Toshiba Personal Computer Satellite L350 Satellite Pro L350
Maintenance Manual
EQUIUM L350 SATEGO L350
PSLD0x/PSLD1x PSLD2x/PSLD3x
Disclaimer
Copyright
Trademarks
Preface
SAFETY PRECAUTIONS
The manual is divided into the following parts
Acronyms
Conventions
Keys
Key operation
Troubleshooting
Table of Contents
Chapter
Hardware Overview
Chapter
Diagnostic Programs
Audio Record Test
Chapter 4 Replacement Procedures
Colors of Screw Shanks
Page
Removing the CCD and MIC
Appendices
Chapter 1 Hardware Overview
1 Hardware Overview
Chapter
Contents
1 Hardware Overview
Tables
Figures
1.1 Features
Using the following sizes of memory modules y 512 MB 32M⋅16⋅8P/667MHz
Keyboard The keyboard has 30 kinds’ countries keyboard Battery
On-Board LAN
Figure 1-1 ID Parts Description Placement
Figure 1-2 Computer Block Diagram
1.1 Features
1 Hardware Overview
Figure 1-3 System Board Configurations
1.1 Features
1 Hardware Overview
Page
Figure 1-4 System Unit Block Diagram
Figure 1-4 is Block Diagram of the System Unit
1.2 System Unit Components
The system unit of the computer consists of the following components
y 8Mb x 1 chip 1024KB flash parts − NvStorage Size 128KB
− Enhanced Power Management − Manageability
Battery EEPROM
1B1.2 System Unit Components
1 Hardware Overview
− IEEE 802.11agn y Data Rate − IEEE 802.11g Standard 54M bps
− IEEE 802.11ag Standard 54M bps − IEEE 802.11agn Standard 130M bps
1.3 2.5-inch HDD
Figure 1-5 SATA HDD Table 1-1 HDD Specifications
1.4 Combo CD-RW/DVD-ROM
Table 1-2 Combo CD-RW/DVD-ROM Drive Specifications
Figure 1-6 Combo CD-RW/DVD-ROM Drive
1.5 DVD Super Multi +-R Double Layer
Table 1-3 DVD Super Multi Drive Specifications
1.6 HD DVD ROM
Table 1-4 HD DVD ROM Drive Specifications
1.7 Power Supply
1.1.1 Main Battery
Table 1-5 Battery Specifications
1.1.2 Battery Charging Control
1.8 Batteries
Table 1-6 Quick/Normal Charging Time
1.1.3 RTC Battery
2 Troubleshooting
Chapter Troubleshooting
Chapter
Contents
Message Check
Procedure 1 Test Program Check
2 Troubleshooting
Audio Test
Cooling Module
Figures
2 Troubleshooting
Tables
2-iv
2.1 Outline
2 Troubleshooting
2.1 Outline
2.2 Basic Flowchart
2 Troubleshooting
2.2 Basic Flowchart
Figure 2-1 Basic Flowchart 1/2
Figure 2-1 Basic Flowchart 2/2
If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test detected the error, then perform the appropriate troubleshooting procedures as follows
Procedure 1 Power Icon Check
2.3 Power Supply
DC IN LED
AC power cord
Procedure 2 Connection Check
Battery pack
Procedure 3 Replacement Check
2.4 System Board
Procedure 1 Message Check
Procedure 3 Replacement Check
Procedure 2 Test Program Check
1. System test 2. Memory test 3. Keyboard test 4. Display test
Insert system disk in drive Press any key when ready Or
Procedure 1 Message Check
Non-System disk or disk error Replace and press any key
Procedure 2 Partition Check
Procedure 3 Format Check
Check 5 Use the SYS command in the DOS system to install system files
Status
Code
System board
Procedure 5 Connector Check and Replacement Check
Procedure 2 Connector Check and Replacement Check
Procedure 1 Test Program Check
2.6 Keyboard
Keyboard
Procedure 2 Test Program Check
Procedure 1 External Monitor Check
Procedure 3 Connector Check and Replacement Check
2.7 Display
FL inverter board
Check 3 The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform Check
System board
LCD/FL cable
Procedure 2 Test Program Check
Procedure 1 ODD Cleaning Check
Procedure 3 Connector Check and Replacement Check
Connector
Check 3 The ODD drive may be faulty. Replace the ODD drive with a new one following the steps in Chapter 4. If the ODD drive is still not functioning properly, perform Check
Procedure 2 Connector Check and Replacement Check
Procedure 1 Test Program Check
2.9 LAN
Procedure 2 Connector Check and Replacement Check
Procedure 1 Test Program Check
2.10 Audio Test
Speaker
Procedure 2 Connector Check and Replacement Check
Procedure 1 Test Program Check
2.11 Cooling Module
Cooling module
2.11Cooling Module
2 Troubleshooting
2-23
Chapter Diagnostic Programs
3 Diagnostic Programs
