PSLD0x/PSLD1x PSLD2x/PSLD3x
Maintenance Manual
Toshiba Personal Computer Satellite L350 Satellite Pro L350
EQUIUM L350 SATEGO L350
Trademarks
Copyright
Disclaimer
Preface
SAFETY PRECAUTIONS
The manual is divided into the following parts
Key operation
Conventions
Acronyms
Keys
Hardware Overview
Table of Contents
Troubleshooting
Chapter
Chapter
Diagnostic Programs
Audio Record Test
Chapter 4 Replacement Procedures
Colors of Screw Shanks
Page
Removing the CCD and MIC
Appendices
Chapter 1 Hardware Overview
1 Hardware Overview
1 Hardware Overview
Contents
Chapter
Tables
Figures
1.1 Features
Using the following sizes of memory modules y 512 MB 32M⋅16⋅8P/667MHz
Keyboard The keyboard has 30 kinds’ countries keyboard Battery
On-Board LAN
Figure 1-1 ID Parts Description Placement
1 Hardware Overview
1.1 Features
Figure 1-2 Computer Block Diagram
1 Hardware Overview
1.1 Features
Figure 1-3 System Board Configurations
Page
1.2 System Unit Components
Figure 1-4 is Block Diagram of the System Unit
Figure 1-4 System Unit Block Diagram
The system unit of the computer consists of the following components
y 8Mb x 1 chip 1024KB flash parts − NvStorage Size 128KB
− Enhanced Power Management − Manageability
Battery EEPROM
− IEEE 802.11ag Standard 54M bps − IEEE 802.11agn Standard 130M bps
1 Hardware Overview
1B1.2 System Unit Components
− IEEE 802.11agn y Data Rate − IEEE 802.11g Standard 54M bps
1.3 2.5-inch HDD
Figure 1-5 SATA HDD Table 1-1 HDD Specifications
Figure 1-6 Combo CD-RW/DVD-ROM Drive
Table 1-2 Combo CD-RW/DVD-ROM Drive Specifications
1.4 Combo CD-RW/DVD-ROM
1.5 DVD Super Multi +-R Double Layer
Table 1-3 DVD Super Multi Drive Specifications
1.6 HD DVD ROM
Table 1-4 HD DVD ROM Drive Specifications
1.7 Power Supply
1.8 Batteries
Table 1-5 Battery Specifications
1.1.1 Main Battery
1.1.2 Battery Charging Control
Table 1-6 Quick/Normal Charging Time
1.1.3 RTC Battery
2 Troubleshooting
Chapter Troubleshooting
Message Check
Contents
Chapter
Cooling Module
2 Troubleshooting
Procedure 1 Test Program Check
Audio Test
2-iv
2 Troubleshooting
Figures
Tables
2.1 Outline
2 Troubleshooting
2.1 Outline
2.2 Basic Flowchart
Figure 2-1 Basic Flowchart 1/2
2.2 Basic Flowchart
2 Troubleshooting
Figure 2-1 Basic Flowchart 2/2
If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test detected the error, then perform the appropriate troubleshooting procedures as follows
Procedure 1 Power Icon Check
2.3 Power Supply
DC IN LED
Procedure 3 Replacement Check
Procedure 2 Connection Check
AC power cord
Battery pack
2.4 System Board
Procedure 1 Message Check
1. System test 2. Memory test 3. Keyboard test 4. Display test
Procedure 2 Test Program Check
Procedure 3 Replacement Check
Procedure 2 Partition Check
Procedure 1 Message Check
Insert system disk in drive Press any key when ready Or
Non-System disk or disk error Replace and press any key
Procedure 3 Format Check
Check 5 Use the SYS command in the DOS system to install system files
Status
Code
System board
Procedure 5 Connector Check and Replacement Check
Keyboard
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check
2.6 Keyboard
2.7 Display
Procedure 1 External Monitor Check
Procedure 2 Test Program Check
Procedure 3 Connector Check and Replacement Check
LCD/FL cable
Check 3 The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform Check
FL inverter board
System board
Connector
Procedure 1 ODD Cleaning Check
Procedure 2 Test Program Check
Procedure 3 Connector Check and Replacement Check
Check 3 The ODD drive may be faulty. Replace the ODD drive with a new one following the steps in Chapter 4. If the ODD drive is still not functioning properly, perform Check
2.9 LAN
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check
Speaker
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check
2.10 Audio Test
Cooling module
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check
2.11 Cooling Module
2-23
2 Troubleshooting
2.11Cooling Module
Chapter Diagnostic Programs
Quick Start
Contents
3 Diagnostic Programs
Chapter
Quick Test Item List
