Manuals / Brands / Computer Equipment / Cash Register / Toshiba / Computer Equipment / Cash Register

Toshiba EO1-11099, EO1-11113, FS-1650, FS-1650-4 SERIES Error Messages

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EO1-11113

Error Message

(Sandard Setting)

FILE BUSY A designated file is already occupied by other terminal.

IRC CONNECT ERR Ternsmission cannot be executed due to the connection error (Disconnection

of the line, or Master Terminal’s power is OFF, etc.)

IRC ERROR RKP Transmission Error (Data cannot be transmitted from the Satellite

Terminal to the Master Terminal.)

MASTER IS BUSY An inquiry file is being used.

PLEASE BACK UP RTR Declaration can not be canceled due to the Backup Error.

RKP BUFFER FULL RKP pool buffer of the Master Terminal or the Backup Master Terminal is full.

<Satellite Terminals or Backup Master Terminal>

• IN-LINE Lamp

1) Illuminated during “HOLD” condition

2) Extinguished after completing in-line services

3) Blinking during in-line services

■Error Messages

The following table shows the Error Messages to be displayed on in-line terminals, in additions to

those displayed on Standalone ECRs.

IN-LINE ERROR MESSAGE TABLE

(to be added to the table for the Standalone Level)

Cause of Error

Contents

Main Page Safety Summary WARNING Meanings of Each Symbol (ii) Safety Summary objects if the machines are improperly handled contrary to this indication. CAUTION Precaution Request Regarding Maintenance Page Page 1. TO OUR CUSTOMERS 2. UNPACKING 3. APPEARANCE AND NOMENCLATURE 4. MODE LOCK AND MODE SELECTOR KEYS 4.1. MODE LOCK 4.2. MODE SELECTOR KEYS WG WH BETRAG BETRAG 5. DISPLAY DPT RPT A M O U N T A M O U N T 5.1. UPPER ROW (16-digit dot windows) (1) Mode Indications "SET" Stellung "X" Stellung "Z" Stellung P X Z (2) Digit Range for Various Sales Items ("REG", "MGR", " ") (3) Error Messages (in any mode except "LOCK") It is recommended to prepare a copy of the above table, and place it near the register. 5.2. LOWER ROW (10-digit 7-segment Numeric Display) 5.3. TRIANGULAR LAMPS 5.4. STATUS LAMPS 6. OUTLINE OF PREPARATION PROCEDURE BE- FORE OPERATING THE ECR Turn the POWER SWITCH to OFF before connecting the power cord. Installing the Receipt/Journal Roll Installing the Receipt Roll Page Installing the Journal Roll Setting the Ribbon Cassette Sign-OUT Sign-IN [LOG/RECEIPT] Sign-OFF Anmeldung 7. CASHIER SIGNING OR CASHIER KEY OPERATIONS 7.1. CODE ENTRY METHOD (1) For single-drawer Machines Sign-ON [X] [LOG/RECEIPT] (2) For Multi-drawer Machines [LOG/RECEIPT] Sign-ON [@/FOR] [LOG/RECEIPT] (3) Mode Changes With Signing Operations 7.2. CASHIER KEY METHOD (Hardware Option) 7.3. CASHIER KEY METHOD ([CLK] Keys) 7.4. TRAINING MODE START AND END OPERATION FOR TRAINING MODES START Code Entry Method Cashier Key Method ENTRIES IN TRAINING MODE OPERATION FOR TRAINING MODE END 20 -- Training Mode Receipt Format -- 8. KEYBOARD LAYOUT LOG key. Receipt key. Clear key. PLU (Price-Look-Up) key. 9. FUNCTIONS OF EACH KEY LOG JF 789 456 123 000 DP# Non-add Number Print key. No-sale key. Percent Charge key. Dollar Discount key. Bottle Return key. Percent Discount key. Item Correct