Gateway 960 manual Battery replacement, Beep codes, Troubleshooting

Chapter 6: Troubleshooting

Battery replacement

If you have problems after installing a new CMOS battery, try each of the following items, closing the case and restarting the server after each try:

■Turn off the server and make sure that all exterior cables are attached and secured to the correct connectors.

■Make sure that all power switches are on. If the server is plugged into a surge protector or UPS, make sure that it is turned on.

■Open the BIOS Setup utility and compare the settings on the screen with your notes, then correct any discrepancies.

■Remove the side panel by following the instructions in “Opening the server case” on page 42, then make sure that all cables inside the case are attached securely. Also, make sure that the colored cable edges are aligned correctly and that the connectors do not miss any pins.

Warning

To avoid bodily injury, do not attempt to troubleshoot your server problem if:

■Power cords or plugs are damaged

■Liquid has been spilled into your server

■Your server was dropped

■The case was damaged

Instead, unplug your server and contact a qualified computer technician.

■If you have the proper test equipment, make sure that the new battery has power. Although unlikely, your new battery may be defective.

Beep codes

Whenever a recoverable error occurs during the power-on self-test (POST), the BIOS displays an error message that describes the problem. The BIOS also sounds a beep code (one long tone followed by two short tones) during POST if the video configuration fails (a faulty video controller) or if an expansion card is not functioning correctly.

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