Frequently asked questions
Why can’t I update virus definitions using LiveUpdate?
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Why can’t I update virus definitions using LiveUpdate?
In some rare cases such as immediately after the emergence of a new virus, the LiveUpdate servers may be very busy and it may be difficult to get a connection. In such cases, keep making connection attempts and you should eventually be successful.
When using LiveUpdate, make sure that your Internet connection is working by testing the connection with an Internet application, such as your Web browser.
