Troubleshooting
■You demagnetize the screen using the monitor’s degauss feature. For more information on degauss, see the monitor’s documentation.
A horizontal line or wire is visible across the monitor screen
The monitor may use a thin damper wire, located approximately 1/3 of the way down from the upper screen edge and 1/3 of the way up from the lower screen edge, to stabilize the internal aperture grille. These wires are most obvious when the monitor displays a white background. The aperture grille allows more light to pass through the screen for brighter colors and greater luminescence. The damper wire is a critical part of the overall monitor design and does not negatively affect the monitor's function.
The text on the display is dim or difficult to read
■Adjust the brightness and contrast controls.
■Use the monitor degauss feature (see your monitor documentation) or turn off your server and monitor, leave them off for at least a half hour, then turn on your server and monitor.
■Change the display settings.
■Move the monitor or monitor cables away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, or fluorescent lights.
Mouse
The mouse does not work
■Make sure that the mouse cable is plugged in correctly.
■Clean the mouse by following the instructions in “Cleaning the mouse” on page 30.
■Shut down and restart your server.
■Remove all extension cables and switchboxes
■Try a mouse you know is working to make sure that the mouse port works.
■Reinstall the device driver. For more information, see Using Your Server Companion CD.
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