Novell printing in a NetWare environment:
No | Check... | Yes | No | For Instruction, Go To... |
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1 | Are the IPX/SPX protocol | Next Step |
| Set up the IPX/SPX correctly. |
| enabled? Is the correct |
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| frame type selected? |
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2 | If applicable, did you suc- | Next Step |
| Set up the NetWare server prop- |
| cessfully set up queue- |
| erly. | |
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| based printing? |
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3 | Did you configure this | Next Step |
| Set up the NetWare network set- |
| equipment for NetWare con- |
| tings correctly. | |
| nection? |
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4 | Did you configure this | Next Step |
| Set up the Novell print service |
| equipment for Novell print |
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| service? |
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5 | Were the proper printer driv- | Next Step |
| See the Printing Guide to install |
| ers installed? |
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| proper printer drivers. |
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6 | Is the IPP port configured | Next Step |
| See the Printing Guide to config- |
| with correct URL? |
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| ure the proper port. |
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7 | Can you see this equipment | Next Step |
| Check that the SMB protocol is |
| in Windows Network Neigh- |
| enabled in client computers. | |
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| borhood? |
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8 | Can you print to this equip- |
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| Refer to the following section to |
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| troubleshoot the condition. |
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| P.48 “Cannot print data to this | |
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| equipment” |
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AppleTalk printing in a Macintosh environment:
No | Check... | Yes | No | For Instruction, Go To... |
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1 | Is AppleTalk enabled on this | Next Step |
| Enable the AppleTalk. |
| equipment? |
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2 | Are the IP Address proper- | Next Step |
| Set up the IP address correctly. |
| ties correctly set? |
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3 | Is this equipment available |
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| Make sure the AppleTalk zone is |
| in the Chooser when you | Next Step |
| supported by the Macintosh cli- |
| click the LaserWriter 8 |
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| ent. |
| printer icon? |
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4 | Can you access any other | Next Step |
| Refer to your Macintosh network- |
| network device from the |
| ing documentation or contact | |
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| Macintosh computer? |
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| Macintosh technical support. |
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5 | Can another Macintosh |
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| Refer to your Macintosh network- |
| computer on the network |
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| ing documentation or contact |
| print to this equipment? If | End |
| Macintosh technical support. |
| so, compare the settings to |
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| determine which need to be |
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| changed to support printing |
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| from this machine. |
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Troubleshooting at Network Printing Setups 41
