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Symantec 10 manual 36Frequently asked questions

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36Frequently asked questions

Why can’t I update virus definitions using LiveUpdate?

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Symantec 10 manual 36Frequently asked questions

Contents

User Guide Norton AntiVirus for Macintosh User Guide Copyright NoticeTrademarks 2. Content Updates 1. LicenseYou may You may not3.Product Installation and Required Activation 4.Sixty 60 Day Money Back Guarantee5. Limited Warranty 6. Disclaimer of Damages8. Export Regulation 9. General10.Additional Uses and Restrictions Page Contents Service and support solutions Index 8 ContentsWhy can’t I update virus definitions using How do I rescan files that have already beenInstallation1 System requirementsBefore installation Checking your login typeReading the Read Me file Before installationInstalling Norton AntiVirus 2Double-click Norton AntiVirus InstallerAfter installation If you can’t eject the CDAfter installation Connecting to the Internet through America Online Registering Norton AntiVirusAfter installation Register Your SoftwareAccessing Help For more informationReading late-breakingnews For more informationOpening the User Guide PDF For more information3Double-click Norton AntiVirus User Guide 16Installation For more informationFeature summary Virus and threat protection features18Feature summary Virus and threat protection featuresthese antivirus features Quick access features Feature summaryQuick access features 20Feature summary Quick access featuresGetting started Starting and quitting Norton AntiVirus2Double-click Norton AntiVirus Enabling and disabling Auto-Protect 1Press Command-QEnabling and disabling Auto-Protect Using the Global Threat Assessment widget Using the Global Threat Assessment widget 24Getting startedResponding to emergenciesWhat to do if a virus is found by Auto- Protect What to do if a virus is found by Auto-ProtectRepairing infected files If a virus is found during a manual scanAbout Norton AntiVirus Quarantine If Norton AntiVirus can’t repair a fileAbout Norton AntiVirus Quarantine 3Click Scan/RepairLooking up virus names and definitions Looking up virus names and definitions 2Click Learn More2Click View all virus threats Frequently asked questionsExploring the Symantec support Web site What if I have problems installing? Why does Auto-Protectfail to start?What if I have problems installing? Why aren’t all files scanned? 3Check Enable Norton Auto-Protect4Click Move To Trash Frequently asked questions 36Frequently asked questions Service and support solutions Customer serviceTechnical support Support for old and discontinued versionsTechnical support Worldwide service and support Subscription policySubscription policy Service and support offices 40Service and support solutionsWorldwide service and support North AmericaIndex Page Symantec Service and Support Windows virus repair IndexUser Guide PDF viruses