key. Miscellaneous Media key. Charge key. Check key. Media-coupon, Credit 1 to Credit 4 keys. Card No. key. EX Tax Exempt key. Tax Modifier key(s). Salesperson key. Repeat key. Function 1 to Function 10 keys. Cashier 1 to Cashier 8 keys. GST Modifier key. Total key. Tray Total key. Customer File Code Open key. Pick Up Balance key. Recall key. 10. REGISTERING PROCEDURE AND PRINT FORMAT - 29 - TABLE OF CONTENTS STORE MESSAGE DISPLAY RECEIPT-ISSUE/NON-ISSUE SELECTION R OFF (Receipt OFF) lamp Status Change Operations ([LOG/RECEIPT] = [RECEIPT]) LOAN NO-SALE DEPARTMENT ENTRY Open Department Type Preset Department Type Preset-price Open through Preset Department Type PLU ENTRY MODIFIER PLU ENTRY REPEAT ENTRY QUANTITY EXTENSION (MULTIPLICATION) FOR DEPTs/PLUs SPLIT PACKAGE PRICING Page PLU PRICE SHIFT ENTRY PLU MENU SHIFT ENTRY SINGLE-ITEM DEPARTMENT or SINGLE-ITEM PLU ENTRY OTHER INCOME DEPARTMENT ENTRY, OTHER INCOME PLU ENTRY ORDER ENTRY, PREVIOUS BALANCE ENTRY ADDITIONAL ORDER ENTRY ORDER ENTRY, CHECK TRACK ENTRY (CUSTOMER FILE TYPE) (See Receipt 1 below.) (See Receipt 2 below.) Receipt 1 Receipt 2 RETURNED MERCHANDISE BOTTLE RETURN DOLLAR DISCOUNT PERCENT DISCOUNT, PERCENT CHARGE (SERVICE CHARGE) STORE COUPON VENDOR COUPON ITEM CORRECT VOID ALL VOID NON-ADD NUMBER PRINT NUMBER-OF-GUESTS ENTRY SCALE ENTRY LISTING CAPACITY OPEN SELECTIVE ITEMIZER (SI) STATUS MODIFICATION TAX STATUS or FOOD STAMP STATUS MODIFICATION MANUAL TAX ENTRY SUBTOTAL (Sale Total Pre-taxed) READ TAXABLE TOTAL (Sale Total With Taxes) READ TAXABLE TOTAL READ and SUBTOTAL PRINT SELECTIVE ITEMIZER (SI) TOTAL READ NOTE: The fraction process method is fixed to Round OFF. TAX CALCULATION AND PRINT TAX EXEMPTION Exemption from Selective Taxes FOOD STAMPABLE TOTAL READ, FOOD STAMP TENDERING SALE FINALIZATION BY MEDIA KEYS ..... MULTI-TENDERING SPLIT TENDERING ( Cash Total) ( Cash Tender ) CHECK CASHING (No-sale cashing of a non-cash media) SALE PAID IN FOREIGN CURRENCIES NO-SALE EXCHANGE from Foreign Currency to Domestic Currency NO-SALE EXCHANGE from Domestic Currency to Foreign Currency RECEIVED-ON-ACCOUNT NOTE: Only [AT/TL] can finalize paid-out amount (i.e. must always be paid out in cash). PAID-OUT SALESPERSON ENTRY (Salesperson Sign-ON) FUNCTION KEY ENTRY [FUNCTION 4] [2] [0] [00] [AT/TL] [FUNCTION 1] [1] [00] [AT/TL] [FUNCTION 2] [5] [00] [AT/TL] TIP PAID CHARGE TIP RECEIPT POST-ISSUE Total-only Type Itemized Type TRAY TOTAL EAT-IN/TAKEOUT ENTRY CALL NO. ENTRY DRIVE-THROUGH ENTRY RECALL ENTRY VALIDATION PRINT ENDORSEMENT PRINT Printed on Guest Check Printer: Printed on Receipt/Journal Printer: GUEST CHECK PRINTER (hardware option) OPERATION WHEN A POWER FAILURE OCCURS ... 11. JOURNAL AND RECEIPT PAPER-END DETECTOR (For further details, refer to Chapter 15.) 