Contents
Chapter
Quick Start
Video
Error Codes and description
Communication COMM
Quick Test Item List
Page
3.1 General
NOTE 1 This Diagnostic supports phoenix10S
NOTE 2 Before running a test, be sure to
1. Check that all the cables are connected securely
A Formatted FLOPPY DISK
3.2.1 Quick Test
3.2 Quick Start
3.2.2 Customization Test
The test result will be displayed in the following screen
CPU Speed Test Step by Step
3. Test Result
3.2.3 Keyboard Layout test
3.2.5 Audio Play Test
3.2.4 Hotkey Test
3.2.7 DMI Read
3.2.6 Audio Record Test
3.2.8 DMI Write
The confirmation screen is as below
3.2.9 System Information
NOTE Setup All of DMI Information in Type is Max 32 Digital
3.2.10 View Logs
1. Diagnostics Windows
3.2.12 The Diagnostics Screen Explanation
3.2.11 Exit to Free DOS
2. Test Running Status and Report Panel
3. USER BREAK
Program Name and Its Version Service Diagnostic Ver1.10
4. Title Bar
Pause Enable Display ‘PAUSE’ when “Pause Enable” is enabled
3.3.1 Overview
3.3 Options
Options Menu Notes
3.3.2 Batch Parameters Configuration
3 Diagnostic Programs
3.3 Option
9 Break On Error
9 Wait On Error
9 Pause Enable
9 Monitor Battery Life
3.3.3 Item’s Parameters Configuration
9 Monitor CPU Thermal Monitor the CPU temperature Test Mode
9 LOOPBOUND
9 TIMEBOUND
Parameters
Interactive
3.3.4 Load Batch Parameters
3.3.5 Save Batch Parameters
Log Options 9 Log Errors
3.3.6 LOG Parameters Setting
9 Log Errors Only
9 Log Errors Only with Time
9 Log Device Info on Fail
9 Append to Old Log File
Log file Name
3.3.7 Specify LOG Viewer
3.3.9 LOG Viewer
↑, ↓
Page Up, Page Down
Ctrl+Home
Module Name Service Diagnostic Ver 1.00 ... Memory Tester Build Date
Ctrl+End
Ctrl+F3
Error Code
Module Name Service Diagnostic Ver 1.00 ... Mouse Test Build Date
Error Message Touch Pad Test Fail End Time Wed Jul 05 104916
Base Memory Test
Test
3.4 Subtests
Subtest
Test
Page
3.4 Subtests
3 Diagnostic Programs
Subtest 01 CPU
3.5 System Test
9 NPU Interrupt Test
9 NPU Basic Functions Test
Subtest 03 FAN Speed Test
Subtest 02 Boards
parameter setting dialog window
3 Diagnostic Programs
3.5 System Test
3.6 Memory Test
Subtest 01 BIOS ROM
Subtest 02 Parity
3.6 Memory Test
3 Diagnostic Programs
Subtest 03 Patterns
Subtest 04 Extended Pattern
3.6 Memory Test
3 Diagnostic Programs
Subtest 05 Walking 1’s Test
Subtest 07 Address Test
Subtest 06 Walking 0’s Test
Subtest 08 Refresh Test
Subtest 09 Cache Memory
Subtest 12 Memory Speed Test
This test item is to check whether the data bus works normally
3.7 Storage
Password:hard disk
Subtest 01 HDD
Percent-Specify the coverage rate in percentage of the total disk
3.7 Storage
3 Diagnostic Programs
Subtest 02 ODD
Subtest
3.8 Video
1. Text in normal attribute 2. Text in blinking normal attribute
4. Text Color
Subtest 02 640 * 480 VGA Mode
3 Diagnostic Programs
3.10 Peripheral
Subtest 03 VESA Video Modes
NOTE 1 If the VESA Can’t Support The Mode ,The Mode Will Display Gray
Subtest 04 VESA Video Memory
Subtest 06 LCD Panel Test
Subtest 05 AGP Test
Register Test
3.10 Peripheral
3 Diagnostic Programs
Subtest
Direct Color Test
Subtest 11 BitBlt Engine Test
3.10 Peripheral
3 Diagnostic Programs
NOTE 1AMD platform can’t support this Test item
Subtest 01 LAN Card
3.9 Communication COMM
3.10 Peripheral
1. Led Test Check whether the Device led works normally
Error
3.11 Error Codes and description
Common Error
Description
Board
03xx
The PC speakers sound source
3 Diagnostic Programs
3.11Error Codes and Description
34xx
04xx
Audio
31xx
08xx
LAN Card
Mouse
05xx
20xx
IDE-HDD
Page
3.12 Quick Test Item List
3.12 Quick Test Item List3 Diagnostic Programs
Device
Test Items
Chapter Replacement Procedures
4-ii
4 Replacement Procedures
4 Replacement Procedures
Chapter 4 Contents
4 Replacement Procedures
Installing the LCD Module
Installing the FL Inverter Board
Installing the CCD and MIC
Installing the Speakers
4 Replacement Procedures
4 Replacement Procedures
4.1 General
Safety Precautions
4.1 General
Before You Begin
Assembly Procedures
Disassembly Procedures
4.1 General
4 Replacement Procedures
Tools and Equipment
