Cannot Change Settings on Fonts Tab and Configuration Tab
Problem description
The Fonts Tab and Configuration tab are grayed out and they cannot be modified.
Corrective action
Users who do not have the privilege to change the printer driver setting cannot change the options in the Fonts Tab and Configuration tab. Please log in with Administrator or Power User.
TopAccess error messages
The error message will be displayed in “Alerts” field on the Device tab page of TopAccess.
TopAccess Message | Corrective Action |
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Front Cover Open - Please Close Cover. | Close the Front Cover. |
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Paper Feeding Cover Open - Please Close | Close the Paper Feeding Cover. |
Cover. |
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Transfer/Transport unit Open - Please Close | Close the Transfer/Transport unit. |
Cover. |
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Drawer Open - Please Close Cover. | Close the drawer. |
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Automatic Duplexer Unit Cover Open - | Close the Automatic Duplexer Unit Cover. |
Please Close Cover. |
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Paper Jam in Auto Duplexer Unit - Please | Remove jammed paper. |
Clear Paper Path |
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Paper Jam in Printer - Please Clear Paper | Remove jammed paper. |
Path |
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Paper Ejection Jam - Please Clear Paper | Remove jammed paper. |
Path |
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Black Toner Empty - Please Refill. | Replace the black toner. Refer to the Opera- |
| tor’s Manual for Copying Functions for |
| instruction. |
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Automatic Document Feeder Error - Please | Contact your service representative. |
Contact Service Technician. |
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Alignment Error in Automatic Document | Contact your service representative. |
Feeder - Please Contact Service Technician. |
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Troubleshooting 57