12. ECR PRINTER MOTOR LOCK DETECTOR 13. GUEST CHECK PRINTER MOTOR LOCK DETECTOR 14. PRINTER GUIDE OPEN DETECTOR 15. PAPER ROLL REPLACEMENT AND OTHER MAIN- TENANCE OPERATIONS Replacing the Receipt Roll Replacing the Journal Roll Replacing the Ribbon Cassette Replenishing Ink to the Store Name Stamp Manual Drawer Releasing Removing the Drawer CDC (Cash Drawer Cover; Option) Lock 16. SPECIFICATIONS Page Page 1. DAILY OPERATION FLOW Sign-ON (or Cashier Key to ON) Sign-OFF 2. MANAGER INTERVENTION 2.1 MANAGER INTERVENTION Page 2.2 OTHER OPERATIONS REQUIRING MANAGER INTER- VENTIONS 3. MANAGERS OWN OPERATIONS IN MGR MODE 3.1. PICK UP OPERATION 3.2. ENFORCED SIGN-OFF A CASHIER (CODE ENTRY METHOD) 4. OPERATIONS IN MODE 4.1. ORDINARY OPERATIONS IN MODE 4.2. CHARGE POSTING WITH CUSTOMER FILE (CHECK TRACK MEMORY) IN MODE RECEIPT AT PURCHASE RECEIPT AT RETURN 4.3 SCALE ITEM ENTRY IN MODE 4.4. PROHIBITIVE OPERATIONS IN MODE 4.5. MANAGER INTERVENTION REQUIRED STATUS, AMOUNT LIMIT IN MODE 5. READ (X) AND RESET (Z) REPORTS Daily Reports Code Entry Method: Cashier Key Method: (Continued) GT Reports Code Entry Method: Cashier Key Method: -- to be taken on weekly or monthly basis -- Combination Reports GENERAL NOTES ON REPORT TAKINGS - 15 - FINAL READ or RESET (Daily or GT) - 16 - Page Page - 19 - - 20 - DAILY MEDIA SALES AND IN-DRAWER TOTAL READ (read only) Mode Lock: X, enter 9, depress [AT/TL] DAILY HOURLY RANGE READ or RESET Mode Lock: X for read Z for reset Enter 10, depress [AT/TL] - 21 - DEPARTMENT READ or RESET Individual Department Read (Daily or GT) [DEPT: FRUIT] [ST] [AT/TL] - 22 - Reset Report Sample - 23 - PLU (PLU SALES DATA) READ or RESET Individual PLU Read (Daily or GT) Zone PLU Read or Reset (Daily or GT) - 24 - INACTIVE PLU READ (Daily or GT) (read only)All PLU Read or Reset (Daily or GT) - 25 - DAILY ORDER TABLE READ OR RESET (All Order Tables) (for Drive-through spec. only) - 26 - All Files (with balance remaining) Read or Reset Individual Files Read Zone Files Read or Reset CUSTOMER FILE READ Page 6. PROGRAMMING OPERATIONS BASIC KEY FUNCTIONS AND KEYBOARD VARIATIONS IN PROGRAMMING OPERATIONS Basic Key Functions Keyboard Variations in Programming operations CHARACTER ENTRIES Character Code Entry Method Character Setting Operations: 33 EO1-11113 Direct Character Entry Method Shift Keys (1 to 4), Shift Lock Key Character Keys Page Page CONDITION REQUIRED FOR PROGRAMMING OPERATIONS STORE NAME/MESSAGE AND COMMERCIAL MESSAGE PROGRAMMING (Submode 1) 39 TEC STORE 1 3 4 3 P H O N E : O p e n C l o s e d : P E A C H D R I V E 8 7 - 6 4 3 7 t o 8 : 0 0 a m 7 : 0 0 p m e v e r y W e d n e s d a y 11-14-1994 MON #1 P 0 1 1 CASHIER CODE AND NAME PROGRAMMING (Submode 2) Page Page 43 PLU TABLE PROGRAMMING (Submode 4) OPERATION Programming or Changing Mode Lock: SET (NOTE 1 on the next page.) Page Continued Continued on next page Continued 47 ex.) To program the following PLUs: -- KEY OPERATION is on the next page -- Page Page PLU Programmed Data Copying TIME SETTING OR ADJUSTMENT (Submode 5) DATE SETTING OR ADJUSTMENT (Submode 6) AMOUNT LIMIT SETTING FOR FUNCTION KEYS (Submode 8) CUSTOMER FILE CODE (CHECK TRACK NO.) AND NAME SETTING (Submode 15) Deletion of Individual Customer File Codes Deletion of All Customer File Codes Page SALESPERSON CODE AND NAME PROGRAMMING (Submode 20) Programming Page TARE TABLE AND GENERAL UNIT WEIGHT SETTING (Submode 26) NOTE: The initial value for the General Unit Weight is set to Code 1 (1 LB or 1 Kg). PLU PRESET-CODE KEY SETTING (Submode 27) 59 ECR Flat Type Keyboard PK-2 KEYBOARD