EQUIUM L350 SATEGO L350
Maintenance Manual
Toshiba Personal Computer Satellite L350 Satellite Pro L350
PSLD0x/PSLD1x PSLD2x/PSLD3x
Disclaimer
Copyright
Trademarks
SAFETY PRECAUTIONS
Preface
The manual is divided into the following parts
Keys
Conventions
Acronyms
Key operation
Chapter
Table of Contents
Troubleshooting
Hardware Overview
Diagnostic Programs
Chapter
Chapter 4 Replacement Procedures
Audio Record Test
Colors of Screw Shanks
Page
Removing the CCD and MIC
Appendices
Chapter 1 Hardware Overview
1 Hardware Overview
Chapter
Contents
1 Hardware Overview
Figures
Tables
1.1 Features
Using the following sizes of memory modules y 512 MB 32M⋅16⋅8P/667MHz
Keyboard The keyboard has 30 kinds’ countries keyboard Battery
On-Board LAN
Figure 1-1 ID Parts Description Placement
Figure 1-2 Computer Block Diagram
1.1 Features
1 Hardware Overview
Figure 1-3 System Board Configurations
1.1 Features
1 Hardware Overview
Page
Figure 1-4 System Unit Block Diagram
Figure 1-4 is Block Diagram of the System Unit
1.2 System Unit Components
The system unit of the computer consists of the following components
y 8Mb x 1 chip 1024KB flash parts − NvStorage Size 128KB
− Enhanced Power Management − Manageability
Battery EEPROM
− IEEE 802.11agn y Data Rate − IEEE 802.11g Standard 54M bps
1 Hardware Overview
1B1.2 System Unit Components
− IEEE 802.11ag Standard 54M bps − IEEE 802.11agn Standard 130M bps
Figure 1-5 SATA HDD Table 1-1 HDD Specifications
1.3 2.5-inch HDD
1.4 Combo CD-RW/DVD-ROM
Table 1-2 Combo CD-RW/DVD-ROM Drive Specifications
Figure 1-6 Combo CD-RW/DVD-ROM Drive
Table 1-3 DVD Super Multi Drive Specifications
1.5 DVD Super Multi +-R Double Layer
Table 1-4 HD DVD ROM Drive Specifications
1.6 HD DVD ROM
1.7 Power Supply
1.1.2 Battery Charging Control
Table 1-5 Battery Specifications
1.1.1 Main Battery
1.8 Batteries
1.1.3 RTC Battery
Table 1-6 Quick/Normal Charging Time
Chapter Troubleshooting
2 Troubleshooting
Chapter
Contents
Message Check
Audio Test
2 Troubleshooting
Procedure 1 Test Program Check
Cooling Module
Tables
2 Troubleshooting
Figures
2-iv
2.1 Outline
2 Troubleshooting
2.1 Outline
2.2 Basic Flowchart
2 Troubleshooting
2.2 Basic Flowchart
Figure 2-1 Basic Flowchart 1/2
Figure 2-1 Basic Flowchart 2/2
If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test detected the error, then perform the appropriate troubleshooting procedures as follows
2.3 Power Supply
Procedure 1 Power Icon Check
DC IN LED
Battery pack
Procedure 2 Connection Check
AC power cord
Procedure 3 Replacement Check
Procedure 1 Message Check
2.4 System Board
Procedure 3 Replacement Check
Procedure 2 Test Program Check
1. System test 2. Memory test 3. Keyboard test 4. Display test
Non-System disk or disk error Replace and press any key
Procedure 1 Message Check
Insert system disk in drive Press any key when ready Or
Procedure 2 Partition Check
Check 5 Use the SYS command in the DOS system to install system files
Procedure 3 Format Check
Code
Status
Procedure 5 Connector Check and Replacement Check
System board
2.6 Keyboard
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check
Keyboard
Procedure 3 Connector Check and Replacement Check
Procedure 1 External Monitor Check
Procedure 2 Test Program Check
2.7 Display
System board
Check 3 The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform Check
FL inverter board
LCD/FL cable
Procedure 3 Connector Check and Replacement Check
Procedure 1 ODD Cleaning Check
Procedure 2 Test Program Check
Connector
Check 3 The ODD drive may be faulty. Replace the ODD drive with a new one following the steps in Chapter 4. If the ODD drive is still not functioning properly, perform Check
Procedure 2 Connector Check and Replacement Check
Procedure 1 Test Program Check
2.9 LAN
2.10 Audio Test
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check
Speaker
2.11 Cooling Module
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check
Cooling module
2.11Cooling Module
2 Troubleshooting
2-23
Chapter Diagnostic Programs
Chapter
Contents
3 Diagnostic Programs
Quick Start
Communication COMM
