TROUBLESHOOTING

■H the printer doesn’t print:

●Check the Power and On Line indicators. Both must be on.

●Check that the interface cabk is securelypluggedin at the computer and printer ends.

●Make a test print. (Turn power OFF, hold the On Line or Paper Feed switchdown,”thenturn power ON.) If the test print succeeds,the-problem is not with the printer; try a different printing command, or try using a differentcable. If the test print fails,have the printer checkedby a qualified serviceman.

■If fanfo/d paper becomes stuck:

. Turn power off, take off the rear cover, remove the paper, and reload the paper as described in Chapter 1.

. Make sure the paper is placed so that it feeds into the printer straight.

■If label paper becomes stuck:

●Havea qwlified serviceman remove any labelpaperthat adheres inside the printer. Do not attempt to remove it yourself.

. Avoid using label paper with any exposed adhesive areas.

■If printing is faint, incomplete, or unclear:

●Checkthat & ribboncartridge k installed correctly. If the ribbon cartridge is old, replace it.

●Adjust the printing gap. See Chapter 1.

●If ribbon replacement or gap adjustment does not solve the problem, replace the print head.

■If all text1sprinted on the came line:

. SetDIP switch 1-8 to the OFF (front) position.

■If line spacing is twice as wide as expected:

. Set DIP switch 1-8 to the ON (back) position.

■If you can’t print to the end of the page:

. This is normalThe. printer’s paper-out detector detects the end of the paper and stops printing about an inch above the end.

. You can make the printer ignore the paper-out detector by setting DIP switch 1-5to the OFF (front) position, or by usingthe < ESC > “8” printer command.

50

.

—

—

—

Page 59 Page 61
Page 60
Image 60
Star Micronics NX-I 00011 Printer doesn’t print, If fanfo/d paper becomes stuck, If all text1sprinted on the came line
Page 59 Page 61

NX-I 00011 specifications

The Star Micronics NX-I 00011 is a point-of-sale (POS) printer that combines innovation, efficiency, and a compact design suited for various business environments. This versatile device has been particularly favored in retail and hospitality settings due to its advanced features and user-friendly characteristics.

One of the standout features of the NX-I 00011 is its ability to print high-quality receipts at remarkable speeds. It boasts a print speed of up to 200 mm per second, significantly reducing waiting times for customers and enhancing overall service efficiency. The printer also supports various paper widths, accommodating different printing needs.

Equipped with advanced connectivity options, the NX-I 00011 allows businesses to choose from USB, Ethernet, and Bluetooth interfaces. This flexibility makes integration with existing POS systems straightforward and hassle-free. Additionally, the printer supports mobile printing via Bluetooth, catering to businesses that require mobility and convenience in customer interactions.

The NX-I 00011 utilizes Star Micronics’ innovative technologies, such as the ‘Star Line’ printing mechanism and high-resolution thermal printing. This technology ensures crisp and clear text, barcodes, and graphics on receipts, enhancing the overall appearance of printed materials. The printer also features a high-capacity automatic cutter, which ensures sharp and clean cuts, contributing to a professional look.

Another essential characteristic of the NX-I 00011 is its compact form factor. Designed with space-saving in mind, it can easily fit into cramped counter spaces, making it an ideal choice for small retail stores and restaurants. Furthermore, its modern design adds an aesthetic appeal that complements contemporary workspaces.

Durability is yet another key attribute of the NX-I 00011. Built to withstand the rigors of daily use, the printer has a long-lasting thermal printhead and a robust casing that can endure spills and drops, making it suitable for challenging environments.

In summary, the Star Micronics NX-I 00011 stands out as a reliable and high-performance POS printer. With its fast printing speeds, versatile connectivity options, advanced printing technology, compact design, and durable build, it meets the demands of modern businesses looking for efficiency and quality in their point-of-sale operations. This combination of features positions the NX-I 00011 as an excellent investment for companies aiming to enhance their customer service and streamline their transaction processes.
Top Page Image Contents