Gateway 960 manual Expansion cards, File management, 104

Chapter 6: Troubleshooting

■Delete unnecessary files on the diskette and try again.

■Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive.

■Run error-checking on the diskette. For more information, see “Checking the hard drive for errors” on page 24. If errors are detected and corrected, try using the diskette again.

The diskette drive LED is lit continuously

■Remove the diskette from the drive. If the light stays on, try restarting your server.

■Open your server and make sure that the cables are connected correctly to the diskette drive and the system board. The red-striped edge of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the diskette drive (typically on the side farthest from the power supply connection). If necessary, reverse one end of the cable so the red-striped edge of the data ribbon cable faces Pin 1 on the diskette drive. Make sure that the pins are not bent or misaligned. For more information, see “Installing a media drive” on page 48.

Expansion cards

Your server does not recognize an expansion card

■Restart your server.

■Make sure that you have installed the necessary software or driver. For more information, see the card’s documentation.

■Reseat the card. For more information, see “Installing PCI expansion cards” on page 60.

■Install the card in a different slot.

File management

A file was accidentally deleted

If the file was deleted at a DOS prompt or if you deleted a file in Windows 2000 Server while holding down the SHIFT key, the file cannot be restored.

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