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Gateway 960 manual Setting up the operating system

Models: 960

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Setting up the operating system

Setting up the operating system

If you ordered your server with the operating system already installed by Gateway, Windows 2000 Server is completely installed and the basic settings are already configured. See your operating system’s documentation for instructions on configuring advanced settings for your specific network.

If you are installing Windows 2000 Server because it was not already installed by Gateway, see the Installing Windows 2000 Server installation guide for instructions.

If you are installing a non-Windows operating system, see your operating system’s documentation for instructions.

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Gateway 960 manual Setting up the operating system

Contents

Page Page 3 Maintaining Your Server Contents2 Setting Up Your Server 1 Checking Out Your Gateway ServerUpdating the BIOS 4 Installing Components6 Troubleshooting Opening the BIOS Setup utilityIndex B Safety, Regulatory, and Legal InformationServer Specifications BIOS SettingsPage Read this chapter to learn Where drives, ports, jacks, and controls are locatedWhere system board components are located Checking Out Your GatewayServerChapter 1 Checking Out Your Gateway Server FrontHot-swap drives PCI card fan FrontMouse port Keyboard port USB ports Serial port Parallel port BackPower connector Rear fan Card retention cover lever Chapter 1 Checking Out Your Gateway ServerCard retention InteriorInterior SCSI backplaneChapter 1 Checking Out Your Gateway Server System boardLeft side System board Right sideGateway Web site Getting HelpServer Companion CD Online helpStart and turn off your server Restart reboot your server Setting UpServerYourRead this chapter to learn how to Use your server safely Converting to a rackmount server Setting up the hardwareChapter 2 Setting Up Your Server Surge protectors Protecting from power source problemsProtecting from power source problems Chapter 2 Setting Up Your Server Uninterruptible power suppliesLine conditioners Starting your server Starting your serverTo start the server indicator is Understanding the power-on self-testTo select which device your your server boots from When the powerTurning off your server Turning off your serverTo turn off the server Chapter 2 Setting Up Your Server Restarting rebooting your serverTo close unresponsive programs in Windows 2000 Server To restart your serverSetting up the operating system Setting up the operating systemChapter 2 Setting Up Your Server Perform system administration MaintainingServerYourRead this chapter to learn how to Care for your server Clean your server Prepare for system recoveryChapter 3 Maintaining Your Server Caring for your serverWeekly Maintenance taskCaring for your server Chapter 3 Maintaining Your Server Protecting your server from virusesManaging hard drive space Managing hard drive spaceChecking hard drive space To check hard drive space in Windows 2000 ServerTo check the hard drive for errors in Windows 2000 Server Using Disk CleanupChecking the hard drive for errors To use Disk Cleanup in Windows 2000 Server3 Click the Tools tab Managing hard drive spaceChapter 3 Maintaining Your Server Defragmenting the hard driveTo defragment a hard drive in Windows 2000 Server 4 Click Defragment Now Backing up filesManaging hard drive space Chapter 3 Maintaining Your Server Cleaning your serverCleaning the exterior Cleaning your server Cleaning the keyboardCleaning the screen Cleaning the tape driveChapter 3 Maintaining Your Server Cleaning the mouseTo clean your trackball mouse Mouse rollers Cleaning your server5 Replace the mouse ball and lock the retaining ring into place To create startup diskettes in Windows 2000 Server Preparing for system recoveryCreating startup diskettes Creating an emergency repair diskette4 Click the Tools tab Preparing for system recoveryTo create an emergency repair diskette in Windows 2000 Server 2 Double-click the My Computer iconChapter 3 Maintaining Your Server 5 Click Backup Now. The Backup window opensRecording your BIOS configuration Keeping a record of system configurationRecording your operating system configuration To record your operating system configuration in Windows 2000 ServerManageX Event Manager System administrationUsing BIOS security passwords To set the BIOS security passwordsOption Monitoring case accessSystem administration To view the event logChapter 3 Maintaining Your Server Using your Server Companion CDYou can use your Server Companion CD to Install hardware drivers Install programs View server documentationComponentsInstalling Gathering the tools you need Preparing to install componentsChapter 4 Installing Components Selecting a place to workPreventing static electricity discharge Preventing static electricity dischargeChapter 4 Installing Components Opening the server caseTo open the server case 5 For