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Troubleshooting
Specification
Install
Error messages
Password
Error loading operating system
System administration
Maintenance
Resetting the Bios
Setting UpServerYour
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Front
Hot-swap
drives
PCI card fan
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Contents
Page
Page
Contents
Troubleshooting
Installing Components
121
Iii
131
135
Page
Checking Out Your GatewayServer
Front
Front
Back
Interior
Left side
System board
System board
Right side
Server Companion CD
Getting Help
Online help
Gateway Web site
Setting UpServerYour
Converting to a rackmount server
Setting up the hardware
Surge protectors
Protecting from power source problems
Line conditioners
Uninterruptible power supplies
To start the server
Starting your server
Understanding the power-on self-test
To select which device your your server boots from
When the power It means Indicator is
To turn off the server
Turning off your server
Restarting rebooting your server
To close unresponsive programs in Windows 2000 Server
To restart your server
Setting up the operating system
Setting Up Your Server
MaintainingServerYour
Caring for your server
Weekly
Maintenance task
Protecting your server from viruses
Managing hard drive space
Checking hard drive space
To check hard drive space in Windows 2000 Server
Checking the hard drive for errors
Using Disk Cleanup
To use Disk Cleanup in Windows 2000 Server
To check the hard drive for errors in Windows 2000 Server
Click the Tools tab
To defragment a hard drive in Windows 2000 Server
Defragmenting the hard drive
Backing up files
Cleaning the exterior
Cleaning your server
Cleaning the keyboard
Cleaning the screen
Cleaning the tape drive
To clean your trackball mouse
Cleaning the mouse
Mouse rollers
Creating startup diskettes
Preparing for system recovery
Creating an emergency repair diskette
To create startup diskettes in Windows 2000 Server
Preparing for system recovery
Maintaining Your Server
To record your Bios configuration
Keeping a record of system configuration
To set the Bios security passwords
System administration
ManageX Event Manager
Server security
Option Description
To view the event log
Using your Server Companion CD
ComponentsInstalling
Preparing to install components
Selecting a place to work
Gathering the tools you need
Preventing static electricity discharge
To open the server case
Opening the server case
Opening the server case
Installing Components
To close the server case
Closing the server case
Installing Components
Installing drives
To install a 5.25-inch drive
Installing a media drive
Installing drives
Hard drive screws
Go to Step
Installing Components
Screw
Follow the instructions in Closing the server case on
To install a hard drive
Installing a hard drive
Screw
Installing drives
Installing memory
To install or replace memory
PCI slot Description
Installing PCI expansion cards
To replace, add, or reseat a PCI expansion card
Release lever Card retention cover
Installing PCI expansion cards
Follow the instructions in Closing the server case on
To replace a processor
Installing a processor
Installing Components
Installing a processor
Processor 1 fan connector Processor 2 fan connector
Installing a voltage regulator
To replace the power supply
Replacing the power supply
Replacing the power supply
Follow the instructions in Closing the server case on
To replace the Scsi backplane
Replacing the Scsi backplane
Slide the hot-swap cage out about two inches from the case
Replacing the Scsi backplane
Thumbscrew
Replacing the Scsi backplane
Follow the instructions in Closing the server case on
To replace the system board
Replacing the system board
System board tray thumbscrew
Replacing the system board
To replace a fan
Replacing a fan
Replacing a fan
To replace the battery
Replacing the Cmos battery
Replacing the Cmos battery
Installing Components
Using the Bios Setup Utility
To open the Bios Setup utility
Opening the Bios Setup utility
Recovering the Bios
Updating the Bios
To update the Bios
To recover the old Bios
To reset the Bios
Resetting the Bios
Resetting Bios passwords
Using the Bios Setup Utility
Troubleshooting
Safety guidelines
Error messages
Hard disk controller failure press F1 to try reboot
Error loading operating system
Insert bootable media device
Invalid configuration information
Memory errors were detected while the system started up
Invalid password
Memory size error
Invalid partition table
Syntax error
Non-system disk or disk error
Write-protect error
Not enough memory
First steps
Troubleshooting
Battery replacement
Beep codes
100
101
Beeps Description Troubleshooting steps
CD drive
Settings in the Bios Setup utility are not retained
Your server does not recognize a CD or the CD drive
102
Diskette drive
Cleaning CDs
Your CD drive tray does not open
Diskette drive is not recognized
Expansion cards
File management
104
You receive an Insufficient disk space error message
To restore files that were deleted in Windows 2000 Server
You receive a Non-system disk or disk error error message
Hard drive
Your server does not recognize an IDE drive
Master boot record is corrupted
Your server does not recognize a Scsi drive
106
Internet
To repair the master boot record
To download the GWScan utility
107
108
Keyboard
Modem telephone dial-up
Memory
To check the dialing properties in Windows 2000 Server
109
Your 56K modem does not connect at 56K
Modem is not recognized by your server
110
To run modem diagnostics in Windows 2000 Server
Modem is noisy when it dials and connects
111
To turn down the modem volume in Windows 2000 Server
Monitor
112
Text on the display is dim or difficult to read
Mouse
Mouse does not work
113
Power
Printer
114
You receive a Printer is out of paper error message
You receive a Printer queue is full error message
Processor
Your server does not recognize a new processor
116
Telephone support
Before calling Gateway Technical Support
117
Resource Service description How to reach
Service description
Telephone support
118
Resource Service description For more information
Tutoring and training
119
120
121
SpecificationsServer a
Case size Weight Fans Ports
System specifications
Card sizes Power supply
122
123
System board specifications
124
Hardware
Monitor
Environmental specifications
125
Variable Requirements
Resolution support
Video specifications
Refresh Rate Hz Resolution
126
Memory map
Electronic specifications
Interrupts
127
PCI interrupt routing
128
Device Interrupt a Interrupt B Interrupt C Interrupt D
129
Additional specifications
130
131
To view all Bios settings
132
Bios menu Bios submenu Setting Value
133
134
Important safety information
Setting up your system
135
Replacement parts and accessories
136
Care during use
Regulatory compliance statements
United States of America
137
FCC declaration of conformity
138
139
Canada
140
Industry Canada IC Unintentional emitter per ICES-003
141
Laser safety statement
142
All Rights Reserved
Trademark Acknowledgments
143
Index
DDR Sdram
144
See card
145
146
147
Sdram
148
149
150
MAN 960 SYS GDE R1 12/02
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