Before Calling Service Personnel...

Symptom

Cause

How to Manage

 

 

 

There is no IP

●The power of the camera

●Turn on the power.

address of your

is not turned on.

 

network camera

 

 

 

 

on The Camera

●LAN cable is not

●Connect the LAN cable of the camera to a hub or

Finder’s Network

connected.

router in the right way.

Camera List.

 

●Be sure to turn on the power of the hub and router.

 

 

 

 

●LAN cable is not

●Connect the LAN cable to the PC in the right way.

 

connected to the PC.

 

 

 

 

 

●IP address of the PC is

●Configure the IP address of your PC correctly.

 

not configured.

(→ page 23).

 

 

 

Cannot display a

●Installed directory of

●Assign the directory where you are going to install the

browser from

browser is wrong.

browser. Start Camera Finder and go to “View”/

Camera Finder.

 

“Customize”/“Default Browser.”

 

 

 

The message,

●The IP addresses of the

●Set the correct IP address of the network camera.

“The page

camera and your PC are

●Set the correct IP address of your PC.

cannot be

wrong.

 

displayed,”

 

 

 

 

shows up, and

●Proxy has set to the

●When proxy is set to the browser, sometimes you may

cannot login to

browser.

not able to login. Change the setting which will not via

the camera even

 

the IP address of the network camera from the proxy of

if you start

 

the browser, or the setting of host name which will not

Camera Finder.

 

via proxy.

 

 

 

Cannot login to

See “The message, ‘The page cannot be displayed,’ shows up, and cannot login to the

the camera even

camera even if you start Camera Finder.”

though entering

 

 

the IP address of

 

 

the camera

 

 

directly to the

 

 

browser, and

 

 

“The page

 

 

cannot be

 

 

displayed” shows

 

 

up.

 

 

 

 

 

Installation/Set up and OperationViewing

Recording

Setting up

Others

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Toshiba IK-WR01A operation manual Before Calling Service Personnel