more stability, place the server on its side Opening the server caseChapter 4 Installing Components Closing the server case Closing the server caseTo close the server case Lock the front cover Reconnect the power cord and all other cables Chapter 4 Installing ComponentsInstalling drives Installing drivesChapter 4 Installing Components Installing a media driveTo install a 5.25-inch drive Follow the instructions in “Opening the server case” on pageIf you are adding a new drive, remove the bay’s 3.5-inch drive adapter. To remove the adapter, press and hold the two locking clips against the adapter, then pull it out of the server Installing drivesHard drive screws Hard drive screws Chapter 4 Installing Components6 Go to Step Installing drives7 If you are replacing a drive, disconnect the old drive’s cables Chapter 4 Installing Components9 Remove the screws that secure the mounting rails to the old drive, then use the screws to attach the rails to the new drive Installing drivesChapter 4 Installing Components 13 Follow the instructions in “Closing the server case” on pageInstalling drives Installing a hard driveTo install a hard drive Screw Screw Screw Screw Chapter 4 Installing Components7 Close the drive’s release lever Installing drivesChapter 4 Installing Components Installing memory5 Follow the instructions in “Closing the server case” on page To install or replace memoryInstalling memory 2 Follow the instructions in “Opening the server case” on pageDescription Installing PCI expansion cardsPCI slot Chapter 4 Installing Components2 Follow the instructions in “Opening the server case” on page Installing PCI expansion cardsTo replace, add, or reseat a PCI expansion card Release lever Card retention cover Chapter 4 Installing Components8 Push the card retention cover against the expansion cards until the retention cover clicks into place under the release lever Installing PCI expansion cardsSee the card’s documentation for software installation instructions Follow the instructions in “Closing the server case” on pageChapter 4 Installing Components 3 Follow the instructions in “Opening the server case” on page Installing a processorInstalling a processor To replace a processorThe heat sink mounting paste may harden over time and hold the heat sink securely to the processor. If removing the heat sink also pulls the processor out of the processor socket, the processor should still be undamaged. Rotate the processor locking lever out of the way and continue with the procedure in Step Chapter 4 Installing ComponentsRemove the old processor Installing a processorOnly one voltage regulator should be installed for each processor 14 Follow the instructions in “Closing the server case” on pageChapter 4 Installing Components Processor 1 fan connector Processor 2 fan connectorInstalling a voltage regulator Chapter 4 Installing Components Replacing the power supplyTo replace the power supply 6 Remove the two screws that secure the power supply tray to the case Replacing the power supplyFollow the instructions in “Closing the server case” on page Chapter 4 Installing ComponentsReinstall the upper voltage regulator module Replacing the SCSI backplane Replacing the SCSI backplaneTo replace the SCSI backplane 6 Slide the hot-swap cage out about two inches from the case Chapter 4 Installing Components8 Remove the hot-swap cage completely from the server Replacing the SCSI backplaneThumbscrew Chapter 4 Installing Components10 Slide the backplane up slightly, then lift it away from the hot-swap cage Replacing the SCSI backplane15 Reinstall the fan 17 Follow the instructions in “Closing the server case” on pageChapter 4 Installing Components Replacing the system board Replacing the system boardTo replace the system board System board tray thumbscrew Chapter 4 Installing Components10 Remove the system board tray’s thumbscrew on the back of the case 12 Lift the tray away from the case Replacing the system boardChapter 4 Installing Components Replacing a fanTo replace a fan 6 Reconnect the fan to the system board Replacing a fan7 Follow the instructions in “Closing the server case” on page Chapter 4 Installing Components Replacing the CMOS batteryTo replace the battery 5 Follow the instructions in “Opening the server case” on pageBattery Replacing the CMOS batteryRestore any BIOS settings that you wrote down in Step Chapter 4 Installing ComponentsReset the BIOS passwords Using the BIOS Setup UtilityRead this chapter to learn how to Open the BIOS Setup utility Update the BIOS Reset the BIOS settings to their factory defaultsChapter 5 Using the BIOS Setup Utility Opening the BIOS Setup utilityTo open the BIOS Setup utility To recover the old BIOS Updating the BIOSRecovering the BIOS To update the BIOSChapter 5 Using the BIOS Setup Utility Resetting the BIOSTo reset the BIOS 12 Press F1 to reset the BIOS to factory default settings Resetting BIOS passwordsResetting the BIOS Chapter 5 Using the BIOS Setup Utility Troubleshoot Get telephone support and training TroubleshootingRead this