130
To view all Bios settings
131
Bios menu Bios submenu Setting Value
132
133
134
Important safety information
Setting up your system
135
Replacement parts and accessories
136
Care during use
Regulatory compliance statements
United States of America
137
138
FCC declaration of conformity
139
Canada
140
Industry Canada IC Unintentional emitter per ICES-003
Laser safety statement
141
142
All Rights Reserved
Trademark Acknowledgments
Index
143
144
DDR Sdram
145
See card
146
147
148
Sdram
149
150
MAN 960 SYS GDE R1 12/02
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