Symantec 10 instruction

36Frequently asked questions

Why can’t I update virus definitions using LiveUpdate?

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Symantec 10 manual Why can’t I update virus definitions using LiveUpdate?

Contents

User Guide Norton AntiVirus for Macintosh User Guide Symantec License and Warranty Norton AntiVirus for Macintosh Product Installation and Required Activation Export Regulation General Page Contents Contents Installation1 System requirements Before installation Checking your login typeBefore installation Reading the Read Me file Installing Norton AntiVirus To install Norton AntiVirus for MacintoshDouble-clickNorton AntiVirus Installer After installation After installationIf you can’t eject the CD Connecting to the Internet through America Online Registering Norton AntiVirusRegister Your Software Click continue Accessing Help For more informationReading late-breaking news For more information To open the User Guide Double-clickNorton AntiVirus User Guide For more information Feature summary Virus and threat protection features Feature summary Virus and threat protection features Quick access features Quick access features Quick access features Getting started Starting and quitting Norton AntiVirusTo start Norton AntiVirus Double-clickNorton AntiVirus Press Command-Q Enabling and disabling Auto-ProtectEnabling and disabling Auto-Protect Using the Global Threat Assessment widget To view the Global Threat Assessment widget Using the Global Threat Assessment widget Responding to Emergencies What to do if a virus is found by Auto- Protect Responding to emergenciesWhat to do if a virus is found by Auto-Protect Repairing infected files If a virus is found during a manual scanTo check the status of infected files in the scan window To repair infected files Repairing, deleting, and restoring files in Quarantine About Norton AntiVirus QuarantineIf Norton AntiVirus can’t repair a file About Norton AntiVirus Quarantine Looking up virus names and definitions To look up virus names Looking up virus definitions on the Symantec Web site Looking up virus names and definitionsClick Learn More Click View all virus threats Frequently asked Questions Exploring the Symantec support Web siteTo explore the Symantec support Web site What if I have problems installing? Why does Auto-Protect fail to start?Frequently asked questions What if I have problems installing? Why aren’t all files scanned? To enable Norton Auto-ProtectCheck Enable Norton Auto-Protect To only list scanned files How do I rescan files that have already been scanned? How do I rescan files that have already been scanned?To remove the QuickScan file Click Move To Trash Why can’t I update virus definitions using LiveUpdate? Why can’t I update virus definitions using LiveUpdate? Service and support solutions Customer service Service and support solutions Technical supportSupport for old and dis versions Technical support Worldwide service and support Subscription policySubscription policy Service and support offices Worldwide service and support Index Index Index