Error Codes and description
Video
Quick Test Item List
Page
NOTE 2 Before running a test, be sure to
NOTE 1 This Diagnostic supports phoenix10S
3.1 General
1. Check that all the cables are connected securely
A Formatted FLOPPY DISK
3.2.1 Quick Test
3.2 Quick Start
3.2.2 Customization Test
The test result will be displayed in the following screen
CPU Speed Test Step by Step
3. Test Result
3.2.3 Keyboard Layout test
3.2.4 Hotkey Test
3.2.5 Audio Play Test
3.2.7 DMI Read
3.2.6 Audio Record Test
3.2.8 DMI Write
The confirmation screen is as below
NOTE Setup All of DMI Information in Type is Max 32 Digital
3.2.9 System Information
3.2.10 View Logs
3.2.11 Exit to Free DOS
3.2.12 The Diagnostics Screen Explanation
1. Diagnostics Windows
2. Test Running Status and Report Panel
3. USER BREAK
Program Name and Its Version Service Diagnostic Ver1.10
4. Title Bar
Pause Enable Display ‘PAUSE’ when “Pause Enable” is enabled
3.3.1 Overview
3.3 Options
Options Menu Notes
3.3.2 Batch Parameters Configuration
3 Diagnostic Programs
3.3 Option
9 Pause Enable
9 Wait On Error
9 Break On Error
9 Monitor Battery Life
9 LOOPBOUND
9 Monitor CPU Thermal Monitor the CPU temperature Test Mode
3.3.3 Item’s Parameters Configuration
9 TIMEBOUND
Parameters
Interactive
3.3.4 Load Batch Parameters
3.3.5 Save Batch Parameters
9 Log Errors Only
3.3.6 LOG Parameters Setting
Log Options 9 Log Errors
9 Log Errors Only with Time
Log file Name
9 Append to Old Log File
9 Log Device Info on Fail
3.3.7 Specify LOG Viewer
3.3.9 LOG Viewer
↑, ↓
Page Up, Page Down
Ctrl+End
Module Name Service Diagnostic Ver 1.00 ... Memory Tester Build Date
Ctrl+Home
Ctrl+F3
Error Message Touch Pad Test Fail End Time Wed Jul 05 104916
Module Name Service Diagnostic Ver 1.00 ... Mouse Test Build Date
Error Code
Base Memory Test
Subtest
3.4 Subtests
Test
Test
Page
3 Diagnostic Programs
3.4 Subtests
3.5 System Test
Subtest 01 CPU
9 NPU Basic Functions Test
9 NPU Interrupt Test
Subtest 02 Boards
Subtest 03 FAN Speed Test
parameter setting dialog window
3 Diagnostic Programs
3.5 System Test
3.6 Memory Test
Subtest 01 BIOS ROM
Subtest 02 Parity
3.6 Memory Test
3 Diagnostic Programs
Subtest 03 Patterns
Subtest 04 Extended Pattern
3.6 Memory Test
3 Diagnostic Programs
Subtest 05 Walking 1’s Test
Subtest 08 Refresh Test
Subtest 06 Walking 0’s Test
Subtest 07 Address Test
Subtest 09 Cache Memory
This test item is to check whether the data bus works normally
Subtest 12 Memory Speed Test
3.7 Storage
Password:hard disk
Subtest 01 HDD
Percent-Specify the coverage rate in percentage of the total disk
3 Diagnostic Programs
3.7 Storage
Subtest 02 ODD
3.8 Video
Subtest
1. Text in normal attribute 2. Text in blinking normal attribute
4. Text Color
Subtest 02 640 * 480 VGA Mode
3 Diagnostic Programs
3.10 Peripheral
Subtest 03 VESA Video Modes
NOTE 1 If the VESA Can’t Support The Mode ,The Mode Will Display Gray
Subtest 04 VESA Video Memory
Subtest 05 AGP Test
Subtest 06 LCD Panel Test
Register Test
Subtest
3 Diagnostic Programs
3.10 Peripheral
Direct Color Test
Subtest 11 BitBlt Engine Test
3.10 Peripheral
3 Diagnostic Programs
NOTE 1AMD platform can’t support this Test item
3.9 Communication COMM
Subtest 01 LAN Card
3.10 Peripheral
1. Led Test Check whether the Device led works normally
Common Error
3.11 Error Codes and description
Error
Description
Board
03xx
The PC speakers sound source
34xx
3.11Error Codes and Description
3 Diagnostic Programs
04xx
08xx
31xx
Audio
LAN Card
20xx
05xx
Mouse
IDE-HDD
Page
Device
3.12 Quick Test Item List3 Diagnostic Programs
3.12 Quick Test Item List
Test Items
Chapter Replacement Procedures
4 Replacement Procedures
4-ii
Chapter 4 Contents
4 Replacement Procedures
4 Replacement Procedures
Installing the CCD and MIC
Installing the FL Inverter Board
Installing the LCD Module
Installing the Speakers
4 Replacement Procedures
4 Replacement Procedures
4.1 General
Safety Precautions
4.1 General
Before You Begin
Disassembly Procedures
Assembly Procedures
Tools and Equipment
4 Replacement Procedures
4.1 General
Screw Tightening Torque
