Manuals / Toshiba / Computer Equipment / Laptop

Toshiba PSLD3X, PSLD1X, PSLD2X manual Troubleshooting, Figures, Tables, 2-iv

Models: PSLD1X PSLD3X PSLD2X

1 201

Download 201 pages 24.26 Kb

Page 41

2 Troubleshooting

Figures

Figure 2-1

Basic Flowchart

2-3

Tables

Table 2-1

HDD Error Code and Status

2-13

2-iv	Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual

Image 41

Toshiba PSLD3X, PSLD1X, PSLD2X manual Troubleshooting, Figures, Tables, 2-iv

Contents

Toshiba Personal Computer Satellite L350 Satellite Pro L350 Maintenance ManualEQUIUM L350 SATEGO L350 PSLD0x/PSLD1x PSLD2x/PSLD3xTrademarks CopyrightDisclaimer Preface SAFETY PRECAUTIONSThe manual is divided into the following parts Acronyms ConventionsKeys Key operationTroubleshooting Table of ContentsChapter Hardware OverviewChapter Diagnostic ProgramsAudio Record Test Chapter 4 Replacement ProceduresColors of Screw Shanks Page Removing the CCD and MIC Appendices Chapter 1 Hardware Overview 1 Hardware Overview 1 Hardware Overview ContentsChapter Tables Figures1.1 Features Using the following sizes of memory modules y 512 MB 32M⋅16⋅8P/667MHz ‰ Keyboard The keyboard has 30 kinds’ countries keyboard ‰ Battery ‰ On-Board LAN Figure 1-1 ID Parts Description Placement 1 Hardware Overview 1.1 FeaturesFigure 1-2 Computer Block Diagram 1 Hardware Overview 1.1 FeaturesFigure 1-3 System Board Configurations Page 1.2 System Unit Components Figure 1-4 is Block Diagram of the System UnitFigure 1-4 System Unit Block Diagram The system unit of the computer consists of the following components y 8Mb x 1 chip 1024KB flash parts − NvStorage Size 128KB − Enhanced Power Management − Manageability ‰ Battery EEPROM 1B1.2 System Unit Components 1 Hardware Overview− IEEE 802.11agn y Data Rate − IEEE 802.11g Standard 54M bps − IEEE 802.11ag Standard 54M bps − IEEE 802.11agn Standard 130M bps1.3 2.5-inch HDD Figure 1-5 SATA HDD Table 1-1 HDD SpecificationsFigure 1-6 Combo CD-RW/DVD-ROM Drive Table 1-2 Combo CD-RW/DVD-ROM Drive Specifications1.4 Combo CD-RW/DVD-ROM 1.5 DVD Super Multi +-R Double Layer Table 1-3 DVD Super Multi Drive Specifications1.6 HD DVD ROM Table 1-4 HD DVD ROM Drive Specifications1.7 Power Supply 1.1.1 Main Battery Table 1-5 Battery Specifications1.1.2 Battery Charging Control 1.8 BatteriesTable 1-6 Quick/Normal Charging Time 1.1.3 RTC Battery2 Troubleshooting Chapter TroubleshootingMessage Check ContentsChapter Procedure 1 Test Program Check 2 TroubleshootingAudio Test Cooling ModuleFigures 2 TroubleshootingTables 2-iv2.1 Outline 2 Troubleshooting2.1 Outline 2.2 Basic Flowchart Figure 2-1 Basic Flowchart 1/2 2.2 Basic Flowchart2 Troubleshooting Figure 2-1 Basic Flowchart 2/2 If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test detected the error, then perform the appropriate troubleshooting procedures as follows Procedure 1 Power Icon Check 2.3 Power Supply‰ DC IN LED AC power cord Procedure 2 Connection CheckBattery pack Procedure 3 Replacement Check2.4 System Board Procedure 1 Message Check1. System test 2. Memory test 3. Keyboard test 4. Display test Procedure 2 Test Program CheckProcedure 3 Replacement Check Insert system disk in drive Press any key when ready Or Procedure 1 Message CheckNon-System disk or disk error Replace and press any key Procedure 2 Partition CheckProcedure 3 Format Check Check 5 Use the SYS command in the DOS system to install system filesStatus CodeSystem board Procedure 5 Connector Check and Replacement CheckProcedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check2.6 Keyboard KeyboardProcedure 2 Test Program Check Procedure 1 External Monitor CheckProcedure 3 Connector Check and Replacement Check 2.7 DisplayFL inverter board Check 3 The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform CheckSystem board LCD/FL cableProcedure 2 Test Program Check Procedure 1 ODD Cleaning CheckProcedure 3 Connector Check and Replacement Check ConnectorCheck 3 The ODD drive may be faulty. Replace the ODD drive with a new one following the steps in Chapter 4. If the ODD drive is still not functioning properly, perform Check 2.9 LAN Procedure 1 Test Program CheckProcedure 2 Connector Check