Error Codes and description
Video
Communication COMM
Page
1. Check that all the cables are connected securely
NOTE 1 This Diagnostic supports phoenix10S
3.1 General
NOTE 2 Before running a test, be sure to
A Formatted FLOPPY DISK
3.2.2 Customization Test
3.2 Quick Start
3.2.1 Quick Test
The test result will be displayed in the following screen
CPU Speed Test Step by Step
3. Test Result
3.2.3 Keyboard Layout test
3.2.5 Audio Play Test
3.2.4 Hotkey Test
3.2.8 DMI Write
3.2.6 Audio Record Test
3.2.7 DMI Read
The confirmation screen is as below
3.2.9 System Information
NOTE Setup All of DMI Information in Type is Max 32 Digital
3.2.10 View Logs
2. Test Running Status and Report Panel
3.2.12 The Diagnostics Screen Explanation
1. Diagnostics Windows
3.2.11 Exit to Free DOS
4. Title Bar
Program Name and Its Version Service Diagnostic Ver1.10
3. USER BREAK
Pause Enable Display ‘PAUSE’ when “Pause Enable” is enabled
Options Menu Notes
3.3 Options
3.3.1 Overview
3.3 Option
3 Diagnostic Programs
3.3.2 Batch Parameters Configuration
9 Monitor Battery Life
9 Wait On Error
9 Break On Error
9 Pause Enable
9 TIMEBOUND
9 Monitor CPU Thermal Monitor the CPU temperature Test Mode
3.3.3 Item’s Parameters Configuration
9 LOOPBOUND
3.3.4 Load Batch Parameters
Interactive
Parameters
3.3.5 Save Batch Parameters
9 Log Errors Only with Time
3.3.6 LOG Parameters Setting
Log Options 9 Log Errors
9 Log Errors Only
3.3.7 Specify LOG Viewer
9 Append to Old Log File
9 Log Device Info on Fail
Log file Name
Page Up, Page Down
↑, ↓
3.3.9 LOG Viewer
Ctrl+F3
Module Name Service Diagnostic Ver 1.00 ... Memory Tester Build Date
Ctrl+Home
Ctrl+End
Base Memory Test
Module Name Service Diagnostic Ver 1.00 ... Mouse Test Build Date
Error Code
Error Message Touch Pad Test Fail End Time Wed Jul 05 104916
Test
3.4 Subtests
Test
Subtest
Page
3.4 Subtests
3 Diagnostic Programs
Subtest 01 CPU
3.5 System Test
9 NPU Interrupt Test
9 NPU Basic Functions Test
Subtest 03 FAN Speed Test
Subtest 02 Boards
3.5 System Test
3 Diagnostic Programs
parameter setting dialog window
Subtest 02 Parity
Subtest 01 BIOS ROM
3.6 Memory Test
Subtest 03 Patterns
3 Diagnostic Programs
3.6 Memory Test
Subtest 04 Extended Pattern
Subtest 05 Walking 1’s Test
3 Diagnostic Programs
3.6 Memory Test
Subtest 09 Cache Memory
Subtest 06 Walking 0’s Test
Subtest 07 Address Test
Subtest 08 Refresh Test
Subtest 12 Memory Speed Test
This test item is to check whether the data bus works normally
Subtest 01 HDD
Password:hard disk
3.7 Storage
Percent-Specify the coverage rate in percentage of the total disk
3.7 Storage
3 Diagnostic Programs
Subtest 02 ODD
Subtest
3.8 Video
1. Text in normal attribute 2. Text in blinking normal attribute
4. Text Color
3.10 Peripheral
3 Diagnostic Programs
Subtest 02 640 * 480 VGA Mode
Subtest 04 VESA Video Memory
NOTE 1 If the VESA Can’t Support The Mode ,The Mode Will Display Gray
Subtest 03 VESA Video Modes
Subtest 06 LCD Panel Test
Subtest 05 AGP Test
Register Test
Direct Color Test
3 Diagnostic Programs
3.10 Peripheral
Subtest
Subtest 11 BitBlt Engine Test
NOTE 1AMD platform can’t support this Test item
3 Diagnostic Programs
3.10 Peripheral
Subtest 01 LAN Card
3.9 Communication COMM
3.10 Peripheral
1. Led Test Check whether the Device led works normally
Description
3.11 Error Codes and description
Error
Common Error
The PC speakers sound source
03xx
Board
04xx
3.11Error Codes and Description
3 Diagnostic Programs
34xx
LAN Card
31xx
Audio
08xx
IDE-HDD
05xx
Mouse
20xx
Page
Test Items
3.12 Quick Test Item List3 Diagnostic Programs
3.12 Quick Test Item List
Device
Chapter Replacement Procedures
4-ii
4 Replacement Procedures
4 Replacement Procedures
Chapter 4 Contents
4 Replacement Procedures
Installing the Speakers
Installing the FL Inverter Board
Installing the LCD Module
Installing the CCD and MIC
4 Replacement Procedures
4 Replacement Procedures
4.1 General
Safety Precautions
4.1 General
Before You Begin
Assembly Procedures
Disassembly Procedures
Screw Tightening Torque
4 Replacement Procedures
4.1 General
Tools and Equipment
