MaintainingServerYour | Gateway 960 manual

MaintainingServerYour 3

Read this chapter to learn how to:

■Care for your server

■Protect your server from viruses

■Manage hard drive space

■Clean your server

■Prepare for system recovery

■Perform system administration

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Gateway 960 manual MaintainingServerYour

Contents

Page Page Contents Troubleshooting Installing Components 121 Iii131 135Page Checking Out Your GatewayServer Front Front Back Interior Left side System board System board Right side Server Companion CD Getting HelpOnline help Gateway Web site Setting UpServerYour Converting to a rackmount server Setting up the hardware Surge protectors Protecting from power source problems Line conditioners Uninterruptible power supplies To start the server Starting your server To select which device your your server boots from Understanding the power-on self-testWhen the power It means Indicator is To turn off the server Turning off your server To close unresponsive programs in Windows 2000 Server Restarting rebooting your serverTo restart your server Setting up the operating system Setting Up Your Server MaintainingServerYour Caring for your server Weekly Maintenance task Protecting your server from viruses Checking hard drive space Managing hard drive spaceTo check hard drive space in Windows 2000 Server Checking the hard drive for errors Using Disk CleanupTo use Disk Cleanup in Windows 2000 Server To check the hard drive for errors in Windows 2000 Server Click the Tools tab To defragment a hard drive in Windows 2000 Server Defragmenting the hard drive Backing up files Cleaning the exterior Cleaning your server Cleaning the screen Cleaning the keyboardCleaning the tape drive To clean your trackball mouse Cleaning the mouse Mouse rollers Creating startup diskettes Preparing for system recoveryCreating an emergency repair diskette To create startup diskettes in Windows 2000 Server Preparing for system recovery Maintaining Your Server To record your Bios configuration Keeping a record of system configuration To set the Bios security passwords System administrationManageX Event Manager Server security Option Description To view the event log Using your Server Companion CD ComponentsInstalling Selecting a place to work Preparing to install componentsGathering the tools you need Preventing static electricity discharge To open the server case Opening the server case Opening the server case Installing Components To close the server case Closing the server case Installing Components Installing drives To install a 5.25-inch drive Installing a media drive Installing drives Hard drive screws Go to Step Installing Components Screw Follow the instructions in Closing the server case on To install a hard drive Installing a hard drive Screw Installing drives Installing memory To install or replace memory PCI slot Description Installing PCI expansion cards To replace, add, or reseat a PCI expansion card Release lever Card retention cover Installing PCI expansion cards Follow the instructions in Closing the server case on To replace a processor Installing a processor Installing Components Installing a processor Processor 1 fan connector Processor 2 fan connector Installing a voltage regulator To replace the power supply Replacing the power supply Replacing the power supply Follow the instructions in Closing the server case on To replace the Scsi backplane Replacing the Scsi backplane Slide the hot-swap cage out about two inches from the case Replacing the Scsi backplane Thumbscrew Replacing the Scsi backplane Follow the instructions in Closing the server case on To replace the system board Replacing the system board System board tray thumbscrew Replacing the system board To replace a fan Replacing a fan Replacing a fan To replace the battery Replacing the Cmos battery Replacing the Cmos battery Installing Components Using the Bios Setup Utility To open the Bios Setup utility Opening the Bios Setup utility Recovering the Bios Updating the BiosTo update the Bios To recover the old Bios To reset the Bios Resetting the Bios Resetting Bios passwords Using the Bios Setup Utility Troubleshooting Safety guidelines Error messages Hard disk controller failure press F1 to try reboot Error loading operating systemInsert bootable media device Invalid configuration information Memory errors were detected while the system started up Invalid passwordMemory size error Invalid partition table Syntax error Non-system disk or disk errorWrite-protect error Not enough memory First steps Troubleshooting Beep codes Battery replacement100 101 Beeps Description Troubleshooting steps CD drive Settings in the Bios Setup utility are not retainedYour server does not recognize a CD or the CD drive 102 Diskette drive Cleaning CDsYour CD drive tray does not open Diskette drive is not recognized File management Expansion cards104 You receive an Insufficient disk space error message To restore files that were deleted in Windows 2000 ServerYou receive a Non-system disk or disk error error message Hard drive Your server does not recognize an IDE drive Master boot record is corruptedYour server does not recognize a Scsi drive 106 Internet To repair the master boot recordTo download the GWScan utility 107 108 Keyboard Modem telephone dial-up MemoryTo check the dialing properties in Windows 2000 Server 109 Modem is not recognized by your server Your 56K modem does not connect at 56K110 Modem is noisy when it dials and connects To run modem diagnostics in Windows 2000 Server111 Monitor To turn down the modem volume in Windows 2000 Server112 Text on the display is dim or difficult to read MouseMouse does not work 113 Printer Power114 You receive a Printer is out of paper error message You receive a Printer queue is full error messageProcessor Your server does not recognize a new processor 116 Before calling Gateway Technical Support Telephone support117 Resource Service description How to reach Service descriptionTelephone support 118 Tutoring and training Resource Service description For more information119 120 121 SpecificationsServer a Case size Weight Fans Ports System specificationsCard sizes Power supply 122 123 System board specifications Hardware 124Monitor 125 Environmental specificationsVariable Requirements Resolution support Video specificationsRefresh Rate Hz Resolution 126 Memory map Electronic specificationsInterrupts 127 128 PCI interrupt routingDevice Interrupt a Interrupt B Interrupt C Interrupt D 129 Additional specifications 130 131 To view all Bios settings 132 Bios menu Bios submenu Setting Value 133 134 Setting up your system Important safety information135 136 Replacement parts and accessoriesCare during use United States of America Regulatory compliance statements137 FCC declaration of conformity 138 139 140 CanadaIndustry Canada IC Unintentional emitter per ICES-003 141 Laser safety statement All Rights Reserved 142Trademark Acknowledgments 143 Index DDR Sdram 144 See card 145 146 147 Sdram 148 149 150 MAN 960 SYS GDE R1 12/02