Symbol examples
Symbols of Screws on the Computer Body
Colors of Screw Shanks
Removing the Battery Pack
Figure 4-1 Removing the battery pack
Installing the Battery Pack
Removing the Optional PC Card
Figure 4-2 Removing the PC card
Installing the Optional PC Card
Removing the Memory Card
Figure 4-3 Removing the memory card
Installing the Memory Card
Removing the Optional Memory
Figure 4-4 Removing the optional memory
Installing the Optional Memory
Figure 4-5 Removing the HDD pack
4.2 HDD
Removing the HDD
HDD cover HDD cover secure screw HDD pack
M3x4 Black flat head screw
HDD chassis
M3x4 Black flat head screw HDD
Figure 4-6 Removing the HDD chassis
Installing the HDD
Removing the ODD Bay Module
4.3 ODD Bay Module
Figure 4-7 Removing the ODD bay module
Installing the ODD Bay Module
Figure 4-8 Removing the bracket from the ODD drive
Disassembling the ODD Drive
Assembling the ODD Drive
Removing Keyboard
4.4 Keyboard
Figure 4-9 Removing the keyboard
Installing the Keyboard
4 Replacement Procedures
4.4 Keyboard
Removing the MDC Module
4.5 MDC Module
Figure 4-10 Removing the MDC module
Installing the MDC Module
Removing the Wireless LAN Card
4.6 Wireless LAN Card
Figure 4-11 Removing the wireless LAN card
Installing the Wireless LAN Card
Removing the Top Cover
4.7 Top Cover
Figure 4-12 Removing the screws from the bottom of the computer
4.7 Top Cover
4 Replacement Procedures
Installing the Top Cover
Figure 4-13 Removing the top cover
Removing the Display Assembly
4.8 Display Assembly
Figure 4-14 Removing the screws from the back of the computer
Figure 4-15 Removing the display assembly
Installing the Display Assembly and ODD Extended Board
Removing the System Board, AC-IN Cable and ODD Extended Board
4.9 System Board, AC-IN Cable and ODD Extended Board
Figure 4-16 Removing the system board
Installing the System Board, AC-IN Cable and ODD Extended Board
4.10 CPU Cooling Module and Fan
Removing the CPU Cooling Module and Fan For Intel CPU
4-35
Figure 4-17 Removing the fan
Figure 4-18 Removing the CPU cooling module
M2.5x5 white flat head screw Fan CN501 Tape
Installing the CPU Cooling Module and FanFor Intel CPU
Figure 4-19 Applying silicon grease
Remove the CPU cooling module and FanFor AMD CPU
CPU cooling module bracket
Figure 4-20 Removing the fan
Figure 4-21 Removing the CPU cooling module
M2x3 white flat head screw
Installing the CPU Cooling Module and FanFor AMD CPU
Figure 4-22 Applying silicon grease
Removing the CPU
4.11 CPU
Figure4-23 Removing the CPU
Installing the CPU
Figure 4-24 Installing the CPU
Figure 4-25 Securing the CPU
4-42
Removing the Broadcom Card
4.12 Broadcom Card
Figure 4-26 Removing the Broadcom card
Installing the Broadcom Card
Removing the Display Mask
4.13 Display Mask
Figure 4-27 Removing the display mask
Installing the Display Mask
4 Replacement Procedures
4.13 Display Mask
Removing the FL Inverter Board
4.14 FL Inverter Board
Figure 4-28 Removing the FL inverter board
Installing the FL Inverter Board
4.15 LCD Modules
Removing the LCD module
Figure 4-29 Removing the LCD module and screws
4 Replacement Procedures
4.15 LCD Module
Figure 4-30 Removing the LCD module
Installing the LCD Module
Removing the CCD Board and MIC
4.16 CCD Board and MIC
Figure 4-31 Removing the CCD board and MIC
3. Seat the CCD module, MIC in the correct position
Installing the CCD Board and MIC
4-53
Removing the Speakers
Installing the Speakers
4.17 Speakers
Figure 4-32 Removing the speakers
Removing the Power Button Board and Switch Board
4.18 Power Button Board and Switch Board
Figure 4-33 Removing the power button board and switch board
Install the Power Button Board and Switch Board
Removing the Touch Pad and Button Board
4.19 Touch Pad and Button Board
Figure 4-34 Removing the touch pad and button board
Installing the Touch Pad and Button Board
Removing the USB cable, CRT cable and RJ11 Cable
4.20 USB cable, CRT cable and RJ11 Cable
Figure 4-35 Removing the USB cable, CRT cable and RJ11 Cable
Installing the USB cable, CRT cable and RJ11 Cable
Appendices
Appendix Contents