Colors of Screw Shanks
Symbols of Screws on the Computer Body
Symbol examples
Figure 4-1 Removing the battery pack
Removing the Battery Pack
Installing the Battery Pack
Figure 4-2 Removing the PC card
Removing the Optional PC Card
Installing the Optional PC Card
Figure 4-3 Removing the memory card
Removing the Memory Card
Installing the Memory Card
Figure 4-4 Removing the optional memory
Removing the Optional Memory
Installing the Optional Memory
HDD cover HDD cover secure screw HDD pack
4.2 HDD
Removing the HDD
Figure 4-5 Removing the HDD pack
Figure 4-6 Removing the HDD chassis
HDD chassis
M3x4 Black flat head screw HDD
M3x4 Black flat head screw
Installing the HDD
Figure 4-7 Removing the ODD bay module
4.3 ODD Bay Module
Removing the ODD Bay Module
Installing the ODD Bay Module
Assembling the ODD Drive
Disassembling the ODD Drive
Figure 4-8 Removing the bracket from the ODD drive
Figure 4-9 Removing the keyboard
4.4 Keyboard
Removing Keyboard
4.4 Keyboard
4 Replacement Procedures
Installing the Keyboard
Figure 4-10 Removing the MDC module
4.5 MDC Module
Removing the MDC Module
Installing the MDC Module
Figure 4-11 Removing the wireless LAN card
4.6 Wireless LAN Card
Removing the Wireless LAN Card
Installing the Wireless LAN Card
Figure 4-12 Removing the screws from the bottom of the computer
4.7 Top Cover
Removing the Top Cover
Figure 4-13 Removing the top cover
4 Replacement Procedures
Installing the Top Cover
4.7 Top Cover
Figure 4-14 Removing the screws from the back of the computer
4.8 Display Assembly
Removing the Display Assembly
Installing the Display Assembly and ODD Extended Board
Figure 4-15 Removing the display assembly
Figure 4-16 Removing the system board
4.9 System Board, AC-IN Cable and ODD Extended Board
Removing the System Board, AC-IN Cable and ODD Extended Board
Installing the System Board, AC-IN Cable and ODD Extended Board
Removing the CPU Cooling Module and Fan For Intel CPU
4.10 CPU Cooling Module and Fan
M2.5x5 white flat head screw Fan CN501 Tape
Figure 4-17 Removing the fan
Figure 4-18 Removing the CPU cooling module
4-35
Figure 4-19 Applying silicon grease
Installing the CPU Cooling Module and FanFor Intel CPU
Remove the CPU cooling module and FanFor AMD CPU
M2x3 white flat head screw
Figure 4-20 Removing the fan
Figure 4-21 Removing the CPU cooling module
CPU cooling module bracket
Figure 4-22 Applying silicon grease
Installing the CPU Cooling Module and FanFor AMD CPU
Figure4-23 Removing the CPU
4.11 CPU
Removing the CPU
Figure 4-24 Installing the CPU
Installing the CPU
4-42
Figure 4-25 Securing the CPU
Figure 4-26 Removing the Broadcom card
4.12 Broadcom Card
Removing the Broadcom Card
Installing the Broadcom Card
Figure 4-27 Removing the display mask
4.13 Display Mask
Removing the Display Mask
4.13 Display Mask
4 Replacement Procedures
Installing the Display Mask
Figure 4-28 Removing the FL inverter board
4.14 FL Inverter Board
Removing the FL Inverter Board
Installing the FL Inverter Board
Removing the LCD module
4.15 LCD Modules
Figure 4-30 Removing the LCD module
4 Replacement Procedures
4.15 LCD Module
Figure 4-29 Removing the LCD module and screws
Installing the LCD Module
Figure 4-31 Removing the CCD board and MIC
4.16 CCD Board and MIC
Removing the CCD Board and MIC
4-53
Installing the CCD Board and MIC
3. Seat the CCD module, MIC in the correct position
Figure 4-32 Removing the speakers
Installing the Speakers
4.17 Speakers
Removing the Speakers
Figure 4-33 Removing the power button board and switch board
4.18 Power Button Board and Switch Board
Removing the Power Button Board and Switch Board
Install the Power Button Board and Switch Board
Figure 4-34 Removing the touch pad and button board
4.19 Touch Pad and Button Board
Removing the Touch Pad and Button Board
Installing the Touch Pad and Button Board
Figure 4-35 Removing the USB cable, CRT cable and RJ11 Cable
4.20 USB cable, CRT cable and RJ11 Cable
Removing the USB cable, CRT cable and RJ11 Cable
Installing the USB cable, CRT cable and RJ11 Cable
Appendices
Appendix Contents