Troubleshooting at Network Printing Setups | Toshiba 165 guide

Troubleshooting at Network Printing Setups

This section describes troubleshooting when you are setting up network printing. Network print- ing is enabled when the Network Printer Kit is installed.

The items in the table below are described in this section, and are transcribed from other manu- als (in PDF files) of this equipment.

	Item	Transcribed from

Network setting checklists		Network Administration Guide for Printing Functions
P.39	“Network setting checklists”

Equipment detection and printing check		Network Administration Guide for Printing Functions
P.43	“Equipment detection and printing
check”

Printer driver installation error messages		Printing Guide
P.49	“Printer driver installation error mes-
sages”

For troubleshooting when the setups have been completed, see the following page: P.51 “Troubleshooting”

Network setting checklists

When a computer cannot print data to this equipment through a network, check if the settings are correctly made according to the Network Administration Guide for Printing Functions by referring to the checklists shown below. The checklist covers major printing setting items explained in the Network Administration Guide for Printing Functions.

Raw TCP or LPR printing in a Windows operating system environment:

No	Check...	Yes	No	For Instruction, Go To...

1	Are the IP Address proper-	Next Step		Set up the IP address correctly.
	ties correctly set?

2	Is the Raw TCP Printing	Next Step		Set up the Raw TCP print service
	correctly set?			correctly.

3	Is the LPR/LPD Printing cor-	Next Step		Set up the LPD print service cor-
	rectly set?			rectly.

4	Were the proper printer driv-	Next Step		See the Printing Guide to install
	ers installed?			proper printer drivers.

5	Is the Raw TCP or LPR port	Next Step		See the Printing Guide to config-
	configured with correct IP	Next Step		ure the proper port.
	configured with correct IP			ure the proper port.
	address?

6	Can you print to this equip-			Refer to the following section to
	ment?	End		troubleshoot the condition.
		End		P.48 “Cannot print data to this
				P.48 “Cannot print data to this
				equipment”

Troubleshooting at Network Printing Setups 39

Image 39

Toshiba 165 quick start Troubleshooting at Network Printing Setups, Network setting checklists, Transcribed from

Contents

Quick Start Guide for Printing Functions Disclaimer Notice Disclaimer of Warranty Grant of LicenseTerm Limitation of Liability Government Restricted RightsGeneral Preface Lineup of Our Manuals Operator’s Manual for Copying FunctionsQuick Start Guide for Printing Functions This manual Lineup of Our Manuals Before Reading This Manual Signage in this manualTrademarks Contents Default Setting List Troubleshooting at Network Printing SetupsTroubleshooting Introduction Function Enhancement by Option Configurations When no options above are installedWhen the Network Printer Kit is installed When the Network Printer Kit and the Fax Kit are installed Network Printer Kit optional Items Included in Optional Kits Client Utilities CD-ROM About the CD-ROM Client software for network management About the Client Software Client software for network fax functions Network Fax DriverAddress Book Viewer About the Client Software System Requirements Printing functions When only the Network Printer Kit is installedSystem Requirements General requirements Printing function When the Network Printer Kit and the Fax Kit are installedPrinting from Macintosh platform Printing from Unix platform System Requirements Connecting to a Computer Connecting to the USB Port Connecting to the Network Connecting to the Network Setup Flow Connecting the e-STUDIO165/205 Overview of Connecting Configurations Printing functions Network Printer Kit required Available functions under each connectionUSB connection Local area network connection over TCP/IP Internet connection Local area network connection over IPX/SPX Options Setup contents Descriptions References About SetupsDefault setting check Setup the network document processing system Description/Reference Default Setting Check Setup Flow Description/Reference Setup Flow for USB Printing Setup Flow for TopAccess Appendix DNS session Default Setting ListDefault settings for network setting General AppleTalk Bonjour Http network serviceSnmp network service NetWare session NetWare print Default settings for print service Raw TCP printLPD print IPP print Check Yes For Instruction, Go To Troubleshooting at Network Printing SetupsNetwork setting checklists Transcribed from IPP printing in a Windows operating system environment AppleTalk printing in a Macintosh environment Novell printing in a NetWare environment IPP printing in a Unix environment LPR printing in a Macintosh environment Problem description Equipment detection and printing checkCannot see this equipment Cannot discover this equipment Tive Cannot ping this equipment Cannot print from client computer Cannot print data to this equipment Corrective action Client Software CD Now RequiredFile *.DRV on Client CD Count Not Be Found Location Does Not Contain Information About Your Hardware This Port is Currently in Use Problem with the Current Printer Setup Errors in hardware Troubleshooting Details General errorsCannot print the start Cannot print jobs Device status indicators TopAccess TopAccess Device tab menu Device status indicatorsAlerts Setup Guide for Printing Functions Client error for Macintosh platform When printing cannot be performedPrinter driver general errors Driver Mapped to Wrong Port Client error for Windows platform Command Line Options Not Processed Retrieval of Printer Configuration FailedCannot Print a Job as Expected Using PS Printer Driver Cannot Change Settings on Fonts Tab and Configuration Tab TopAccess error messagesTopAccess Message Corrective Action Troubleshooting Index Index DP-1650/2040 OME06003900 Multifunctional Digital Systems