and Replacement Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check2.10 Audio Test SpeakerProcedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check2.11 Cooling Module Cooling module2-23 2 Troubleshooting2.11Cooling Module Chapter Diagnostic Programs 3 Diagnostic Programs ContentsChapter Quick StartVideo Error Codes and descriptionCommunication COMM Quick Test Item ListPage 3.1 General NOTE 1 This Diagnostic supports phoenix10SNOTE 2 Before running a test, be sure to 1. Check that all the cables are connected securely… A Formatted FLOPPY DISK 3.2.2 Customization Test 3.2 Quick Start3.2.1 Quick Test The test result will be displayed in the following screen CPU Speed Test Step by Step 3. Test Result 3.2.3 Keyboard Layout test 3.2.5 Audio Play Test 3.2.4 Hotkey Test3.2.8 DMI Write 3.2.6 Audio Record Test3.2.7 DMI Read The confirmation screen is as below 3.2.9 System Information NOTE Setup All of DMI Information in Type is Max 32 Digital3.2.10 View Logs 1. Diagnostics Windows 3.2.12 The Diagnostics Screen Explanation3.2.11 Exit to Free DOS 2. Test Running Status and Report Panel4. Title Bar ‹ Program Name and Its Version Service Diagnostic Ver1.103. USER BREAK ‹ Pause Enable Display ‘PAUSE’ when “Pause Enable” is enabled Options Menu Notes 3.3 Options3.3.1 Overview 3.3 Option 3 Diagnostic Programs3.3.2 Batch Parameters Configuration 9 Break On Error 9 Wait On Error9 Pause Enable 9 Monitor Battery Life3.3.3 Item’s Parameters Configuration 9 Monitor CPU Thermal Monitor the CPU temperature Test Mode9 LOOPBOUND 9 TIMEBOUND3.3.4 Load Batch Parameters InteractiveParameters 3.3.5 Save Batch Parameters Log Options 9 Log Errors 3.3.6 LOG Parameters Setting9 Log Errors Only 9 Log Errors Only with Time9 Log Device Info on Fail 9 Append to Old Log FileLog file Name 3.3.7 Specify LOG ViewerPage Up, Page Down ↑, ↓3.3.9 LOG Viewer Ctrl+Home Module Name Service Diagnostic Ver 1.00 ... Memory Tester Build DateCtrl+End Ctrl+F3Error Code Module Name Service Diagnostic Ver 1.00 ... Mouse Test Build DateError Message Touch Pad Test Fail End Time Wed Jul 05 104916 Base Memory TestTest 3.4 SubtestsSubtest TestPage 3.4 Subtests 3 Diagnostic ProgramsSubtest 01 CPU 3.5 System Test9 NPU Interrupt Test 9 NPU Basic Functions TestSubtest 03 FAN Speed Test Subtest 02 Boards3.5 System Test 3 Diagnostic Programsparameter setting dialog window Subtest 02 Parity Subtest 01 BIOS ROM3.6 Memory Test Subtest 03 Patterns 3 Diagnostic Programs3.6 Memory Test Subtest 04 Extended Pattern Subtest 05 Walking 1’s Test 3 Diagnostic Programs3.6 Memory Test Subtest 07 Address Test Subtest 06 Walking 0’s TestSubtest 08 Refresh Test Subtest 09 Cache MemorySubtest 12 Memory Speed Test This test item is to check whether the data bus works normallySubtest 01 HDD Password：hard disk3.7 Storage Percent-Specify the coverage rate in percentage of the total disk 3.7 Storage 3 Diagnostic ProgramsSubtest 02 ODD Subtest 3.8 Video1. Text in normal attribute 2. Text in blinking normal attribute 4. Text Color 3.10 Peripheral 3 Diagnostic ProgramsSubtest 02 640 * 480 VGA Mode Subtest 04 VESA Video Memory NOTE 1 If the VESA Can’t Support The Mode ,The Mode Will Display GraySubtest 03 VESA Video Modes Subtest 06 LCD Panel Test Subtest 05 AGP TestRegister Test 3.10 Peripheral 3 Diagnostic ProgramsSubtest Direct Color TestSubtest 11 BitBlt Engine Test NOTE 1AMD platform can’t support this Test item 3 Diagnostic Programs3.10 Peripheral Subtest 01 LAN Card 3.9 Communication COMM3.10 Peripheral 1. Led Test Check whether the Device led works normally Error 3.11 Error Codes and descriptionCommon Error DescriptionThe PC speakers sound source 03xxBoard 3 Diagnostic Programs 3.11Error Codes and Description34xx 04xxAudio 31xx08xx LAN CardMouse 05xx20xx IDE-HDDPage 3.12 Quick Test Item List 3.12 Quick Test Item List3 Diagnostic ProgramsDevice Test ItemsChapter Replacement Procedures 4-ii 4 Replacement Procedures4 Replacement Procedures Chapter 4 Contents4 Replacement Procedures Installing the LCD Module Installing the FL Inverter BoardInstalling the CCD and MIC Installing the Speakers4 Replacement Procedures 4 Replacement Procedures 4.1 General Safety