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Toshiba BSX5TTS22QMR Removing Jammed Media, Do not use any tool that may damage the Print Head

Models: BSX5TTS25QMR BSX5TTS22QMR B-SX5T SERIES

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5. TROUBLESHOOTING

ENGLISH VERSION EO1-33036

5.3 Removing Jammed Media

5.3Removing Jammed Media

CAUTION!

Do not use any tool that may damage the Print Head.

This section describes in detail how to remove jammed media from the printer.

1.Turn off and unplug the printer.

2.Open the Top Cover.

3.Turn the Head Lever to Free position, then open the Ribbon Shaft Holder Plate.

4.Open the Print Head Block.

5.Remove the ribbon and media.

NOTE:

If you get frequent jams in the cutter, contact a TOSHIBA TEC authorised service representative.

Print Head Block	Ribbon Shaft Holder Plate

6.Remove the jammed media from the printer. DO NOT USE any sharp implements or tools as these could damage the printer.

7.Clean the Print Head and Platen, then remove any further dust or foreign substances.

8.Paper jams in the Cutter Unit can be caused by wear or residual glue from label stock on the cutter. Do not use non-specified media in the cutter.

CAUTION!

When removing the jammed media, be careful not to damage the print head with a hard object like a watch or a ring.

Care must be taken not to allow the metal or glass part of a watch to touch the print head edge.

Care must be taken not to allow a metal object like a ring to touch the print head edge.

Since the print head element can be easily damaged by shock, please treat it carefully by not hitting a hard object against it.

E5- 3

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Toshiba BSX5TTS22QMR, BSX5TTS25QMR, B-SX5T SERIES Removing Jammed Media, Do not use any tool that may damage the Print Head

Contents

SX5T Series Vorsicht CE Compliance for EU only Wkhsoxj Request Regarding Maintenance Precautions Table of Contents EA2-1 EA1-1EA3-1 EA4-1 Product Overview Introduction FeaturesUnpacking Accessories Appearance DimensionsFront View Rear View Interior Operation Panel Precautions Printer Setup Procedure before Operation Gori Connecting the Cables to Your Printer Connecting the Power Cord Turning on the Printer Turning the PrinterTurning OFF the Printer Parts, be sure to load Loading the Media Do not over-tighten the Locking Ring of the Supply Holder Setting the Black Mark Sensor position Setting the Feed Gap Sensor position Strip mode Batch modeSTANDARD/PEEL OFF position Adjustment Build-in rewinder mode Cut mode Loading the Ribbon Auto Ribbon Saving Mode Pcmcia Cards Test Print 3517 $5&2 Printer’s power OFF then back to on and check that the LCD Sample of the bar code test print label Operation Panel On Line Mode Operation Reset Dump Mode Cleaning MaintenancePrint Head/Platen/ Sensors Covers and Panels Optional Cutter Module Care/Handling of the Media and Ribbon Error Messages TroubleshootingError Messages Problems/Causes Solutions Restart key Error Messages Problems/Cause Solutions Possible ProblemsPossible Problems Causes Solutions Do not use any tool that may damage the Print Head Removing Jammed Media Threshold setting procedure Threshold Setting A1.1 Printer Appendix 1 SpecificationsModel A1.3 Media A1.2 OptionsA1.3.1 Media Type Label Label A1.3.2 Detection Area of the Transmissive Sensor A1.3.4 Effective Print Area A1.3.3 Detection Area of the Reflective SensorTag paper with square holes Figure below shows the effective print area on the media A1.4 Ribbon Appendix 2 Messages and Leds Symbols in the message 67$9$ „Interface Cables Appendix 3 Interface Appendix 4 Print Samples JAN13, EAN13 Interleaved 2 CODE39 StandardEAN13+2 digits EAN13+5 digits Industrial 2 UPC-A+5 digits Bar code Glossaries USB Universal Serial Bus Print head element Index Index Page Page EO1-33036B