Installation/Set up and OperationViewing

Recording

Setting up

Others

Before Calling Service Personnel... (Cont.)

Symptom

 

Cause

How to Manage

 

 

 

 

 

Recorded

●FTP recording function is

●Check the FTP recording function whether it is set to

images are not

not set to ON.

ON. (→ page 45)

saved in FTP

 

 

 

 

 

 

 

 

server.

●IP address of the FTP

●Set the correct information in the setting screen.

 

server, ID/ password or

(→ page 44)

 

transfer directory is not

 

 

set properly.

 

 

 

 

 

 

 

●Could not keep the

●If the recording did not resume even if you wait for

 

communication with the

more than 1 minute, check the connections with FTP

 

server during file transfer

server and the network camera.

 

using FTP.

 

 

 

 

 

 

Pre-/post-

●Pre-ecording data is the

●Depending on the conditions of your server,

recording files of

data before alarm has

networking, image size and/or image quality settings,

the Alarm are not

generated. Therefore, its

numbers of sent images may become fewer than your

sent to the FTP

data sending order is not

expectation.

server.

necessarily in order.

 

 

 

 

 

 

Cannot solve the

 

 

 

●Press the reset button.

 

 

 

problems.

 

 

 

Pressing the reset button returns all the firmware

 

 

 

 

settings of the camera to their default values (initial

 

 

 

 

state at the time of purchase).

 

 

 

 

Perform the following procedure to initialize the camera

 

 

 

 

settings.

 

 

 

 

1. Use a LAN cable to connect the camera to a hub

 

 

 

 

with the power is turned on.

 

 

 

 

2. Turn on the camera.

 

 

 

 

3. Wait about one minute.

 

 

 

 

4. Press and hold the camera reset button for five to

 

 

 

 

ten seconds.

 

 

 

 

5. Wait about one minute.

 

 

 

 

Once the camera has restarted, reconfigure the

 

 

 

 

settings. For details on the network and other initial

 

 

 

 

settings, refer to page 21.

 

 

 

 

 

 

 

 

 

●Consult with your dealer.

 

 

 

 

 

 

 

 

 

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Image 88
Toshiba IK-WR01A operation manual Symptom Cause How to Manage Recorded