Using your Server Companion CD | Gateway 960 guide

Chapter 3: Maintaining Your Server

Using your Server Companion CD

You can use your Server Companion CD to:

■Install hardware drivers

■Install programs

■View server documentation

Instructions for using the CD are provided in Using Your Server Companion CD.

38	www.gateway.com

Image 44

Gateway 960 manual Using your Server Companion CD

Contents

Page Page Contents Installing Components Troubleshooting Iii 121131 135Page Checking Out Your GatewayServer Front Front Back Interior System board Left side Right side System board Getting Help Server Companion CDOnline help Gateway Web site Setting UpServerYour Setting up the hardware Converting to a rackmount server Protecting from power source problems Surge protectors Uninterruptible power supplies Line conditioners Starting your server To start the server When the power It means Indicator is Understanding the power-on self-testTo select which device your your server boots from Turning off your server To turn off the server To restart your server Restarting rebooting your serverTo close unresponsive programs in Windows 2000 Server Setting up the operating system Setting Up Your Server MaintainingServerYour Caring for your server Maintenance task Weekly Protecting your server from viruses To check hard drive space in Windows 2000 Server Managing hard drive spaceChecking hard drive space Using Disk Cleanup Checking the hard drive for errorsTo use Disk Cleanup in Windows 2000 Server To check the hard drive for errors in Windows 2000 Server Click the Tools tab Defragmenting the hard drive To defragment a hard drive in Windows 2000 Server Backing up files Cleaning your server Cleaning the exterior Cleaning the tape drive Cleaning the keyboardCleaning the screen Cleaning the mouse To clean your trackball mouse Mouse rollers Preparing for system recovery Creating startup diskettesCreating an emergency repair diskette To create startup diskettes in Windows 2000 Server Preparing for system recovery Maintaining Your Server Keeping a record of system configuration To record your Bios configuration System administration To set the Bios security passwordsManageX Event Manager Server security To view the event log Option Description Using your Server Companion CD ComponentsInstalling Gathering the tools you need Preparing to install componentsSelecting a place to work Preventing static electricity discharge Opening the server case To open the server case Opening the server case Installing Components Closing the server case To close the server case Installing Components Installing drives Installing a media drive To install a 5.25-inch drive Installing drives Hard drive screws Go to Step Installing Components Screw Follow the instructions in Closing the server case on Installing a hard drive To install a hard drive Screw Installing drives Installing memory To install or replace memory Installing PCI expansion cards PCI slot Description To replace, add, or reseat a PCI expansion card Release lever Card retention cover Installing PCI expansion cards Follow the instructions in Closing the server case on Installing a processor To replace a processor Installing Components Installing a processor Processor 1 fan connector Processor 2 fan connector Installing a voltage regulator Replacing the power supply To replace the power supply Replacing the power supply Follow the instructions in Closing the server case on Replacing the Scsi backplane To replace the Scsi backplane Slide the hot-swap cage out about two inches from the case Replacing the Scsi backplane Thumbscrew Replacing the Scsi backplane Follow the instructions in Closing the server case on Replacing the system board To replace the system board System board tray thumbscrew Replacing the system board Replacing a fan To replace a fan Replacing a fan Replacing the Cmos battery To replace the battery Replacing the Cmos battery Installing Components Using the Bios Setup Utility Opening the Bios Setup utility To open the Bios Setup utility Updating the Bios Recovering the BiosTo update the Bios To recover the old Bios Resetting the Bios To reset the Bios Resetting Bios passwords Using the Bios Setup Utility Troubleshooting Safety guidelines Error messages Error loading operating system Hard disk controller failure press F1 to try rebootInsert bootable media device Invalid configuration information Invalid password Memory errors were detected while the system started upMemory size error Invalid partition table Non-system disk or disk error Syntax errorWrite-protect error Not enough memory Troubleshooting First steps 100 Battery replacementBeep codes Beeps Description Troubleshooting steps 101 Settings in the Bios Setup utility are not retained CD driveYour server does not recognize a CD or the CD drive 102 Cleaning CDs Diskette driveYour CD drive tray does not open Diskette drive is not recognized 104 Expansion cardsFile management To restore files that were deleted in Windows 2000 Server You receive an Insufficient disk space error messageYou receive a Non-system disk or disk error error message Hard drive Master boot record is corrupted Your server does not recognize an IDE driveYour server does not recognize a Scsi drive 106 To repair the master boot record InternetTo download the GWScan utility 107 Keyboard 108 Memory Modem telephone dial-upTo check the dialing properties in Windows 2000 Server 109 110 Your 56K modem does not connect at 56KModem is not recognized by your server 111 To run modem diagnostics in Windows 2000 ServerModem is noisy when it dials and connects 112 To turn down the modem volume in Windows 2000 ServerMonitor Mouse Text on the display is dim or difficult to readMouse does not work 113 114 PowerPrinter You receive a Printer queue is full error message You receive a Printer is out of paper error messageProcessor Your server does not recognize a new processor 116 117 Telephone supportBefore calling Gateway Technical Support Service description Resource Service description How to reachTelephone support 118 119 Resource Service description For more informationTutoring and training 120 SpecificationsServer a 121 System specifications Case size Weight Fans PortsCard sizes Power supply 122 System board specifications 123 Monitor 124Hardware Variable Requirements Environmental specifications125 Video specifications Resolution supportRefresh Rate Hz Resolution 126 Electronic specifications Memory mapInterrupts 127 Device Interrupt a Interrupt B Interrupt C Interrupt D PCI interrupt routing128 Additional specifications 129 130 To view all Bios settings 131 Bios menu Bios submenu Setting Value 132 133 134 135 Important safety informationSetting up your system Care during use Replacement parts and accessories136 137 Regulatory compliance statementsUnited States of America 138 FCC declaration of conformity 139 Industry Canada IC Unintentional emitter per ICES-003 Canada140 Laser safety statement 141 Trademark Acknowledgments 142All Rights Reserved Index 143 144 DDR Sdram 145 See card 146 147 148 Sdram 149 150 MAN 960 SYS GDE R1 12/02