Precautions 4.1 General Before You Begin Assembly Procedures Disassembly Procedures4.1 General 4 Replacement ProceduresTools and Equipment Screw Tightening TorqueColors of Screw Shanks Symbols of Screws on the Computer BodySymbol examples Figure 4-1 Removing the battery pack Removing the Battery PackInstalling the Battery Pack Figure 4-2 Removing the PC card Removing the Optional PC CardInstalling the Optional PC Card Figure 4-3 Removing the memory card Removing the Memory CardInstalling the Memory Card Figure 4-4 Removing the optional memory Removing the Optional MemoryInstalling the Optional Memory Removing the HDD 4.2 HDDFigure 4-5 Removing the HDD pack HDD cover HDD cover secure screw HDD packM3x4 Black flat head screw HDD HDD chassisM3x4 Black flat head screw Figure 4-6 Removing the HDD chassisInstalling the HDD Figure 4-7 Removing the ODD bay module 4.3 ODD Bay ModuleRemoving the ODD Bay Module Installing the ODD Bay Module Assembling the ODD Drive Disassembling the ODD DriveFigure 4-8 Removing the bracket from the ODD drive Figure 4-9 Removing the keyboard 4.4 KeyboardRemoving Keyboard 4.4 Keyboard 4 Replacement ProceduresInstalling the Keyboard Figure 4-10 Removing the MDC module 4.5 MDC ModuleRemoving the MDC Module Installing the MDC Module Figure 4-11 Removing the wireless LAN card 4.6 Wireless LAN CardRemoving the Wireless LAN Card Installing the Wireless LAN Card Figure 4-12 Removing the screws from the bottom of the computer 4.7 Top CoverRemoving the Top Cover Installing the Top Cover 4 Replacement Procedures4.7 Top Cover Figure 4-13 Removing the top coverFigure 4-14 Removing the screws from the back of the computer 4.8 Display AssemblyRemoving the Display Assembly Installing the Display Assembly and ODD Extended Board Figure 4-15 Removing the display assemblyFigure 4-16 Removing the system board 4.9 System Board, AC-IN Cable and ODD Extended BoardRemoving the System Board, AC-IN Cable and ODD Extended Board Installing the System Board, AC-IN Cable and ODD Extended Board Removing the CPU Cooling Module and Fan For Intel CPU 4.10 CPU Cooling Module and FanFigure 4-18 Removing the CPU cooling module Figure 4-17 Removing the fan4-35 M2.5x5 white flat head screw Fan CN501 TapeFigure 4-19 Applying silicon grease Installing the CPU Cooling Module and FanFor Intel CPURemove the CPU cooling module and FanFor AMD CPU Figure 4-21 Removing the CPU cooling module Figure 4-20 Removing the fanCPU cooling module bracket M2x3 white flat head screwFigure 4-22 Applying silicon grease Installing the CPU Cooling Module and FanFor AMD CPUFigure4-23 Removing the CPU 4.11 CPURemoving the CPU Figure 4-24 Installing the CPU Installing the CPU4-42 Figure 4-25 Securing the CPUFigure 4-26 Removing the Broadcom card 4.12 Broadcom CardRemoving the Broadcom Card Installing the Broadcom Card Figure 4-27 Removing the display mask 4.13 Display MaskRemoving the Display Mask 4.13 Display Mask 4 Replacement ProceduresInstalling the Display Mask Figure 4-28 Removing the FL inverter board 4.14 FL Inverter BoardRemoving the FL Inverter Board Installing the FL Inverter Board Removing the LCD module 4.15 LCD Modules4.15 LCD Module 4 Replacement ProceduresFigure 4-29 Removing the LCD module and screws Figure 4-30 Removing the LCD moduleInstalling the LCD Module Figure 4-31 Removing the CCD board and MIC 4.16 CCD Board and MICRemoving the CCD Board and MIC 4-53 Installing the CCD Board and MIC3. Seat the CCD module, MIC in the correct position 4.17 Speakers Installing the SpeakersRemoving the Speakers Figure 4-32 Removing the speakersFigure 4-33 Removing the power button board and switch board 4.18 Power Button Board and Switch BoardRemoving the Power Button Board and Switch Board Install the Power Button Board and Switch Board Figure 4-34 Removing the touch pad and button board 4.19 Touch Pad and Button BoardRemoving the Touch Pad and Button Board Installing the Touch Pad and Button Board Figure 4-35 Removing the USB cable, CRT cable and RJ11 Cable 4.20 USB cable, CRT cable and RJ11 CableRemoving the USB cable, CRT cable and RJ11 Cable Installing the USB cable, CRT cable and RJ11 Cable Appendices Appendix Contents