chapter to learn how to Interpret error messages and codes Chapter 6 Troubleshooting Safety guidelinesData error Error messagesAccess denied Bad command or file nameInsert bootable media device Diskette read failed - press F1 to retry bootError loading operating system Hard disk controller failure - press F1 to try rebootSee “The keyboard does not work” on page 108 for a possible solution Invalid passwordMemory errors were detected while the system started up Memory size errorNot enough memory Non-system disk or disk errorSyntax error Write-protect errorFirst steps TroubleshootingTroubleshooting Chapter 6 Troubleshooting Battery replacementBeep codes A PCI expansion card for example, a RAID controller can also issue audible errors by itself, usually consisting of one long tone followed by a series of short tones. For more information on the beep codes issued, check the documentation for that device Troubleshooting stepsBeeps TroubleshootingYour server does not recognize a CD or the CD drive BIOSThe settings in the BIOS Setup utility are not retained CD driveThe diskette drive is not recognized Cleaning CDsDiskette drive Your CD drive tray does not openYour server does not recognize an expansion card Expansion cardsFile management The diskette drive LED is lit continuouslyHard drive To restore files that were deleted in Windows 2000 ServerYou receive an “Insufficient disk space” error message You receive a “Non-system disk” or “disk error” error messageChapter 6 Troubleshooting The master boot record is corruptedYour server does not recognize an IDE drive Your server does not recognize a SCSI driveYou need to troubleshoot an IDE hard drive To repair the master boot recordInternet To download the GWScan utilityA keyboard character keeps repeating Connecting to a Web site takes too longKeyboard The keyboard does not workTo check the dialing properties in Windows 2000 Server Memory errors were detected during server start upMemory Modem telephone dial-upCheck for line noise scratchy, crackling, or popping sounds. Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly Your 56K modem does not connect at 56KThe modem is not recognized by your server Chapter 6 TroubleshootingTroubleshooting To run modem diagnostics in Windows 2000 ServerThe modem is noisy when it dials and connects Your server is running but there is no picture To turn down the modem volume in Windows 2000 ServerThe screen resolution is not correct MonitorThe mouse does not work A horizontal line or wire is visible across the monitor screenMouse The text on the display is dim or difficult to readPrinter PowerYou press the power button, but the server does not turn on When you turn on the server, it makes several short beepsTo make sure that the printer is not set to work offline in Windows You receive a “Printer queue is full” error messageYou receive a “Printer is out of paper” error message ProcessorIf you have upgraded your server from one processor to two, you may need to reconfigure your operating system so it recognizes the additional processor. For more information, see your operating system’s documentation Chapter 6 TroubleshootingTelephone support See “Troubleshooting” on pageTelephone support Before calling Gateway Technical SupportTelephone support Automated troubleshooting systemService description How to reachService description Tutoring and trainingTutoring and training For more informationChapter 6 Troubleshooting SpecificationsServer A Appendix A System specificationsCase size Weight Fans Ports Card sizes Power supplyChipset System board specificationsSystem board specifications ProcessorAppendix A HardwareMonitor Temperature sensorsRequirements Environmental specificationsEnvironmental specifications VariableResolution support Video specificationsInterrupts Electronic specificationsElectronic specifications Memory mapInterrupt A PCI interrupt routing in PIC modePCI interrupt routing DeviceAdditional specifications Additional specificationsAppendix A To view all BIOS settings BIOS Settings BSetting Appendix B BIOS SettingsBIOS menu BIOS submenuValue BIOS menuBIOS submenu SettingSetting Appendix B BIOS SettingsBIOS menu BIOS submenuSetting up your system Safety Regulatory, and C Legal InformationImportant safety information Care during use Appendix C Safety, Regulatory, and Legal InformationReplacement parts and accessories Unintentional emitter per FCC Part FCC Part 15 Class A Statement Regulatory compliance statementsUnited States of America Federal Communications Commission FCCProduct FCC declaration of conformityAppendix C Safety, Regulatory, and Legal Information Responsible partyWhen programming or making test calls to emergency numbers for products fitted with an IC-compliant modem CanadaIndustry Canada IC Unintentional emitter per ICES-003 Telecommunications per DOC noticeLaser safety statement Appendix C Safety, Regulatory, and Legal Information NoticesAll Rights Reserved Trademark AcknowledgmentsNumerics IndexPage see card Page see card Page Page Page A MAN 960 SYS GDE R1 12/02