Screw Tightening Torque
Symbol examples
Symbols of Screws on the Computer Body
Colors of Screw Shanks
Figure 4-1 Removing the battery pack
Removing the Battery Pack
Installing the Battery Pack
Figure 4-2 Removing the PC card
Removing the Optional PC Card
Installing the Optional PC Card
Figure 4-3 Removing the memory card
Removing the Memory Card
Installing the Memory Card
Figure 4-4 Removing the optional memory
Removing the Optional Memory
Installing the Optional Memory
Removing the HDD
4.2 HDD
Figure 4-5 Removing the HDD pack
HDD cover HDD cover secure screw HDD pack
M3x4 Black flat head screw HDD
HDD chassis
M3x4 Black flat head screw
Figure 4-6 Removing the HDD chassis
Installing the HDD
Removing the ODD Bay Module
4.3 ODD Bay Module
Figure 4-7 Removing the ODD bay module
Installing the ODD Bay Module
Figure 4-8 Removing the bracket from the ODD drive
Disassembling the ODD Drive
Assembling the ODD Drive
Removing Keyboard
4.4 Keyboard
Figure 4-9 Removing the keyboard
Installing the Keyboard
4 Replacement Procedures
4.4 Keyboard
Removing the MDC Module
4.5 MDC Module
Figure 4-10 Removing the MDC module
Installing the MDC Module
Removing the Wireless LAN Card
4.6 Wireless LAN Card
Figure 4-11 Removing the wireless LAN card
Installing the Wireless LAN Card
Removing the Top Cover
4.7 Top Cover
Figure 4-12 Removing the screws from the bottom of the computer
Installing the Top Cover
4 Replacement Procedures
4.7 Top Cover
Figure 4-13 Removing the top cover
Removing the Display Assembly
4.8 Display Assembly
Figure 4-14 Removing the screws from the back of the computer
Installing the Display Assembly and ODD Extended Board
Figure 4-15 Removing the display assembly
Removing the System Board, AC-IN Cable and ODD Extended Board
4.9 System Board, AC-IN Cable and ODD Extended Board
Figure 4-16 Removing the system board
Installing the System Board, AC-IN Cable and ODD Extended Board
Removing the CPU Cooling Module and Fan For Intel CPU
4.10 CPU Cooling Module and Fan
Figure 4-18 Removing the CPU cooling module
Figure 4-17 Removing the fan
4-35
M2.5x5 white flat head screw Fan CN501 Tape
Figure 4-19 Applying silicon grease
Installing the CPU Cooling Module and FanFor Intel CPU
Remove the CPU cooling module and FanFor AMD CPU
Figure 4-21 Removing the CPU cooling module
Figure 4-20 Removing the fan
CPU cooling module bracket
M2x3 white flat head screw
Figure 4-22 Applying silicon grease
Installing the CPU Cooling Module and FanFor AMD CPU
Removing the CPU
4.11 CPU
Figure4-23 Removing the CPU
Figure 4-24 Installing the CPU
Installing the CPU
4-42
Figure 4-25 Securing the CPU
Removing the Broadcom Card
4.12 Broadcom Card
Figure 4-26 Removing the Broadcom card
Installing the Broadcom Card
Removing the Display Mask
4.13 Display Mask
Figure 4-27 Removing the display mask
Installing the Display Mask
4 Replacement Procedures
4.13 Display Mask
Removing the FL Inverter Board
4.14 FL Inverter Board
Figure 4-28 Removing the FL inverter board
Installing the FL Inverter Board
Removing the LCD module
4.15 LCD Modules
4.15 LCD Module
4 Replacement Procedures
Figure 4-29 Removing the LCD module and screws
Figure 4-30 Removing the LCD module
Installing the LCD Module
Removing the CCD Board and MIC
4.16 CCD Board and MIC
Figure 4-31 Removing the CCD board and MIC
3. Seat the CCD module, MIC in the correct position
Installing the CCD Board and MIC
4-53
4.17 Speakers
Installing the Speakers
Removing the Speakers
Figure 4-32 Removing the speakers
Removing the Power Button Board and Switch Board
4.18 Power Button Board and Switch Board
Figure 4-33 Removing the power button board and switch board
Install the Power Button Board and Switch Board
Removing the Touch Pad and Button Board
4.19 Touch Pad and Button Board
Figure 4-34 Removing the touch pad and button board
Installing the Touch Pad and Button Board
Removing the USB cable, CRT cable and RJ11 Cable
4.20 USB cable, CRT cable and RJ11 Cable
Figure 4-35 Removing the USB cable, CRT cable and RJ11 Cable
Installing the USB cable, CRT cable and RJ11 Cable
Appendices
Appendix Contents