145, See card | Gateway 960 instruction

diskette 2, 48 hard drive 55 hot-swap 55 installing 47 installing 5.25-inch 48 installing CD 48 installing diskette 48 installing hard drive 55 installing hot-swap 55 installing SCSI 55 RAID 3, 55 replacing 47

SCSI 55 tape 27, 29

troubleshooting 102, 103, 105

E

electronic specifications 127 electrostatic discharge (ESD) 41 environmental specifications 125 error messages 95 error-checking 24

eSupport 129 event log 37 Exit menu

BIOS Setup utility 88 expansion card

see card

F

fans connectors 7

hot-swap bay 5, 7 installing 82 location 3, 4, 5, 7 PCI card 3, 5, 7 rear 4, 5

faxes troubleshooting 110

files

backing up 27 defragmenting 26 deleting 24

troubleshooting 104 finding specifications 122, 129 fragmentation 26

front panel connector 7

G

Gateway Learn@Gateway 119 Learning Libraries 119 stores 119 Technical Support 117 Web site 8

H

hard drive

backing up files 27 checking for errors 24 checking for free space 23 defragmenting 26 deleting files 24 indicator 2

installing 55 LED indicator 2 scanning for errors 24 troubleshooting 105

heat sink installing 65

help

Gateway Web site 8 online 8

Server Companion CD 8 telephone support 117 tutoring 119

hot-swap cage 73 hot-swap drives fan 5, 7

installing 55 location 2

hot-swappable RAID drives 3

I

IDE

BIOS configuration 132

145

Image 151

Gateway 960 manual 145, See card

Contents

Page Page Contents Troubleshooting Installing Components 135 Iii121 131Page Checking Out Your GatewayServer Front Front Back Interior Left side System board System board Right side Gateway Web site Getting HelpServer Companion CD Online help Setting UpServerYour Converting to a rackmount server Setting up the hardware Surge protectors Protecting from power source problems Line conditioners Uninterruptible power supplies To start the server Starting your server To select which device your your server boots from Understanding the power-on self-testWhen the power It means Indicator is To turn off the server Turning off your server To close unresponsive programs in Windows 2000 Server Restarting rebooting your serverTo restart your server Setting up the operating system Setting Up Your Server MaintainingServerYour Caring for your server Weekly Maintenance task Protecting your server from viruses Checking hard drive space Managing hard drive spaceTo check hard drive space in Windows 2000 Server To check the hard drive for errors in Windows 2000 Server Using Disk CleanupChecking the hard drive for errors To use Disk Cleanup in Windows 2000 Server Click the Tools tab To defragment a hard drive in Windows 2000 Server Defragmenting the hard drive Backing up files Cleaning the exterior Cleaning your server Cleaning the screen Cleaning the keyboardCleaning the tape drive To clean your trackball mouse Cleaning the mouse Mouse rollers To create startup diskettes in Windows 2000 Server Preparing for system recoveryCreating startup diskettes Creating an emergency repair diskette Preparing for system recovery Maintaining Your Server To record your Bios configuration Keeping a record of system configuration Server security System administrationTo set the Bios security passwords ManageX Event Manager Option Description To view the event log Using your Server Companion CD ComponentsInstalling Selecting a place to work Preparing to install componentsGathering the tools you need Preventing static electricity discharge To open the server case Opening the server case Opening the server case Installing Components To close the server case Closing the server case Installing Components Installing drives To install a 5.25-inch drive Installing a media drive Installing drives Hard drive screws Go to Step Installing Components Screw Follow the instructions in Closing the server case on To install a hard drive Installing a hard drive Screw Installing drives Installing memory To install or replace memory PCI slot Description Installing PCI expansion cards To replace, add, or reseat a PCI expansion card Release lever Card retention cover Installing PCI expansion cards Follow the instructions in Closing the server case on To replace a processor Installing a processor Installing Components Installing a processor Processor 1 fan connector Processor 2 fan connector Installing a voltage regulator To replace the power supply Replacing the power supply Replacing the power supply Follow the instructions in Closing the server case on To replace the Scsi backplane Replacing the Scsi backplane Slide the hot-swap cage out about two inches from the case Replacing the Scsi backplane Thumbscrew Replacing the Scsi backplane Follow the instructions in Closing the server case on To replace the system board Replacing the system board System board tray thumbscrew Replacing the system board To replace a fan Replacing a fan Replacing a fan To replace the battery Replacing the Cmos battery Replacing the Cmos battery Installing Components Using the Bios Setup Utility To open the Bios Setup utility Opening the Bios Setup utility To recover the old Bios Updating the BiosRecovering the Bios To update the Bios To reset the Bios Resetting the Bios Resetting Bios passwords Using the Bios Setup Utility Troubleshooting Safety guidelines Error messages Invalid configuration information Error loading operating systemHard disk controller failure press F1 to try reboot Insert bootable media device Invalid partition table Invalid passwordMemory errors were detected while the system started up Memory size error Not enough memory Non-system disk or disk errorSyntax error Write-protect error First steps Troubleshooting Beep codes Battery replacement100 101 Beeps Description Troubleshooting steps 102 Settings in the Bios Setup utility are not retainedCD drive Your server does not recognize a CD or the CD drive Diskette drive is not recognized Cleaning CDsDiskette drive Your CD drive tray does not open File management Expansion cards104 Hard drive To restore files that were deleted in Windows 2000 ServerYou receive an Insufficient disk space error message You receive a Non-system disk or disk error error message 106 Master boot record is corruptedYour server does not recognize an IDE drive Your server does not recognize a Scsi drive 107 To repair the master boot recordInternet To download the GWScan utility 108 Keyboard 109 MemoryModem telephone dial-up To check the dialing properties in Windows 2000 Server Modem is not recognized by your server Your 56K modem does not connect at 56K110 Modem is noisy when it dials and connects To run modem diagnostics in Windows 2000 Server111 Monitor To turn down the modem volume in Windows 2000 Server112 113 MouseText on the display is dim or difficult to read Mouse does not work Printer Power114 Your server does not recognize a new processor You receive a Printer queue is full error messageYou receive a Printer is out of paper error message Processor 116 Before calling Gateway Technical Support Telephone support117 118 Service descriptionResource Service description How to reach Telephone support Tutoring and training Resource Service description For more information119 120 121 SpecificationsServer a 122 System specificationsCase size Weight Fans Ports Card sizes Power supply 123 System board specifications Hardware 124Monitor 125 Environmental specificationsVariable Requirements 126 Video specificationsResolution support Refresh Rate Hz Resolution 127 Electronic specificationsMemory map Interrupts 128 PCI interrupt routingDevice Interrupt a Interrupt B Interrupt C Interrupt D 129 Additional specifications 130 131 To view all Bios settings 132 Bios menu Bios submenu Setting Value 133 134 Setting up your system Important safety information135 136 Replacement parts and accessoriesCare during use United States of America Regulatory compliance statements137 FCC declaration of conformity 138 139 140 CanadaIndustry Canada IC Unintentional emitter per ICES-003 141 Laser safety statement All Rights Reserved 142Trademark Acknowledgments 143 Index DDR Sdram 144 See card 145 146 147 Sdram 148 149 150 MAN 960 SYS GDE R1 12/02