DISPLAY MESSAGE PROGRAMMING (Submode 31) Page NEGATIVE AMOUNT KEY LIMIT AMOUNT SETTING (Submode 35) SET MENU TABLE PROGRAMMING (Submode 42) NOTE: The main menu is also available with an open PLU. DEPARTMENT PRESET PRICE SETTING OR CHANGING NOTE2 PLU PRESET PRICE SETTING OR CHANGING, WHOLE PACKAGE QUANTITY CHANGING Setting or Changing Preset Price of Split Package Pricing PLU %+ AND %- PRESET RATE SETTING PRESET RATE SETTING FOR SELECTIVE ITEMIZERS (SI1 and SI2) Selective Itemizer Functions and Applications Foreign Currency Exchange Rate Calculation FOREIGN CURRENCY EXCHANGE RATE SETTING Resetting a Foreign Currency Rate Once Set: TAX TABLE PROGRAMMING NOTE: The break amount entry must be a maximum of 4 digits (1 to 9999 resulting in $0.01 to $99.99) Page Page GST RATE SETTING STORE/REGISTER NO. SETTING 7. VERIFICATION OF PROGRAMMED DATA Tax Calculation Test NOTE: The print or non-print status of each calculated tax amount can be programmed. Page Page Page 2. SYSTEM CONFIGURATION 3. HARDWARE DESCRIPTION 3.1. COMMUNICATION SEQUENCE IN-LINE ALM IN-LINE Error Messages 4. ADDITIONAL FUNCTION KEY AND REGISTERING PROCEDURE RTR Page Page 1. DAILY OPERATION FLOW MASTER TERMINAL SATELLITE TERMINALS to be continued on the next page. if programmed data changes are necessary: (Continued from the Preceding page) (MASTER TERMINAL) (SATELLITE TERMINALS) 2. OPERATIONS BEFORE IN-LINE SERVICE TERMINAL OPEN CHECK TERMINAL DESIGNATION TERMINAL CONDITION CHECK RKP (REMOTE KITCHEN PRINTER) CONDITION CHECK 3. READ AND RESET REPORTS 3.1. TERMINAL REPORTS 3.2. IN-LINE REPORTS 3.2.1. IN-LINE REPORT COMMAND EXECUTIONS - 8 - OPERATION FLOW OF IN-LINE READ OR RESET REPORTS End Each Terminals Report Data Collection Process Each Terminals Data Print (from Master Terminal) Page (continued) (Process Reports; NOTE on the next page) (continued) (Process Reports; NOTE below) Page 3.2.2. IN-LINE REPORT PRINT FORMAT 3.3. OPERATIONS AFTER IN-LINE REPORT TAKINGS CONSOLIDATED REPORT DATA READ (REPRINT) ENFORCED CLEAR OF HOLD CONDITION (on Individual Terminals) 4. PROGRAMMING OPERATIONS PROGRAMMING OPERATIONS COMMON WITH STANDALONE ECR LEVEL Page TERMINAL CONNECTION TABLE SETTING (Submode 69) TERMINAL ID SETTING (Submode 77) Page NOTE: DLL is possible only when the non-floating cashier feature is used. 5. DLL (Down-Line-Loading) OPERATIONS PRINT FORMAT OF DLL OPERATIONS | 6. DEPARTMENT AND PLU MAINTENANCE PLU TABLE ADDITION/CHANGE/DELETION WITH DLL (Submode 63) -- DEPARTMENT PRESET PRICE SETTING OR CHANGING WITH DLL (Submode 72) PLU PRICE CHANGE WITH DLL (Submode 73) 7. INQUIRIES 7.1. CASHIER OCCUPY INQUIRIES AFFECT CASHIER CANCEL INQUIRES (OCCUPY CANCEL) 7.2. CUSTOMER FILE (CHECK TRACK) INQUIRIES Page 8. BACKUP FUNCTION (ONLY WHEN THE BACKUP MASTER IS CONNECTED) PC MBM M MBM Page 9. MASTER AND BACKUP MASTER ALTERNATION NOTE: RKP text from the Satellite Terminals can not be accepted during this operation. 10. RKP DATA PRINT FROM RECEIPT/JOURNAL 11. TRANSMISSION ERROR IRT10RECENNOC C 11.1.CAUSE OF ERROR MA YSUBSIRET 11.1.1. IRC CONNECT ERR 11.1.2. "MASTER IS BUSY" 11.2.ERROR DISPLAY Page TIME OUT SUSPENDING RETRY INCOMPLETE ENDING CANCEL No nnnnnn ? Blank