Troubleshooting

This section describes troubleshooting when you have completed the setups of network printing, as shown in the table below. (The items in this table are transcribed from other manuals (in PDF files) of this equipment.)

For troubleshooting at the time of the setups, see the following page:

P.39 “Troubleshooting at Network Printing Setups”

Item

Transcribed from

 

 

Errors in hardware

-

General errors

 

Error messages on the TopAccess screen

 

 

 

When printing cannot be performed

Printing Guide

Errors on client computers in Windows platform

 

Errors on client computers in Macintosh platform

 

 

 

Printer driver errors

Printing Guide

 

 

TopAccess error messages

Setup Guide for Printing Functions

 

 

Errors in hardware

Conceivable errors in hardware are as follows:

Malfunctions of system boards, cables or connectors, or their incorrect installation Malfunctions of the standard or optional units of this equipment, or their false operation Damage in system software or firmware in this equipment, or their deterioration

If you assume the error comes from incorrect copying, see the Operator’s Manual for Copying Functions to solve it.

Troubleshooting 51

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Toshiba 165 quick start Troubleshooting, Errors in hardware